Erica Chan
We ordered food from Sora Newark terminal A after getting off plane at lunch time, on a quiet weekday and there was no line at the place. As we walked up to the counter the staff was arguing with another customer. Should have been a sign to turn away right there but we are tired and this seems like a quick and healthy option. Went to ordered a serving of gyoza for kiddo. They took out frozen dumpling put in take out plastic container add tap water and put in microwave. After extended wait time the said container was removed from microwave, the water poured out from side of container into work sink. Then one of the dumplings fell out into the sink. The employee fish it back up from the sink and put back into the bowl, in full view of customer, then put a lid on and hand to me. I asked her to rinse the dumpling that fell out but she did not understand my request and looked surprised. I ended up getting a bottled water and rinse all the dumplings before eating them. The entire transaction was without a smile or pleasantries. Highly unprofessional service and exorbitant price based on food quality food preparation and staff service.
… moreRei Hino
Really, really disappointed in the food here. I went to their sushi bar in the United terminal. I sat down thinking I’d receive freshly made food, not to-go items that have been sitting in a fridge.
The sushi was old and not fresh. Instead of offering me freshly made rolls, the staff gave me a to go box from their fridge. The rice was stale and the avocado was starting to brown. The gyoza (pork buns) weren’t fresh – they were put in a microwave to heat to temp and served in a Togo bowl. I had to ask for sauce, as none was provided for the gyoza.
These two items were about $50. I highly recommend finding food elsewhere. Overpriced and terrible quality.
… moreWandering in Paradise
Had a nice time at Sora! Great place to enjoy a meal while waiting for your flight, relaxed with friendly service and didn’t need to wait too long for the food. The cocktails were really good, we got the yuzu bramble and Mount Fuji. For food we got the miso ramen, Philly roll, salmon avocado roll, and spicy tuna roll. It’s the only full service restaurant in this section of the terminal. Recommend!
… moreJuan Mulford
Stopped by for sushi and ramen. As soon as we sat down and got comfortable, we were told sushi wasn’t available because the chef was “on break” or something like that. Great timing. But hey, we were already there, so we stayed.
We ordered ramen and chicken teriyaki. Not terrible, but definitely meh. For airport food, I wasn’t expecting perfection, but for those prices? Come on. Tiny portions served in even tinier dishes. Felt more like a sampler than a meal.
Then came the cocktail — I ordered a Malibu Original Coconut Rum. What I got looked nothing like the photo. Just a random glass of Baileys? No foam, no almonds, no effort.
But the worst part? The tip screen. They ask if you want to include gratuity… but your only “choice” is 20% on top of tax, plus another 3% fee. What even is that? Easily one of the most overpriced, underwhelming meals we’ve ever had.
If you stop by, make sure to ask not to include gratuity — or better yet, skip the place entirely. Go to Firehouse or literally anywhere else nearby. Your wallet and your taste buds will thank you.
… moreWilliam Stone
The food is actually decent for an airport restaurant, that’s why it’s sad to give them 3 stars. Also, some servers are great, others, not so much. Even the prices are not horrible. We came here because we had an hour and a half before our flight even begin boarding so I thought this would be a good time to get something to eat. The organization here is so bad, I had to shove the food down when it finally arrived because I was going to miss my flight. It took forever for someone to come to our table and then a tremendous amount of time to get our order.
… moreJoanna Smith
4 stars for the food Not the service. If i had to rate the service of the server i would give 1 star. The food was good, small portions but good. I ordered Asahi beer edamame, kani salad and 4 pice’s of salmon sushi . The fish was fresh and delicious. Kani salad had a bit of seaweed and avocado, (every place makes it a bit different) small portion but delicious with a spicy kick. Edamame was good I would add some salt to it but it was crisp not overcooked but cold it was served after the salad and sushi. Service on the other hand . The server was very occupied with his phone. What bothered me most was that he came and removed empty dishes from the table next to me, but did not bother removing empty plates from my table or even asking if i needed anything else. When I asked if there was anything sweet that was available, he told me that i can get up and go see ( i have a broken ankle very visible) I thanked him for that information got up and went to grab couple of things that i took on the plane with me. The lady that was at the front helped me out with my selection. After I brought everything to my table I collected my things and went by the bar waiting for my waiter to finish showing his pictures to other staff member in order to pay for my bill. I gave a bigger tip to the lady that help me.
… moreRobert Young
Food was excellent especially for airport food and an airport restaurant. Took way too long to be seated or acknowledged. I’m standing there are the cafeteria style pay out with 4 employees around and talking, making eye contact, but not acknowledging me. That was really rude. I get changing of the guard or not quite your job but someone could have been a person and said hello, you’ll be addressed shortly. After 15 mins when someone did it was just take a seat and someone will help you. The person sent to , was a good waitress. The food was really tasty and I didn’t get sick. Sad to see other reviews didn’t experience the same deliciousness I did. I’d eat here again. Customer service could be a little better.
… moreJoseph Wilson
I saw all the bad reviews, but honestly my experience with this place was pretty good. Maybe I got lucky?
I ordered a seaweed salad, a volcano roll and another roll of sushi for take out. I was only waiting about twenty minutes, and the cashier personally brought the food to me which was nice.
The food was pretty good. No complaints. I did expect the volcano roll to be spicy but it wasn’t spicy at all. Other than that it was tasty and seemed fresh.
… moreDaniel Donnelly
The fare is good at decent prices. Full bar and friendly staff. Unless you pay $15 to Terminal B for high-speed internet during the mere 30 minutes before your flight, the free internet will be ridiculously slow, such that you’ll be unable to load Sora Sushi’s menu after scanning the QR code taped to the sticky tabletop. The waitress was nice enough to lend her private smartphone to me for the menu (as in reading the items and ordering them orally) since there is not ONE single copy of a printed menu! Other than that, great sushi and wide selection of bottled and canned beverages.
… moreMarcus Wong
A solid meh! Don’t expect NYC quality ramen here. You’re at an airport. In New Jersey. The miso ramen broth had some flavor and wasn’t salty, but very clear considering it was a miso broth. Pork was fatty, but it wasn’t pork belly. Maybe shredded pork shoulder? Frozen corn, canned button mushrooms, green AND white onions (?), and half of a precooked hard boiled egg rounds out the toppings. Noodles were nice and firm but still a bit clumped together.
Cashier and server were pleasant enough. Table wasn’t clean and had someone’s forgotten pill.
Probably better than airplane food!
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