Sapharia Red Hail
I had an amazing experience at this establishment! The store itself was very clean and tidy. My drink was made quick, but with care, and tasted delicious! My barista, Brooke, was the sweetest person I have ever met. She was polite, respectful, and a hard worker! It is rare that I come across an employee who not only works fast, but efficiently while still making it a great experience for the customer. Her service actually makes me want to come here more in hopes of an equally positive experience. The store had plenty of space for seating, which is great if you’re bringing your family or a group of friends! The lighting brings a comfortable feeling to the space, a small but appreciated detail.
Greatest job!
… moreNicole Anderson
Alessandra is the TRUTH!!!! I went there unsure about what to order. I have been disappointed with many previous orders due to not really knowing what I wanted. She was able to make me something that I liked and let me try it before purchasing. She was super helpful super willing to be patient and help me figure out exactly what I wanted. Loved her service give her a raise!¡!
… moreBriseis Love
The lady taking our order was very rude. She was dismissive, wouldn’t make eye contact, and when I asked for a straw she stared at us for a long period of time. She said, “thank you” in a snotty tone. She then proceeded to shut the window and turn around throwing her hands up and just start talking to her coworkers. We waiting at the window to ask for a straw but she shut the window fast and we weren’t able to get her attention. We proceeded to wait for her to come back to the window and notice us there. Terrible customer service.
… moreAmy Tsui
Stopped by to grab a small breakfast before going to the airport and when we arrived, found out our bacon gouda had no bacon and most of the gouda stuck to the bag. This wouldn’t normally be worth writing a post but this wasnt a particularly friendly visit either. We added to our order and had to wait around at the register even though it was a 6 person crew. Granted it might’ve been a misunderstanding that we were waiting for our food but the attention just wasn’t there and the vibe was off. Glad to see some regulars are happy here but being friendly to new incoming customers is as important as being that way to regulars. Note: we tipped 25% for both orders so a bit extra disappointing.
… moreLucy Gonzalez
Honestly one of my worst experiences here. I made my order per usual and the employee taking my order asked if I truly wanted “that much sugar in my drink.” Never have I ever been asked such a question! The employees job is to take my order and make the drink not mock me for it!!!
… moreVictoria Morales-Segura
Great service, staff always has a welcoming energy. Takes their time to make a good coffee!
… moreIsabella Y
My food and drinks were always made perfect and quick. The service and atmosphere is always great
… moreC
When you have a customer waiting in line at the Hy-Vee Starbucks please stop talking to the Hy-Vee employees and wait on your customers. Going to scooters now February 14th at 7:52 a.m.
… moreSami Lalone
The service I received here is awesome, I’m not sure who my barista was but they were very pleasant and accommodating. I had ordered a drink at a different Starbucks but when made incorrectly, I decided to come to this location and they fulfilled my request and then some. 5 stars for the crew working Saturday morning! Thank you so much! 🙂
… moreAnn Cromwell
If I’m going to pay almost $7 for a coffee I expect my cup to be full and also tipping two bucks I understand service and speed of service but make sure that the product is served right don’t give me a venti half filled and then put in a ton of whipped cream I’ve been going to this location since they’ve opened..
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