Starbucks Coffee Company

  4.0 – 531 reviews   • Coffee shop

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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Rensselaer. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.

Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dine in ✔️Take out ✔️Delivery Starbucks Coffee Company 12144

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Reviews

Carlene Crane
After a long night with a baby in a hotel, I was really looking forward to a venti Brown Sugar Shaken Espresso. I DoorDashed one and noticed about an inch of coffee missing from the top of the cup, which made it seem like it wasn’t actually a full venti despite paying for one. The flavor was great, so I’m still giving three stars, but it was disappointing not to receive the full size I was expecting, and definitely needed.
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Jennifer Cardinale
I get Starbucks everyday and even though this is my local Starbucks I avoid it because without fail my drink comes out wrong 100% of the time. So inconsistent. It’s sad because the staff is pleasant I feel like they try but the turn over rate is so high it’s takes a while to perfect those drinks.
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Megan
I’ve been a regular at Starbucks for years, and I’ve never been more disappointed than I was when I entered this store. My visit started off fine, but then I encountered Juana, a barista working behind the counter. To say the least, she completely ruined the atmosphere and my overall experience.

As I was grabbing my drinks, I started hearing loud yelling from behind the counter. I looked up to see Juana having what can only be described as a full-on tantrum in front of customers and coworkers alike. She was yelling about how customers take too long to order and actually called them “mother truckers” — clearly a substitute for something more inappropriate. It was shocking and completely uncalled for in a public space where people are just trying to get their coffee.

I can’t stress enough how uncomfortable and awkward it felt to be standing there. This isn’t the kind of energy I expect when I visit Starbucks. I’ve had bad service before, but this was on another level.

The behavior was not only unprofessional but disrespectful to customers trying to go about their day. I’ve never seen a barista act so unhinged in a work setting, and it made me question whether I want to return to this location.

I’m all for understanding that people have bad days, but there’s a line. It was embarrassing, disruptive, and honestly, I hope Starbucks addresses this issue to ensure it doesn’t happen again. If I wanted to experience a hostile work environment, I’d look elsewhere. A coffee shop should be a place of comfort, not a source of stress.
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Brooks Upham
I’m generally anti Starbucks/corporate chains but this location manages to make you feel like you’re in a neighborhood coffee shop. The staff are lovely and make you feel welcome each time you show up. Kudos to the team here.
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Thao Luu
This place’s service and staff were amazing! Baristas were so nice and welcoming. I forgot to add extra matcha to my drink and they remade it within one minute with such a big smile on their face!
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Desirae Clark
Starbucks was amazing! I got my order right away and it was very good! The service was good, they were very polite and they were very happy.
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T K
Am I wrong or is Starbucks wrong?

I was at the Rensselaer location today on Route 4 and saw this sign.

As some one who directly works with those most in need, we have individuals here in the Capital Region who struggle just to eat on a nightly basis and what does Starbucks do? Ship the leftover food at night to New York City – over 150 miles away!

I plan to post this in a couple of different places on Social Media and will not be patronizing Starbucks until this policy changes and they actually help those right here in their neighborhood instead of those 150 miles away!

If you agree with me, please share this post and let Starbucks know that this isn’t right and they should support Food Pantries here in the Capital District!

(Please note the Baristas are great and probably agree with this!)
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Julia Essenter
i never order here anymore because they continuously make my order incorrectly. last time i ordered here i got an iced drink and it was warm with no ice. at least this time it had a few ice cubes (i got light ice this time) but they put whip when i asked for none. will definitely be walking into the target starbucks rather than coming to this one again.
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James D
I usually don’t post reviews, however the atmosphere was not the best in this establishment. May be a one time thing but work ethic is a big part of who I am and my experience was not pleasing.

My infant child was having a small crying fit so i go where I normally can feel welcome, a local Starbucks. He cried for about a minute while i prepared a bottle, settled down quickly and on the 2nd bottle i accidentally spilled some formula.

I went to the front and just asked if I could borrow a broom and I offered to clean it up myself. when I asked the employee If I could borrow the broom his Demeanor was as if I just interrupted him. I said thank you multiple times with no acknowledgment in the 1 minute it took him to mop directly over the formula instead of sweep and mop.

I was going to place a larger order following but decided to head elsewhere. Like I said, I usually don’t post reviews but was less than pleased on the attitude that was radiating from this individual and the overall moral of the staff seemed off.
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MUA MICHAELA
This is the Starbucks location I go to most often! The staff is extremely friendly! My drinks are always amazing and so is any food I order! I work long days and I appreciate how kind and efficient everyone at this location is! You guys rock!
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