Spezia Restaurant

  4.1 – 21 reviews   • Restaurant

✔️Lunch ✔️Dinner ✔️Dine in Spezia Restaurant exico

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Reviews

John McCord
Beautiful views and restaurant but the service didn’t meet the mark for the astronomical prices. A party of 4, we got water then the waiter took our orders and my friend added a cocktail, much to his chagrin the one and only cocktail arrived well after our food. Upon paying the bill with a card the waiter requested we leave a cash tip, we obliged and left why I would consider a fair tip. Then he proceeded to come back and asked “sir, do you feel that 12% is a good enough tip for your bill?” For the very average service we received I feel I left an average tip.
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helen walker
Our group of four dined at Spezia at Secrets Impressions Isla Mujeres on a rainy evening, and unfortunately, the experience fell short of expectations. Upon arrival, the parking attendant directed us to park our golf cart down the street rather than allowing us to park near the entrance, forcing us to walk back through large puddles — not a great start.

Once seated, our server was overly pushy and rushed us from the beginning. Despite saying we needed more time to decide, he kept pressuring us to order and pushing suggestions. We had hoped for a relaxing dinner, but the atmosphere felt anything but.

The food was also underwhelming. My salad was so salty it was inedible, and my husband’s lasagna was bland and nothing like a traditional version. The other two in our party said their pumpkin ravioli and duck tagliatelle were “okay,” but the portions were quite small.

At the end of the meal, the server asked if we could tip in cash because he wouldn’t receive his credit card tips for 10 days — an awkward and unprofessional request. We asked to split the bill, but he seemed confused and had to be reminded which couple had ordered what.

For one margarita, one iced tea (with a charge for a refill), a small side salad, and lasagna, our total with a 15% tip was $93 USD — far too expensive for the quality, service, and overall experience.

The setting is beautiful, but the service felt pretentious, the food was inconsistent, and the prices were excessive. We won’t return and wouldn’t recommend it for anyone looking for a relaxing, enjoyable dining experience.
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Mark McDermott
Chef Lorenzo and team made an absolutely fantastic dining experience through his special dishes, special cocktails, and connection to the food. The ambiance of the restaurant was also stellar during a sunset dinner!
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Mabel Gonzalez
At Specia, the experience we had is elevated to another level thanks to Francisco’s exceptional service. Their kindness and attention to detail make you feel at home from the first day.
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Christopher O
Concierge where we were staying arranged for a birthday dinner for my wife and I, for her 60th. Lovely place, but that’s pretty much where the positives ended. Food came cold, had to be sent back for warming, indicating it had been ready for table delivery nearly 15 minutes before. Understaffed for the number of guests on hand. And no acknowledgement of my wife’s birthday at the end of the meal, although to be honest we were ready to go. Strange presentation of a wine list, too, via iPad, where one chooses a region of the world from a map. Oddly, Alaska was an available selection. Would have been much simpler in a single page, or a small bound book, like other fine restaurants. Wine did not seem to be cellared at proper temperature, either. Oh well, hopefully we were the exception for the evening; not a great way to end an otherwise perfect birthday day. Would not recommend to those outside the resort itself, and even then, to those discerning of service and overall dining experience, explore all options.
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Talisa Tarsia
I’m extremely disappointed with our experience at Spezia. Despite making reservations for a family lunch and going through the effort of renting a boat to travel to Isla Mujeres, we were shocked to learn upon arrival that our 14-year-old daughter wasn’t allowed in due to the hotel’s adults-only policy. This information was not disclosed during the reservation process, causing a major inconvenience and wasting our time. The staff’s lack of empathy and their suggestion to go elsewhere added insult to injury. Terrible customer service overall.
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Jason Burkett
Guillermo was a very friendly waiter. We enjoyed our meal immensely and the atmosphere is absolutely beautiful
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Jacque Bibb
Food is absolutely delicious!! Very much an experience with an incredible view.
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