Ella Gauthier
everytime i come here (rarely) i am either waiting 30 min for a a drink or i get the wrong order. today i ordered a london fog through the drive thru and i was given Michael’s mobile order which was a hot mocha….. i live 20 min away and by the time i got home to give this to someone i had realized too late that it was entirely the wrong order. this also says 1 of 1 when i ordered multiple things and i obviously dont look like my name is michael so idk how that even happened.
… moreNaim A
One of the least inviting Starbucks I’ve ever seen, such a poor decor, who wants to really spend time reading or lounging over there. Definitely in need of new interior design! Dark, badly laid out.
Coffee was decent. I had the Clover, looks like a new device to me, different than the previous clover.
Service was polite.
… moreJeffrey Cantin
Got a brown sugar cortado and turkey bacon egg sandwich that was top top. Nice hard working folks here!
Employees were definitely a lot nicer than the clientele when I was there…
… moreRenee Roy
Amazing Staff! I love the greetings on the cups, but this one made my day!
… moreEmily Gardiner
DO NOT GO INSIDE even if you pre order. You will be standing there for over 20 mins if you get food. You have to re order it up front they prioritize just drinks. I’ve never waited longer for a bagel. So frustrating.
… moreKrisjela Shishko
This is the best Starbucks location I’ve encountered by far, thanks to the superb crew working here. They are always kind and friendly, and the service is speedy. Shoutout to Josh! Love, love, love this location and the people working here. I rarely review places but I’ve been coming here for sometime and the team here deserves recognition for the amazing job they do to keep this a successful Starbucks location.
… moreKrishna Teja
I ordered mocha cookie crumble medium as regular I do. Unfortunately, I didn’t get any of the crumble pieces in it…, it just has the ice in it. I’m highly disappointed this time
… moreMahesh S (maheba)
Nice coffee spot. Friendly staff. Plenty of seating.
Food: …
… moreDoug Boutilier
Starbucks makes some of the best coffees and machas. Their food is all microwaved so that’s meh. But their drinks are . And their service is usually consistent. Dunkins can have some real inconsistent service. There isn’t really a “bad” starbucks around, there are definitely some bad DDs.
… moreTom Bennett
So, I hate to give negative reviews of a Starbucks, I know it can be tough to work there and I know people try their best, but something is off at this location. This isn’t from 1 visit, it’s from a local who has been there several times over the past few years, and in the last 6 or so months, there’s been a steady decline in the quality of service. One of the notable things has been the drive through cycle time/wait. Unless you hit it just right, if the cars are backed up 3-5 deep before the order kiosk expect a wait of 20 or more minutes. They’ve made me late for something at least twice this summer. I know it can be very hard to predict – you never know what is going on with orders etc. but by comparison, in similar situations, the exit 6 location is never more than 8-10 minutes even in the longest lines I’ve seen there. The thing that I’ve observed as part of the problem, 3 times out of 5 I see issues with my order, not ready when I get there, doesn’t have the cream, doesn’t have the sweetener, has way too much cream – and all I’m typically ordering is one drink no food. Exit 6 they get it right every single time – I’ve NEVER had an issue there. Look, fast food is a tough game, and I can’t imagine the challenges that they face with getting good, consistent help and management, so I don’t like to be too rough on my reviews, but something is off at this location. I’m sure there are lots of wonderful people here, but if you’re not managed and trained well, service will suffer. So I don’t blame the people taking the orders as much as I might look at how things are managed. Your mileage of course may vary, but I’ve noticed a very inconsistent level of service and attention to detail and I think this accounts for the unusually long drive through times. I think regional management may want to consider taking a closer look at how this location is run and try to bring it up to spec.
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