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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Sterling. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Address and Contact Information
Address: 4206 E Lincolnway, Sterling, IL 61081
Phone: (815) 213-4813
Website: https://www.starbucks.com/store-locator/store/1020329
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Starbucks Coffee Company
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Starbucks, 4206 E Lincolnway, Sterling, IL 61081, US – MapQuest
It is headquartered in Seattle, Washington and is the world’s largest coffeehouse chain. Starbucks offers a variety of coffee, tea, pastries and other treats to …
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Reviews
Mia Garcia
I was so happy with my drink I got today. They usually they kinda stiff me on the Caramel but today I was very pleased with my drink I got today. 10/10
… moreShold
The most disrespectful Starbucks I’ve ever been to. The staff always have an attitude, never greet you when you walk in, and can’t seem to follow simple instructions. Today, I accidentally placed my order for the drive-thru instead of pick-up. I work at Starbucks myself, so I know it’s not hard to take two steps and hand off the drink. I apologized nicely while explaining the mistake, but the employee snatched the drink and said in an aggressive tone, “It’s there because you placed it for drive-thru,” as if I hadn’t just explained that.
While I was waiting, I watched another customer politely ask for a water refill after waiting for a while, and the barista snapped at her with, “Yeah, you can in a minute,” in the same rude tone.
To top it off, I ordered extra caramel drizzle and for the cup to be lined—my drink had none. Customer service isn’t that hard. Stores like this are the reason Starbucks baristas have such a bad reputation.
… moreWhile I was waiting, I watched another customer politely ask for a water refill after waiting for a while, and the barista snapped at her with, “Yeah, you can in a minute,” in the same rude tone.
To top it off, I ordered extra caramel drizzle and for the cup to be lined—my drink had none. Customer service isn’t that hard. Stores like this are the reason Starbucks baristas have such a bad reputation.
Brody Buckwalter
I have not once gotten a drink here that disappointed me. Everybody is nice and I also love the environment picking up my order inside. I would like to give appreciation to this one barista, I believe her name is Sara. She has dark brown hair, with glasses. She is the nicest person I have experienced thus far and I always leave with a smile on my face when going through the drive through. If only everywhere I went there was a Sara. Starbucks is lucky to have her!
… moreCassandra Galitz
I honestly don’t know why I keep giving this location chances. I LOVE Starbucks, but this store has consistently been disappointing — to the point that I’ll drive all the way to Dixon just to avoid it. I’ve had multiple negative experiences here, especially with one employee who is repeatedly rude at the window.
My drinks are made wrong often, and when I kindly ask for them to be remade, I’ve watched them dump the incorrect drink into a new cup instead of actually fixing it. I’ve even been laughed at for politely requesting the correct milk. For a long stretch, every time I ordered a white hot chocolate, they made a white mocha instead, then acted irritated when I said something — even though I was avoiding caffeine and that was the entire reason for my order.
Red Cup Day last year was the first big breaking point. They handed my 6-year-old a red cup, and the same employee ran over, took it back, and claimed we “didn’t order a holiday drink” — even though we did. It was humiliating and completely unnecessary. And a year later, the issues with this same person have only continued.
I spend a lot of money at Starbucks and genuinely love the brand, but the lack of friendliness, consistency, and basic customer service at this location is exhausting. I’ve never been more homesick for my hometown Starbucks in Indiana, because they would never treat customers the way I’ve been treated here.
Just today, I placed a mobile order. There wasn’t a single person in line. I waited until the app said my drink was ready, then went through the drive-thru — only to be told once again by the same employee to pull around. I watched several cars get their drinks while I awkwardly waited for mine. After so many experiences like this, I genuinely hate coming here. I try to be extra friendly, but it’s clear my business isn’t appreciated.
I’m extremely disappointed that spending $12–$20 a day results in rude service, incorrect drinks, and an overall unwelcoming atmosphere. If you can drive the extra miles to Dixon, it is absolutely worth it.
… moreMy drinks are made wrong often, and when I kindly ask for them to be remade, I’ve watched them dump the incorrect drink into a new cup instead of actually fixing it. I’ve even been laughed at for politely requesting the correct milk. For a long stretch, every time I ordered a white hot chocolate, they made a white mocha instead, then acted irritated when I said something — even though I was avoiding caffeine and that was the entire reason for my order.
Red Cup Day last year was the first big breaking point. They handed my 6-year-old a red cup, and the same employee ran over, took it back, and claimed we “didn’t order a holiday drink” — even though we did. It was humiliating and completely unnecessary. And a year later, the issues with this same person have only continued.
I spend a lot of money at Starbucks and genuinely love the brand, but the lack of friendliness, consistency, and basic customer service at this location is exhausting. I’ve never been more homesick for my hometown Starbucks in Indiana, because they would never treat customers the way I’ve been treated here.
Just today, I placed a mobile order. There wasn’t a single person in line. I waited until the app said my drink was ready, then went through the drive-thru — only to be told once again by the same employee to pull around. I watched several cars get their drinks while I awkwardly waited for mine. After so many experiences like this, I genuinely hate coming here. I try to be extra friendly, but it’s clear my business isn’t appreciated.
I’m extremely disappointed that spending $12–$20 a day results in rude service, incorrect drinks, and an overall unwelcoming atmosphere. If you can drive the extra miles to Dixon, it is absolutely worth it.
Gina P
Great team. They are friendly and get my order right every time. The girl at the drive was pleasant.
… moreEndo
Always a great experience service wise and quality no matter what part of the country I’ve indulged in. Great staff and fast quality service at every angle.
… moreJames H
First time through. Drink did not knock my socks off on taste. Price did !
… moreprivat gomer
Service non existant. If you are a veteran they will ignore you and not serve you. Starbucks needs to focus on selling coffee not social activism
… moreBrutally Honest
Everytime I go to this one, the cashier says, “its gonna ask you a question.” (In the drive through, about tips.) Never mentions tip, just asking a question. So I dont leave tips there anymore. But today was something else. 6:50am. Ordered a latte & 3 muffins. She was already irritated bz she was listening to what people were ordering & also seemed to be dripping in disdain, about me adding on the muffins, at the window. She says, “its gonna a ask you a question. You can take this.” (handing me the filthy debit machine) I said, “No, Im not touching that thing.” At this point, my card is in & we are in a struggling match about the machine. Her response, “I can’t touch it either.” I literally just needed her to hold it. I told her I was going to give a cash tip. She was so busy not paying attention to even listen to me. I took my card out & told her to cancel my order. To which she said, “Really?” I said. “Yep, no thank you.” And just drove away. I went 15 min to Dixon & none of that happened. The girl had dramatic blond & brown hair mixed together. I won’t go back to this Starbucks. I am sure its the same regional manager. But wow, what a difference. Sadly, since Sterling is such a small town. 7 Brew it is! Never disappointed with them, ever.
… moreKrista Lynne
Love the holiday drinks. More ice coffee holiday variety than dunkin. Like the rewards. Workers are friendly. Have spice hot apple cider. Free holiday cup..
… more