
Hours
| Monday | 11 AM–8 PM |
| Tuesday | 11 AM–8 PM |
| Wednesday | 11 AM–8 PM |
| Thursday | 11 AM–8 PM |
| Friday | 11 AM–8 PM |
| Saturday | 11 AM–8 PM |
| Sunday | Closed |
Address and Contact Information
Address: 5892 W Hidden Springs Dr, Boise, ID 83714
Phone: (208) 229-4700
Website: https://springhousemerc.com/
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SpringHouse At The Merc
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Reviews
We showed up a little after 1. Come to find out they decided to close at 1 so I didn’t get a chance to try out their coffee. My daughter was hungry so we decided to head into the Springhouse to get something to eat.
To be honest, their price point here is quite amusing. I get that you’re in a up scale area but let’s be realistic. 20 bucks for a burger? My daughter got their lunch special which was a chicken Cesar wrap and it was still 17 bucks. I wasn’t in the mood to eat anything big so I got something off their appetizer menu. The fried cauliflower seemed up my alley so I ordered that as my meal.
It was mid afternoon so it was pretty chill. There were a few guests dining there. My daughter and I hung out while our food was being prepared. The venue is very big. There’s a nice bar area with a big screen TV. Great for conversation, drinks and football. There are a good amount of tables that can handle quite a few people. The decor was very simple country shabby. I love the old school photos of the farmhouses they displayed. I adore old photos that carry so much history. It’s cool to see what life was like back then.
My fried cauliflower came out first. The presentation of the fried cauliflower was rather annoying. Like they were thrown on one side of the basket cause it was just easier for them. I was also surprised I didn’t get any type of dipping sauce with them. It’s humorous really, 9 bucks for cauliflower and no dip. No plates, no napkins, no silverware was given when my food was dropped off. I guess we were supposed to wipe our hands on our clothes and eat with our hands. So that tip that was at the end of my transaction is for…. service? What service? I went and asked for some utensils. My daughter’s lunch was dropped off after we started on the cauliflower.
I can tell my cauliflower had been sitting under the heat lamp for a while. They weren’t hot. The exterior of the cauliflower was not crunchy. The sauce had been sitting on the fried batter too long and it became mushy. I scraped off the mushy batter and just ate the cauliflower with no dipping sauce. My daughter’s wrap looked pretty basic for 17 bucks. We also found a blonde hair in her food. We were offered a new wrap but who wants a new wrap when my daughter just chewed on someone’s hair.
The venue is nice. This joint has been on my to go list for a while so it was cool I got to scope it out today. But, the food was nothing special. They start the tip percentage at 20% for you to get your own utensils, napkins and beverage. Tipping is earned and or atleast be given some decent service but taking our order at the bar or dropping off food isn’t service to me. I’ll pass on the subpar overpriced food and lack of service. I’ll stick to somewhere in my neck of the woods.
The food was something that reminded me of a Carls Jr meal and at $18 before the tip, that’s not a good thing. The chicken patty seemed to be something that came frozen off a semi truck which is a major disappointment. The sandwich tasted ok but the ratio of chicken to sandwich is not good.
The service was friendly but they don’t provide service at the table other than to bring you your food that you order at the counter when you walk in. Not a bad thing but not what I was expecting.
The atmosphere is nice though. It’s very calm and relaxed.
Might be back to try their dinner at some point to give them another try but I was definitely not impressed during this trip.
What made the experience worse was how unwelcome we felt. The owner constantly chatted and checked on other patrons, but blatantly ignored us, which was uncomfortable and cliquey in the small community. After finishing our meal, we asked for boxes—having to ask four different people before finally getting them after 20 mins. This all happened after we’d already tipped, which made the poor service even more frustrating.
Cold food, ignored requests, and a cliquey atmosphere made us feel unwelcome. Unfortunately, it’s unlikely we’ll be back.