Starbucks Coffee Company

  4.2 – 574 reviews   • Coffee shop

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Come on in, stay awhile at our welcoming Starbucks coffeehouse in West Dundee. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.

Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Starbucks Coffee Company 60118

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Reviews

Nicole Arneson
Went around once to get a blonde shaken espresso it came out insanely bitter, most likely something to do with how the espresso machine was pulling. We went through again to have it remade and again it came out horrible. I’m not sure what’s up with this location but it’s always a hit or miss. I also ordered a protein box and they seemed to have given me one that was on its way out.
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Mitchel Morrison
Food: 4 stars
Pictured here is a blind taste test comparing a Starbucks Pumpkin Spice Latte (PSL) to homemade Folgers with Chobani Pumpkin Spice creamer. Based on a bland PSL from this location (Store #2826) two weeks ago, I hypothesized a Starbucks PSL would be too much L and not enough P. Not enough pumpkin and too much latte. It may be autumn, but don’t “fall” for a overpriced PSL. Methodology: drink Starbucks PSL from one mug and homemade creamer coffee from the other. Experiment: close one’s eyes and have a neutral, third party administrator bring each mug without telling subject which is which. Conclusion: test subject correctly distinguished between Starbucks PSL and homemade creamer coffee; however, one did not taste significantly more pumpkin-ish than the other. I was wrong. Bottom line: the tall Starbucks PSL was $6.30–verified purchase check #737087–and the grande PSL two weeks ago was $6.86 for a total outlay of $13.16. For that, one could procure both the Chobani creamer and Folgers and enjoy homemade pumpkin coffee without a significant difference in taste and spending significantly less. Good job Starbucks, yet I’m dubious about the value of the high price when, in economic terms, substitute goods are available.

Service: 3 stars
This location is busy in the morning. A queue of at least 10 cars wrapped the building. Staff handled the bustle well, minimized the wait, and greeted me when I walked in. However, I can distinguish overtures at customer service that feel like forced training of drones of a global $36 billion corporation rather than the genuine human connection of one’s favorite local, non-corporate coffee shop. You’re not given a receipt for cash purchases anymore, but they are available upon request. Also, don’t assume that the menu is comprehensive. The only size on the menu is grande but tall and venti are available upon request.

Atmosphere: 3 stars
Ten autos waiting in the queue. Zero customers sitting in the establishment. Ain’t that America? Ain’t nobody got time for that. Who wants to hang at a Starbucks anymore and chill with hot coffee? Admittedly, it’s a weekday morning. Folks gotta grab-n-go to work. However, I appreciate there are restrooms that don’t require putting a quarter in a slot or entering a numeric code.
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Maria Tulba
I recently visited this Starbucks location and, unfortunately, my experience was less than satisfactory. Here’s why:

Food: ⭐⭐
The food, including the Berry Trio Parfait, was average at best. While it was fresh, it didn’t stand out in terms of flavor or quality.

Service: ⭐
The service was disappointing. I specifically asked twice for a decaf coffee, but my request was ignored. This lack of attention to customer requests is unacceptable and significantly impacted my experience.

Atmosphere: ⭐⭐⭐
The atmosphere of the store is decent and provides a typical Starbucks ambiance. However, this doesn’t make up for the poor service and average food quality.

Overall, I expected more from Starbucks in terms of service and quality. Hopefully, they can improve and provide a better experience for other customers.
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Robert LaRoss
My first time into a Starbucks. I ordered a small mocha Frappuccino. I usually drink them at home from a bottle. I purchase at the grocery store. The frappe I got today was the worst I’ve ever had. The ones I’ve purchased from McDonald’s were better. There was so much crushed ice in it, It was watered down. Spent over 5 bucks along with the tip for chocolate. Ice water.
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matcha TEA
smh. went this morning for holiday cup launch day and the workers definitely kept 2 cups for themselves a girl in line called before they opened and the lady told them they had 3. meanwhile there was only 1 one the shelf. everyone even asked the employees if they have anymore, policy for employees is no cup holds! super unfair for me and everyone else in line who could’ve been at another location instead of wasting our time when multiple ppl who ig called were told 3 cups will be available. i def wont be back to this location for a cup launch seeing there’s selfishness, i wouldn’t recommend going either but if you want your time wasted that early, SURE.
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Bruce InCharlotte
If anyone else was open at 6:30 am on a Sunday morning for my coffee and laptop time, I’d have gone there. I do try hard to avoid Starbucks when possible!

This visit was good and with enough cream and sugar, the sins of Starbucks overroasting is going to be covered up. Wifi worked well and when I left after an hour, my laptop was charged as was my phone.
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adam mughrabi
Uber eats mixed up my Starbucks order with a McDonalds order so I had to re-order through the app, but Starbucks employees were nice enough to accommodate my request to make the order fresh and to ensure that the driver picks it up with clear instructions not to mix up any other orders with my name in clear writing
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Josh Moore
Small starbucks but staff is friendly, proactive, and attentive. Great place for change of scenery and getting some work done.
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Rosa Parada
Amazing service. I always come in during the pm and my drink is always on point. Zaira recommended a drink and has since been my go to. ⭐️⭐️⭐️Brown sugar shaken expresso w almond milk and salted caramel foam.
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Febriana
Drove 15 mins to this location ordered strawberry covered chocolate Frappuccino which they did not have so I ordered Oleato Golden foam espresso shake I was not aware this was 8$ worth of ice and espresso. So imagine my surprise when I was driving home and my drink was gone literally 5 mins after I left . Lifted my cup and sure enough it was just full of ice . Ice way past the line . What a disappointment.
And it was supposed to have toffeenut syrup so I had to go back for that. I figured I am not driving back to ask what’s up with the ice… sad .
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