Starbucks Coffee Company

  3.8 – 342 reviews   • Coffee shop

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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Fairfax. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.

Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.

✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Starbucks Coffee Company 22033

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Driving directions to Starbucks Coffee Company, Fairfax … – Waze

Starbucks Coffee Company. 12200 West Ox Road, Fairfax Towne Center, Fairfax, VA 22033, USA. (703) 359-0523 · starbucks.com/store-locator/store/8857. Open now.

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Reviews

Uzra Ahrar
Made us wait 5 minutes until somebody came from back and took our order . I was ordering one sandwich and one drink for my 7 year old daughter. When they received the order, they made us wait 15 minutes. 2 baristas were taking new drive through orders and preparing them , and the third one was just mixing something . They did not care about us at all. When all the orders and drive through were done one of them came and after 12 minutes started making our order. No apologies for being late.
Starbucks very disappointed with this branch.
Will not come back. You guys should provide services with respect to the customers turn .
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Zane Zelmer
12-23-2025 5pm

My girlfriend came in and ordered on the mobile app and even tipped (later taken back) and waited about 30 minutes for her drink until she heard the two girls working the front talking about how making her drink is torture. They were taking pictures of her order and laughing and making fun of it. she heard one of the workers say “hey fattie”? she doesn’t know if that was directed towards my order or what. we think this is unacceptable , one of the girls directly said “why are you taking pictures of my torture.” we will never return to this location and can’t believe they would say all this out loud knowing we might be there. there was one older woman working there who wasn’t apart of the banter while the two girls saying the things were around 20 years old. Absolutely unacceptable. My girlfriend felt extremely embarrassed and didnt even want to grab the drink because she didn’t want to be judged by them.
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Thuy Quach
My sister and I are regular customers at this location. However, my sister recently switched to the Chantilly location due to encountering an employee with a poor attitude at Greenbriar. Today, for the first time, I experienced exceptional customer service at Starbucks. A young man with long hair and a bright smile greeted me warmly at the pickup spot and went above and beyond in his service. He provided a hole cover for my cup, ensuring it wouldn’t spill as I carried it, and even offered straws for my drinks—something I had to request from previous staff members. I hope Starbucks can continue to hire more employees who demonstrate such genuine care and dedication.
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Tilly Lo
20221005 surprised that they didn’t top the cup with my drink. Tastes good!!

20220413 The store is different than I remember. I think they remodeled it? They have the Starbucks Been There Series, VA and DC, if you are looking for them. Please don’t forget to tip. Instead of paying it forward, tip the baristas instead.

The baristas here are friendly, helpful and pretty fast! I ordered my usual… iced venti chai latte with soy, and it is delicious. Creamy! This store is layout slightly different than the others I visited. I needed help to find the napkins which were on the left under the pick up counter when the doors are hide you. I like the creative welcome sign, and it has a nice fenced him patio which is unusual because of all the Starbucks I gave visited, I don’t remember seeing a patio.
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RR
On my way back from an appointment in Fair Oaks, I checked for the nearest Starbucks and it sent me to the location in Greenbriar Town Center off Route 50. Busy location with a drive thru. Ordered my London Fog Latte and Coffee cake and pretty quick service. Nice inside and some outside seating. Little tricky getting back on Route 50 involving a U turn but follow your app.
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Sutanya Miller
I’m new to the area and I recently took a liking to a specific drink from this spot so it slowly became a part of my routine after work.

Today I went into the store and a lady came from the back, shouting at me that the store was closed. Not only that, but she literally shooed me with her hands as if I was some unwanted animal. This is an absolute DISGRACE and not a way to treat people. Please replay the cameras for August 3rd, around 8:10pm.

There were no signs and the door was open.
No problem if someone forgets to close the door, but I don’t appreciate a wild hog chasing at me and shooing me as if I’m a farm animal.

I had to ask this lady if she was using ASL because I genuinely couldn’t believe that a human was shooing another human being, I was hoping it was an interpretation for something else but it was not!
I have never been spoken to like that in my life. It was absolutely disgusting.

She is of big build, short and her teeth were messy, she wore a black shirt. I’m not sure if that’s a good enough description but I am BEGGING the organizers of this establishment to RETRAIN that animal or consider replacing her with someone who knows how to treat human beings.

Do better Starbucks!
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Tom Q.
05 Sep 2025: First, this location was not busy when I walked in but the counter staff (a skinny older man) appeared to be busy tending to stuff other than customers. Took his time acknowledging guests lined up at the cashier.

I had a mobile order to pick up but wanted to tip in cash so I asked him to break a $20.00 bill. He said he couldn’t do that which means there was no tip for the barista who did all the work. Sorry but you have a part in this.

The baristas who were hustling and cranking out drinks were pleasant and efficient, they made the visit worthwhile today.
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April Rodriguez
I ordered an americano and it tasted bad. I found out that this location is using UNFILTERED water. I could’ve gotten sick. You can tell that big corporations like Starbucks don’t care about their customers. I’m very disappointed with Starbucks and won’t be back.
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Naim
I’ve always been a loyal Starbucks customer, but my recent visit was very disappointing. My friends and I sat on the empty patio for just a few minutes when an employee told us we couldn’t sit there. I had planned to buy coffee, but after that experience I decided not to and I don’t plan on returning to Starbucks again.
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filomina addis
Today, I visited a Starbucks where I used to study often. Before I moved out of the area, I would come here about two to three times a week to do schoolwork and enjoy a cup of coffee or just grab some iced water. Today, I asked the young African American woman working at the counter for a cup of ice water, just like I’ve done many times in the past.

To my surprise, she told me that Starbucks now has a new policy: if you don’t purchase anything, they no longer provide water. I was genuinely shocked to hear this. I’ve been to several Starbucks locations recently, and none of them refused to give me water—even when I didn’t order anything. I couldn’t help but wonder: When did this new policy start? Why isn’t it applied at other stores? And if it is a new policy, why is it being enforced so inconsistently?

If Starbucks has truly implemented this rule, I respect that. However, if this was a personal decision made by the staff member, then I believe it’s unfair. It left me feeling confused and a bit disappointed, especially since I’ve always had positive experiences at this location in the past.
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