Emoni Montgomery
I loveeeeee LOGAN and TAYLOR Logan makes my drink every time when he makes my drink it’s always consistent
Taylor is amazing her energy and her personality is absolutely always on point
Xoxo
… moreIvarie Pearce
Elena was amazing!!! She gave such great customer service & even recommended a nearby office for a nearby. She really turned my day around & was accommodating. Thx girl!!!
The restaurant was clean, fast line, & quick drink. I really enjoy this location.
… moreRichard R.
Well, know, it sounds strange, every Starbucks is different. I had been spending my reading time at the one in Guilderland however, they depersonalized it taking away any signs of individuality such as blackboards, the cute name that the previous manager had for the location, and it now is completely homogeneous. Today I came to this location, and although it has some personality with one blackboard things like the trivia question and the rotating joke reasons for the purpose of the tip jar are long gone. This location is also much larger, less cozy, and the furniture is not as comfortable. Wooden chairs with minimal padding. The beverages were good. The next stop will be the one further east on Western Avenue and see if that still retains some individuality in a smaller cozier branch. Thanks to barista Paloma, always friendly and has a great first name!
… moreDelenn Lloyd-Latif
Starbucks’ are a dime a dozen but I had the best customer service at this location with Taylor and Lani. Taylor made my mother feel extra special on her birthday and I’m thankful for that.
… moremonty Johnn
The crew here are so nice and welcoming. I come here often because I am a nursing student and I also work locally at one of the hospitals. I have to say, Kayla and Jordan make my order with a smile and are so charming. When I run out of things to get, they suggest new options. They always let me know about the deals of the day and i think this whole team needs a raise if possible. Today i kept it sweet & simple with a Venti Strawberry Acai with water- hold the lemonade. Thank You guys!!
… moreConor Gracey
Not usually the type to write online reviews, but man do these employees drag out simple orders. Store wasn’t even crowded, probably 3 people waiting for drinks and 2 in front of me when I was on line. Multiple times this week this has been the case but it still takes at least 10-15 mins for a staff of usually 5-6 people behind the counter to make 2 drinks, one of them being a black cold brew. Gotta be better on this, people have places to be and the staff at this store seems like they’re literally half asleep all the time.
… moreBrianna Huynh
0 stars if I could. I spend an obscene amount of money at Starbucks on a daily basis. Today I ordered at Stuyvesant (my first mistake) to start my jam packed full day of work. My refresher was disgusting – tasted completely watered down, like they ran out of mixture or something.
They actually gave me 2 drinks (when I ordered 1) because the person making it either knew it tasted terrible or didn’t know what they were doing and messed up. Thought I lucked out – but actually Had to throw both out.
Paloma or whoever answered the phone refuses to give any type of refund or replacement unless I bring the drink back TODAY which is totally unrealistic as I’m out of the area for the day. What poor customer service by a billion dollar corporation for a frequently paying customer. Guess they don’t care about customer satisfaction. Oh well, won’t go there ever again.
… moreN. “Aniel” Galloway
I may or may not drink too much Starbucks. But they don’t seem to mind!
Great coffee, super pleasant staff, I really enjoy visiting different Starbucks and getting the whole experience
… moreTom Meyers
Today I walked into the Stuyvesant Plaza Starbucks in Albany…. A place that I bring clients to on a VERY regular basis. I sat down to answer a few emails before ordering when some self-important little troll decided to walk over and humiliate me and in front of the other customers by rather loudly saying ” I just wanted to let you know that tables are only for customers.” Seriously? I’m in this place 5 days a week and I drop a couple hundred a month easily here… and that doesn’t even count my clients. How can you be so unaware of your surroundings that you don’t see someone who comes in virtually every day? Well I’m officially finished with this dump and Starbucks horrible coffee. I’m taking all my clients and employees right across the plaza to Uncommon Grounds where the coffee is much better and the food isn’t shipped in frozen and isn’t made in a microwave.
… moreJacob
I add this place to my fave
As a feedback; 1- please improve your wireless system.
2- your POS machine cheap it’s not working very well (swipes works great).
In general better than other branches.
Thanks.
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