Bradley Valdez
Went tonight excited to try the new smash combo cheap looked good got home to find both mine and my wife’s burgers burnt and hard as rocks POs I will be getting my money back tomorrow and never eating here again
… moreTim N
Avoid this place!!!!!!! Further update. Wasted even more time. Contacted Ted them again. I found one of the receipts online but other one wasn’t showing as little older since have been trying to contact them. Still no help. Nothing handled. Said I would have to wait for word from store. As usual. No response. Some of the worst customer service I have ever seen. Useless. I never leave a one star feedback unless they have gone out of their way to upset me or other customers I have seen. This is a follow up after I got the response from the owner. I did as they asked and went in and sent the info there again. Pure lack of customer service. They want me to go back now and search for receipts. I told them they have the info and I had already sent the info on both occasions after the problem. The lady Alesha refused to help or do anything. This is a company that doesnt stand behind their product, It wasnt like I said there was an issue with $30 in food. They are upsetting customers over a grilled cheese that wasnt cooked and a few corn dod=gs that were over cooked in old grease. I am torn as I usually like sonic when the food is cooked and done right. The problem comes it isn’t always done right. Like a grilled cheese on cold ungrilled white bread, or corn dogs that over cooked in old grease. I have twice asked to be contacted and never hear anything. Plus if you order ahead of time on the app to have your food ready. You still end up waiting for it. They have also gone away from the foam cups that keep your drink colder.
… moreChristina Norris
Its just “alright”, I only come for the drinks n chippy ice… but lately they can’t even do that right, the sweet tea never tastes like sweet tea and the regular tea always tastes like steeped dirty leaves, so gross. Don’t even bother with the food, very disgusting, never hot, and never looks anywhere close to the picture lol
… moreJacob Carlson
Tried the new Peanut butter bacon cheeseburger! The pictures made me want to try it but This Sonic is garbage! Long wait behind 1 car then another 10+ minute wait at the window. The burger was flat and looked nothing like the pictures, maybe a little smudge of peanut butter in the middle but that was it… buns, cheese, patty with a little bit of bacon and a smudge of peanut butter… I even added fries to make it a little thicker
… moreStephanie West
I waited for 10 minutes after I pushed the red button to look up and see others leaving the left before me. To see that the red bar was no longer lit up. So I pushed it again and proceeded to wait 20 more minutes after paying for total wait time of 30 minutes for five drinks. I’ll go out to Victorville next time. That’s ridiculous.
… moreDavid Velasquez
Sonic…… Drive-In!? Breakfast!? Yes, please!
Iced Coffee… tasty! “Tots”… crunchy, crispy potatoes! Nice! And finally, Ultimate Meat and Cheese Breakfast Burrito……. (lol ) Delicious! Welcome to Sonic! ♂️ ♂️ ♀️
… moreAllan Calvert
In the drive-through line for over 20 minutes waiting to get three drinks. I’ve never seen a place this slow! They should take lessons from McDonald’s on how things are supposed to be done in a speedy manner. I tried calling the 888 number to complain in the line is no longer in service! They didn’t want to hear from us.
… moreJoel Auchtung
Broken kiosks and burnt out lights. Understaffed? Placed an online order for $10, arrived on time and checked in, it’s been 20 minutes and no one has come out of the building to any of the vehicles parked waiting. No restroom available. Then food comes out with half items cold, missing sauces. Young server girl was quiet , not rude, so what’s up SONIC managers??
… moreTim J
Pricing wasn’t horrible. Food was good. Service was lacking and slow. Sat outside, they took our order at the screen/menu and then just stopped talking leaving us to wonder if we pay there or wait for them to come out. Wasn’t sure if they got our entire order, since they didn’t repeat it back to us. But that’s all stuff I can get past I suppose. The real kicker is NO REFILLS ON SODA. We were told we’d have to buy new ones since they don’t do refills. What?!
… moreJackee Love
The ice cream is very creamy and delicious… Good service, too.
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