Kathleen Dominici
It seems no matter when I come to the Riverhead stand alone location, my frappes never taste like the flavor I ordered even though I usually get at least 1 extra pump of that flavor sauce and reduce the amount of coffee pumps, all I taste is either coffee or no flavor at all. I never have this issue at the Riverhead Target location or the Mattituck location!! I’ve given this location numerous tries but I’m done.
… moreKeith Shripped
The over enthusiasm at the window drive through is beyond creepy and over the top. A simple high welcome to Starbucks what can I get for you is perfectly fine and respectful. “Hi welcome to Starbucks I’m so happy your here can I get you anything to eat? Your gorgeous drink will be ready for you when I see you at the window.” Then pull up to the window and creepy Liz is practically kneeling through the window into my wife’s car. Beyond creepy.
… moreRehan Mian
I want to start off by saying that I had a very tumultuous start to the week. When I went to this Starbucks location, the barista, Reyhan, was very enthusiastic and immediately uplifted my mood. This star-fated encounter made my day significantly better, as well as the entirety of my week (and arguably, perchance, my life). Props to Reyhan for her omnipotent positivity, as well as props to the entire Starbucks cohort. I shall close this review with an additional regard towards the barista, Brendan. He was very kind and whimsical.
… moreBruce Wimmer
I walked into this Starbucks in the worst mood ever. The friendliness and respect the staff has towards there customers is second to none. I absolutely would recommend this Starbucks over any other Starbucks on the island. Might I add that they cleared out an entire line of customers in under 5 minutes and everybody left happy. And lastly, Liz is a diamond in the rough and an absolute assett to your company.
… moreWade Williams
Great place to sit and enjoy a meal and drink and do some work. Friendly staff and nice atmosphere, gets busy though. DELICIOUS impossible sausage breakfast sandwich and a nice selection of some recycled Starbucks merch to shop for!!
… moreJulia Santaniello
Got my order wrong. It’s too often that this Starbucks gets my order wrong. My husband ordered a Java chip frappe and they gave him a caramel one…. I just ordered this latte and I went to open it and this is how full my 6 dollar drink is … this happens way too often as well. Do better.
… moreMelissa Sobczak
The Riverhead Starbucks on Old Country Road is the most pleasant Starbucks I have ever been to.
Everyone here is so kind and welcoming. It is a joy every time I walk through the door.
Everyone remembers your name, and you feel like a friend when you’re here.
Two outstanding shout outs are Emily and Brandon. Every time I walk in, I am greeted with smiles and genuine care. It is an absolute pleasure working with them.
Every manager everywhere should aspire to be like Liz.
As someone who has worked in multiple different retail jobs, I so deeply appreciate the way she manages.
Aside from her knowledge of what she is doing, and not only is she well spoken, alert and present, and clear, but she treats her staff with kindness, patience, and understanding. She’s supportive and uplifting.
She extends this further to her customers. Even when the store is busy and there is a line to the door, and around the store, she is paying attention. She’s knows exactly how long everyone has been waiting, exactly what everyone ordered, and addresses everyone in timely and professional manner.
With grace, she makes every person in her store, employee and customer, feel seen and understood.
I cannot recommend this location enough, and it’s all because of the rockstar crew working here.
… moreOlivia Lee
So nice staff. They all greet people who come in with respect and care. They all like to treat everyone with genuine care and make sure not to make one specific person to be unheard or feel not respected. Even though I don’t come often all the staff treat me with respect and always happy each time I do come.
… moreCharlotte boofpack
ordered a white mocha and there was dark chocolate in my drink, not what i was wanting.
… moreJerome Foster Lewis
I want to take a moment to highlight Jacob, a barista who changed the course of my day during a recent visit to the drive-thru. He asked how I was doing, to which I replied, “I’m doing my best bro, l’m doing my best.” Jacob didn’t just move on, he recognized the discouragement in my voice and offered genuine words of encouragement that immediately adjusted my mood. He ended our conversation by saying he hoped my coffee would help make my day a little better—and it absolutely did. It may have been a quick interaction, but it reminded me why this Starbucks location is more than just a coffee shop. It’s the center of connection in our community. I’ve never had a bad interaction with the team here, and Jacob’s kindness was a beautiful example of the great work being done. Thank you, Jacob, and thank you to the entire team. I’m proud to consider this my central “coffee pick me up” spot.
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