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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Westlake. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Address and Contact Information
Address: 30225 Detroit Rd, Westlake, OH 44145
Phone: (440) 250-8816
Website: https://www.starbucks.com/store-locator/store/1020685
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Reviews
Elizabeth Flood
You guys need to have more staff. I saw that the drive through was busy, so I went inside, thinking it would be faster. There were only 3 employees and it took 20 minutes for me to get my drink. Then when I finally got it I noticed they had made it incorrectly and I had to ask them to correct it.
… morealysin thomas
ok i tried to give it the benefit of the doubt like four or five times but its just getting to be too much at this location; i live down the street and i will literally put my order in at 6:50 before i leave my house and i will arrive at 6:30 and still be waiting for my drink for at least 15 minutes. so literally almost an hour to make a coffee? nothing fancy either just an off the menu drink with cold foam, meanwhile i watch like 15-20 cars pull up to the window and drive away. clearly they only value the drive thru customers and times but i can’t risk getting trapped in the drive thru. today was legitimately the last straw, i ordered a coffee and egg bites and walked in half an hour after i placed my online order and the coffee was sitting there and not the egg bites, so i stand there and wait… and wait.. and wait while i watch the barista run around rapidly making drinks for the drive thru and taking orders. not a hello, not a i’ll be right with you, NOTHING. i was the only other human being in sight besides the worker. i just awkwardly stood there for ten minutes before i had to just take my coffee and leave to not be late for work. i have never once had this problem at any other location.
… moreDavid Sherman
This location consistently has trouble getting our orders correct and frequently has drive through waits in excess of 15 minutes (most recent was over 30 minutes and we had to leave). This location does not reflect the great service provided by other locations.
… moreLindsay Pauline
The worst Starbucks. Spent 40 min in the drive thru today and it wasn’t even busy. Finally get to the window and as soon as I was handed my drink I could tell it was wrong. Pointed it out and the barista tried to convince me it was made correctly, after I mentioned the color she begrudgingly offered to remake it, but after waiting so long I wasn’t about to make everyone behind me keep waiting. Similar experiences several times at this location. I went to the one in Crocker immediately after just to make sure I’m not crazy. This is the exact “same” drink. Go anywhere else.
… moreHannah Lisi
The workers are so kind & so patient. This Starbucks seems to be ALWAYS busy, & I know dealing with entitled people isn’t the easiest … give these individuals a RAISE!!
… morePaula Paderewski
Worst startbucks I have ever been to. I have been here multiple times because I’m an idiot and think it wil get better and it doesn’t… It gets worse. Every time. You will most likely wait a minimum of 20 minutes, sometimes more. I am not sure what is wrong with this location but avoid it!
… moreDawud M
This is a pretty good Starbucks that has great customer service and baristas that know what they’re doing in making your order. The lines at certain time are long but they keep it moving at a decent pace.
Overall it’s a nice location
… moreOverall it’s a nice location
April Stewart
The slowest Starbucks. It is absolutely ridiculous. I could drive 10 mins the other direction to a different Starbucks, get my drink, go to where I need to, and get there faster. And I just might start doing that.
… moreKendra Garver
I absolutely love coming to this location before work! The staff are extremely friendly and helpful! They’re kind, energetic, and have a positive attitude whenever I order! Shout out to the morning crew and all that you do!
… moreZainab Fathima
The worst Starbucks I’ve been to I have to wait close to 30 minutes every time even if it not busy and there are only two cars ahead of me. And once we pull up to the window it takes another 10 minutes for me to get my drinks.
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