Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability.
Hours
| Sunday | 5:30 AM–8 PM |
| Monday (Labor Day) | 5 AM–8:30 PM Hours might differ |
| Tuesday | 5 AM–8:30 PM |
| Wednesday | 5 AM–8:30 PM |
| Thursday | 5 AM–8:30 PM |
| Friday | 5 AM–8:30 PM |
| Saturday | 5:30 AM–8 PM |
Address and Contact Information
Address: 1036 Willow Rd, Northbrook, IL 60062
Phone: (847) 205-2542
Website: https://www.starbucks.com/store-locator/store/17266/
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Reviews
Melanie McVey
I recently picked up a mobile order there and the barista noticed it was made incorrectly (I had no idea). I told her that it was fine and that I’d take it anyway since I wasn’t aware of that. Thanks for being honest and letting me know, but I didn’t notice at all. I appreciate her honesty and realize that she must have so many people complain about their drinks! I loved my drink mistake or no mistake!
… moreKimani Levy
I placed the mobile order when I realized the Lake & Waukegan location was temporarily closed. It probably took me 4-5 minutes to get to the Willow & Waukegan location. When I got to the window, I was chastised for not placing my order well in advance. I told the girl I was driving down Waukegan from the other location as I place the order her retaught was that the sticker takes a while to process from my phone to the machine in their store so I need to give them an extra five minutes. What’s the difference between me placing on the mobile order five minutes away from the store versus placing the order while I’m in the drive-through. Help me understand. Make it make sense Starbucks. I never had a problem with any of the other five Starbucks that I go to. I’m gonna give her the benefit of the doubt and assume she was having a bad day.
… moreRomaya Irving
Love the friendliness of the person who took my orders! The atmosphere was vibrant.
… moreChelsea Evans
I was a supervisor at Starbucks for several years, so I understand how hectic the holidays can be especially when taking into account drive through times. I happily waited in the drive through line for 20 minutes to pick up a friends mobile order on 12/10/22. When I got to the window, they told me they’d lost the drink for the order (2 items) and the girl on bar 1 came up to the window and said “since you don’t know the name you have to come inside, we have a line.” Girl, I know there’s a line I’ve been sitting in it. I did know the name on the order, and it was surely not my fault they’d misplaced the ticket. Annoying, but whatever, it happens. I came inside and they ignored me for another 10 minutes before the guy on bar 2 made me a new drink. He was very nice! I know it’s busy, but try to help a girl out instead of immediately dismissing me maybe? Seems like first world problems in retrospect, but a little kindness goes a long way.
… moreКатерина Плющ
WORST SERVISE EVER! Rude employees!!!!! Got my drink messed up all the time!!!!
… moreKrassimir Georgieff (KGeoPhotography)
COVID Rules! I forgot my mask. They offered me their mask or to take my order from outside. Which is equal to triple nice people. Double espresso or doppio with steamed milk, No foam at triple nice Starbucks!
… moreSarah L.
I live out of town but visited this location two days in a row. Shout out to Emily yesterday afternoon for my drive thru order! I ordered a breakfast croissant late in afternoon and she was so helpful, upbeat and diligent in checking to make sure there were enough for me to order at that time of day. This morning I visited and ordered drive thru breakfast and a water at the window. The employee was so patient with my addition water request. Thank you for creating such a great experience!
… moreMaria Lopez
I asked for fat free milk, but I did not get fat free milk. I have gotten enough regular (for my boyfriend) and fat free (for me) caramel macchiatos to tell the difference. Just because you can’t tell the difference, or you don’t get why people order fat free, it doesn’t make it ok to not honor that request.
… moreMonica Paonessa
This drive thru consistently moves the line quickly, provides great service, and a high quality beverage. Well done!
… moreLaura Sichitiu
Very rude young lady on 5/22. Saturday morning at 6:30 am. I was the only customer, I asked for coffee and sugar. The young lady asked how many sugar packets and when I hesitated for a fraction of a second, she started counting in an annoyed tone of voice “one, two, three, four..how many?!”. I was so shocked I just told her how many packets I need and I left, but I feel like I have to write this so perhaps her manager will see my review and remind their employee to be courteous.
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