Amanda Rose
Hands down the best Starbucks in Jacksonville!! They make my drink correctly every time and are the only Starbucks I will go to when possible because I know it’ll be made correctly the first time!! The staff is so welcoming and always a joy
… moreJeffry Sanabia
Absolutely disgraceful to what starbucks stand for how the manager Ofelia handled herself. Nasty attitude, a rush of urgency to place my order when the store is empty and just opened made no sense to me. This will be the last time i order from this location. Absolutely no reason to treat a valued customer this way
… moreGracie Modica
I placed a DoorDash for 2 grande iced lavender cream matcha lattes with blonde espresso, both were made incorrectly with dark roast. After getting a refund through DoorDash and placing a second delivery order, I decided to call to ensure that the drinks were made correctly and was very polite about it. When I called, I told her that I had a DoorDash order that was made incorrectly and we placed a new one and just wanted to make sure it was made correctly. She said she didn’t see either of our orders and then said “is this for a mobile order?” And I said “no, it was a DoorDash order” (which I stated when she picked up the phone) to which she replied with “that’s a delivery order, that’s a little different” with clear attitude in her voice. Then after finding my order, she said “I packaged those and they definitely had blonde coffee in them”. To which I stated that the matcha was extremely dark so I could tell it didn’t have blonde coffee in it right away, especially because this is my go to order and I’ve worked in the coffee industry. After I noted the appearance color of the drink, she then proceeded to tell me that it was matcha and the color had nothing to do with if it was dark or blond coffee (which is false, because if you’re putting 3 shots of dark roast coffee in a light colored drink, it’s going to make the drink darker as a whole). Then after I stated I could also tell it was dark roasted based off the taste as well as there not being any lavender cold foam (because matcha does not taste good with dark roast in my personal opinion and my s/o and I haven’t even touched the drink since because even he noticed something was wrong with the drink and there was no foam on the tops of either drink), the worker started talking over me to where I started to get frustrated and said “never mind, it doesn’t matter”, the worker then hung up on me. At least they remade our order correctly. Pictures posted so that you can clearly see it was made incorrectly the first time and can see the clear discoloration of the matcha due to there being dark roast and not blonde as well as no lavender cream cold foam. I also RARELY EVER post reviews and was trying to be kind about it when I called, but the worker who answered was so unprofessional and rude.
… moreJulianna Munoz
Absolutely one of the best staff teams/ Starbucks I’ve been too! They really do go above and beyond! I had a few different times that made me want to give them a 5 star review!
… moreCameron Mcgrotha
Best Starbucks around. Staff is super friendly, the drinks are ALWAYS made perfect and taste better here than from any of the other starbucks nearby. Please keep doing what you’re doing!!!!!
… moreCharity George
My favorite Starbucks to go to! Everyone is always so nice and they write the sweetest/funniest little notes on your cups! My coffee is always perfect!
… moreBloodrain81
Follow up- please do something about the many flies that are at your establishment. It’s worst than being in an outdoor meat market Had a wonderful experience via the drive through early morning. Juli assisted me with my Caramel Macchiato. I asked for a second one and I was assisted promptly. Superb assistance and vibes. I also update pics as I visit
… moreCynethia
AWESOME DAY TODAY ME AND THE BOYS LOVE STARBUCKS NEW ICE PECAN CRUNCH OAT LATTE. THANK YOU STARBUCKS!
… moreJASTEK CAMERA LIVE
Their food is great the coffee is smooth and delicious. The area is clean and they do have great hi speed free WiFi so it’s a full coffee shop. We will be going to Starbucks to have a all around great service to get some work done. While we have some good coffee and a bite to eat.
… moreLeLe Cunio
I ordered a grande vanilla iced chai latte, when I pulled up I ended up receiving a tall and it tasted only like vanilla. Usually love this store but this was majorly disappointing! Spent 8$ on a drink that was small and overbearing with vanilla. I was busy and had an appointment so I couldn’t go back but still tipped the nice man at the window.
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