Starbucks Coffee Company

  4.3 – 537 reviews   • Coffee shop

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Come on in, stay awhile at our welcoming Starbucks coffeehouse in New Bern. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.

Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Starbucks Coffee Company 28562

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Starbucks Cafe – New Bern, NC – Target

Grab your favorite Starbucks drink at the Cafe inside Target New Bern in New Bern, NC. Order ahead and pick up with Drive Up for extra convenience.

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Reviews

John Hobbs
Probably one of the worst experiences I have ever had with a coffee shop.

For context, earlier in life I managed a coffee shop for years. This is not coming from someone who doesn’t know their way around an espresso machine.

When pulling into the drive-thru, we ended up waiting in the middle of the road for a solid 10 to 15 minutes before we could even enter the parking lot. The line itself was not particularly long. The issue is that the property owner refuses to add traffic cones or redesign the layout in any meaningful way. This poor planning is only the opening act.

My son said “Why are we even going to Starbucks?” In hindsight an excellent question and foreshadowing I should have listened to, considering we regularly go elsewhere for caffeinated beverages.

Once I finally reach the menu board, I order two large hot chai teas and a small iced macchiato with oat milk. What they ring in is an iced caramel macchiato. I explain, politely, that I am allergic to sugar and just need a plain macchiato, as originally ordered.

I am then told they are not even sure they have a button for that.

This is wild to me. A macchiato is the drink. Caramel is a flavor modifier. In what universe is caramel more fundamental than the drink itself? Worst case scenario, leave the known button and do a write-in. Anything to make this ordeal move forward.

At this point, I have already been trapped in this drive-thru for about 30 minutes.

They confer. They tap. They collaborate. Eventually they ring in something that appears to be a macchiato, though it includes a mysterious modifying word that has absolutely nothing to do with my order. Then they ask me how many shots I want in it.

A macchiato is literally a latte with an extra shot, unmixed. This is not obscure lore. This is Coffee 101. They should know how many shots come in a small, medium, or large, probably by heart.

I ask if they are charging me for a macchiato. They confirm that they are. Fantastic. Conceptually we are aligned, if nowhere else. I cautiously ask for two shots, as a small, should come with two.

Another ten minutes pass before I reach the window, where I am handed what looks like a double shot glass sized cup. By now I have spent longer here than I would have at any other coffee shop in town three or four times over, and it cost me double the price. I mention my concerns and leave.

As I drive away, holding what is clearly not iced and certainly not a macchiato, I take a sip of one of the most vile liquid concoctions I have put into my body in the past five plus years.

It tastes like someone scraped the burnt remains out of an espresso machine at closing time, shoved them into a press cup, and ran lukewarm water over them. I open the lid to behold what I can only assume are two leftover espresso shots from yesterday, briefly introduced to oat milk via proximity alone. Perhaps an employee simply whispered the words “oat milk” to the espresso as it brewed inside a never-cleaned, turn-of-the-century machine.

It tastes like sadness. The flavor lingered longer than a bad apology you replay in your head at 3 a.m.

Attached is a photo of the drink minus the two small sips I took before having to throw it away. It was, in fact, full of grounds and entirely devoid of anything enjoyable beyond the vague promise of caffeine.

-5/5 stars.

A miserable experience with a luxury price tag, served by underpaid and undervalued employees in a lackluster location. Hopefully nothing ever forces me to return to this hut peddling tepid sadness, overseen by individuals who refuse to train baristas about… coffee.
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Diane Leiter
First off, the staff are awesome. They’re friendly, they’re helpful, we shared a laugh or two, and it totally improved my morning. Second, I was very happy to see that the drive-through does not run through the parking lot and block the building. Too many of the Starbucks I’ve been to lately do just exactly that. So I was happy not to have to cross through the traffic either driving or walking. I also really liked the display of all the Starbucks cups from around the world.
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KENDLE DUNCAN
The employee that took our order was very professional and friendly. We ordered two Verona coffees with cream. The coffee was hot and served in nice ceramic mugs. We received the coffee but no cream. My husband went to the counter and waited for someone to assist him. All employees ignored him. I went up to the counter and had two different employees look straight at me with no assistance. I ask if someone could get us cream as we did nit receive any.
The counter where you get cream, napkins and etc was not stocked. This is why I had to go ask an employee for cream. Better customer service and attention to detail when supplies are out. Coffee was hot and was tasty.
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Corin Lutrelle
I went to here a couple days ago on my way to work and all I got was two coffees explain to me how I’m sitting there at the drive-thru for over 30 minutes waiting on two coffees while the employers are inside just chit-chatting in a huddle laughing and joking around but not working. finally got my coffees but of course they were cold
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K D
DRINK CONSISTENCY IS ALWAAAAYS SPOT ON!! THANK YOU!! Starbucks isnt cheap and I live in havelock, you can order the same thing every single day and its going to always be different! Nit at newbern starbys!!
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Cecil Green
Very very long line at this Starbucks because they’re doing a lot of drive-thru service. Place my order for a grande dark roast pour over, the lady said it would be 5 minutes there were four cars in front of me. I paid for my cup of coffee at 11:29 a.m. was told that the time that she had just started my pour over so had to wait an additional 10 minutes in front of the store didn’t want to stay in line and hold up the window, due to lack of professionalism and consideration for the customer. So total time waiting for one cup of coffee for 16 minutes. 6 minutes in line and pour over started once I made it to the window 10 more minutes waiting for it to be delivered to me in the car.
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April Williams
We stopped in for a snack on our way thru town. Our food was prepared quickly. We got the roasted red pepper egg bites. We really enjoy these! Bathroom was clean when I visited. This Starbucks is unique for a few reasons: there is a a small sharing library and coloring books with crayons/markers for the kids, there is a community board with info about New Bern,. There is also a board that introduces their baristas. The manager of this location obviously takes an interest in their community. Bravo .
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Anita Kangen
The counter had a bad attitude when i addressed her about my order. She didn’t seem to want to help me get my order right and made it uncomfortable for me to ask.
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Ava Carter
Nice and patient staff, clean store, and delicious drinks. I am normally a “medium black coffee” but wanted to try something new today. The staff was patient and recommended a delicious alternative. I got the Chocolate sweet cream cold brew. Delicious.
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stephanie
Whoever made my grande mocha cookie crumble with a shot of espresso this morning…amazing!!! Perfectly done!! Great start to my day! Thank you so much❤️
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