Amber Helmly
My friend and I stopped in here to kill some time and it was by far the best Starbucks that I have ever been in! The staff was so kind and accommodating; I didn’t catch the woman’s name who was serving us but she was very very friendly. We felt so welcomed and comfortable the entire time that we were in there. And the drinks were great, of course. I’ve never left a review before, but I just had to for this location. Locals are very lucky to have this as their Starbucks!!
… morepaola candelario
I love this Starbucks. Crew is always kind and helpful. Last time we went my daughter was late to work and the barista Sylvana was kind enough to make her drink first!! Great team!
… moreSandra Caicedo
I love stopping at this Starbucks on the way to work or the beach! The team is always polite and very professional. In particular Sylvana is always serving with very positive attitude! But truly all the staff is always kind and very attentive.
… moreAntony Martins
On September 14, 2025, around 10:50 AM, my young grandson entered the Starbucks at Key Biscayne (located at 200 Crandon Blvd) because he was dehydrated after spending time in the heat. With no money to make a purchase, he asked a staff member for a simple glass of water, but the request was denied, forcing him to leave and find help elsewhere. This was especially disappointing in an affluent neighborhood like Key Biscayne, where one might expect more compassion and community-oriented service, particularly for a child’s well-being. This incident left a lasting negative impression. I hope Starbucks reviews its policies on assisting customers in genuine need to ensure this doesn’t happen to others—perhaps by training staff on handling emergencies or offering water freely. An apology or explanation from management would be appreciated
… moreJose Antonio Acosta Alvarez
I always receive very good attention from the guys, especially Jim, Julián Naomi, vale and the whole team in general, so I am always very grateful, which is why I come to this cafe almost every day.
… moreAruni RoyChowdhury
I have been waiting for 30 mins for my coffee, and they were extremely rude when I asked in case the order got missed. Quite unprofessional.
… moreLisel Bynoe
Horrible experience. Waited forever for 2 drink and they were not good at all..I ordered 2 mocha cookie crumble frappuccinos and they were basically ice and whipped cream…barely any mocha…no cookie crumble..horrible horrible.. I asked for non dairy vanilla cream and was given straight milk…disgusted!! Would not be back.
… moreMary Pardo
Friendly staff , great customer service from the store manager and from andres – always polite and friendly 🙂
… moreDRAKSA
The staff here is just always amazing! It’s been the same stuff for years you can tell they really love their job!
… moreisabela candelario
Sylvana was an excellent barista! Made my drink quickly when I was running late to work!
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