

Come on in, stay awhile at our welcoming Starbucks coffeehouse in Milwaukee. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Address and Contact Information
Address: 7335 Good Hope Rd, Milwaukee, WI 53223
Phone: (414) 760-8635
Website: https://www.starbucks.com/store-locator/store/17450/
Order and Reservations
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Reviews
I ordered a peppermint mocha Frappuccino with extra Frappuccino chips. When I got to the drive-thru window, I told the employee (her name was either Ryne or Rayne, not fully sure) that I had two gift cards and asked if she could tell me the balance on them. Instead of checking the balances, she immediately charged one of the cards. That alone wasn’t a huge issue since I planned to use them anyway, but it was still the first mistake.
The second issue was more confusing. I was handed a hot peppermint mocha coffee, which makes no sense considering I ordered a Frappuccino with extra Frappuccino chips. Anyone familiar with Starbucks knows Frappuccino chips are meant for cold blended drinks, ordering them in a hot drink would cause them to melt. That made me question whether my order was actually listened to.
The drink was remade, but it was still incorrect. The Frappuccino was missing the chocolate shavings on top of the whipped cream, which normally come with this drink, and there were no Frappuccino chips at all, just a small amount of cookie crumble. I paid extra for add-ins I didn’t receive, and the drink honestly tasted terrible.
I went inside to address the issue and asked for the employee’s name, but no one would provide it, saying it was against policy. I find that odd, especially since employees are supposed to wear name tags. One employee I asked wasn’t even sure who made the drink and guessed it might have been “Rayne or Catrina.”
I’ve been ordering this exact drink for a long time and have never had it messed up like this before. The lack of attention to detail, communication, and accountability made this experience very disappointing.
I informed her that the item displayed was incorrect and clarified that I wanted a matcha protein latte, not a regular protein latte. At that point, the employee went completely silent and stopped taking my order without explanation. It appeared she no longer wanted to assist me.
Given that this is not the first time I’ve experienced poor service at this location, I attempted to call the store to report the issue. The person who answered the phone responded with “Okay, thanks,” and immediately hung up, offering no acknowledgment or resolution.
This level of customer service at this location is unacceptable. I have already called corporate and will be letting the district manager know also. So ridiculous.
And now I e waisted my money cause they to lazy on both shifts to train and measure properly
So I thought I should leave review and hopefully help make thise changes
After already taking and scrutinizing my money, she then told me she wasn’t sure if she had enough change to accept it and handed it back. The entire exchange left me feeling embarrassed and stereotyped, as though I was doing something wrong simply by paying with legitimate cash straight from the bank.
This level of ignorance and unprofessionalism is unacceptable for a company of Starbucks’ reputation. Staff should be properly trained on currency handling and taught how to speak to customers with respect. I left highly disappointed and with a negative impression of this location’s standards.