Starbucks Coffee Company

  3.7 – 540 reviews   • Coffee shop

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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Potomac Falls. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.

Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Starbucks Coffee Company 20165

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Starbucks Coffee Company – Potomac Falls, VA – Nextdoor

7 Faves for Starbucks Coffee Company from neighbors in Potomac Falls, VA. Countryside Marketplace.

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Starbucks Coffee Company

Explore our menu of handcrafted drinks, order ahead, sign up for Starbucks® Rewards, manage your gift card and more.

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Reviews

Zoe
I cannot say enough good things about my visit to the Countryside Marketplace location! The vibe there is great, but Mari at the drive-thru absolutely made my day.

She is, without a doubt, the best barista I have ever spoken to. She isn’t just a good worker; she is a genuinely kind and magnetic person. We had a fantastic conversation at the window she was super friendly, authentic, and so easy to talk to. I love getting to know the staff when I get my drink, but chatting with Mari was a standout experience that I haven’t had before. She is a gem of a person and a huge asset to this Starbucks team!
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Fatma Çağlıergin
The worst Starbucks experiences of my life have always been at this location. I used to hope I wouldn’t even pass by this branch, and from now on, even if I do, I will definitely turn around.Last Thursday, I ordered a grande Americano, but they gave me a tall. I said I had ordered a grande, but also mentioned that tall would be fine. They insisted, saying “No, no, we can change it.” When the drink came back, it was clearly just the same tall Americano with extra hot water added on top.I had already said the smaller size was okay, so this felt completely unnecessary and honestly disrespectful. I’ve had many bad experiences at this location before, but this one really made me feel like they think customers are stupid.Even 1 star is too much for this branch.
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Kayla Montano
I absolutely love the Starbucks here at Countryside! I’m a college student and I come here as much as I can because it’s such a great place to study and hang out with friends! Staff is always welcoming and they check up on me even though they don’t have to. I’m so excited for the winter menu, my go-to at the moment is the iced sugar cookie latte. I definitely recommend it next time you visit!
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MrandMrs
This location had the most rude and unprofessional staff I’ve experienced anywhere. There were several personal conversations happening when I walked in, all of which were so loud that it was almost comical. When I approached the counter, I was ignored by each employee there who decided the front register wasn’t their responsibility. Fortunately, one barista, who was busy restocking supplies, noticed that no one stopped talking in order to assist me. She came over and was very polite. I wish I had gotten her name as I would love to let management know how wonderful their one working employee was. If I wasn’t having my vehicle serviced nearby, I would have left this location without making a purchase. I will not return and would not recommend this location.
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Natalie Sher
I was very disappointed in this store. I was there doing work and for a majority of the time, several of the workers were talking so loud they were almost yelling. They were being insensitive to others feelings and opinions. It seemed as though the store manager, or someone in charge, was sitting next to me and they did not correct the workers at all. I could hear their whole conversation through my headphones. If I did not have work that needed to be done in a timely fashion, I would have left. One worker in particular even questioned guests orders asking them why they choose to get one thing over another. The lack of maturity and some professionalism was very disappointing to witness. I can confidently say I will not be coming to this store again.
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Justacustomer
I had the same experience as the most recent reviewer before me: I was there just 2 days ago and the baristas were really loud which became quite annoying having to hear them yell and joke with each other nonstop. Also, I ordered a second drink after a couple hours of being there with my laptop and it took them exactly 20, TWENTY MINUTES, to make a tall drink while the place was empty of new customers but after the first 10 minutes after my order, 3 other people kept waiting too by the mobile order area. There really was no excuse for them to take 20 minutes to make one drink with five of them behind the counter !!
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Tiffany Tamara Darville
I’m visiting from North Carolina and I was set using my computer and I had a worker come and tell me” unless your buying something you can’t be here” I said “Ok sure I’ll make a order through the app” “Oh our POS system is down it’s only cash” so I can’t buy anything when the system is down and there wasn’t a sign saying that. I wanted to buy something but it wasn’t working. I would never come back to this location and the Workers are nasty. It could have been addressed differently……
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Barby Vasquez
I was completely taken back by the amazing customer service provided today at this Starbucks. They went above and beyond to make our experience a great one. Thanks to Maurice who was very attentive to our family.
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Ashlee Owens
The quality of ice drinks/shaken drinks is very poor and it is frustrating. Paying $6 for a grande drink, I expect my drink to be properly shaken or stirred. The past 3 times going to this location my drink has come out looking like the barista did not even bother to shake.
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Terri Hess
The team is very friendly. I don’t want to complain just want to let them know to SLOW down. I ordered my favorite Nitro Graham Caramel Cinnamon coffee. It is pretty inconsistent whenever I order so I decided to let you know. This morning as I walked back to work I noticed, no graham sprinkles were on top, no caramel flavoring and it looked like plain cold coffee with a light foam which is just air bubbles now. Not creamy at all which makes this drink amazing aside from the flavoring it is supposed to have. I am very disappointed. I should have gone back but needed to get to work. She clearly heard my order, repeated it. The label on my drink says GR Cinn Crml Nitro. It is not. Getting this coffee is a treat for me and not a regular thing for me so my money is very precious; maybe two times a month I get one most is 4 times and buying a bag of coffee beans. Please have your staff slow down and next time I will be sure to check my coffee before I go!
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