Just Me
Stopped in for my 1/2 priced slushie. The service was quick, and the young girl that brought it out was very courteous. The only complaint was that there was lots of syrup down the side of my cup. Other than that it was a good visit.
… moreJonathan Aspeytia
Ok I get that it’s 12:30am-ish but you’re 24 hours & id appreciate the same customer service as daylight hours. I ordered 2 items from the $1.99 menu, the wrap was wrong so I asked & I guess the 1.99 wraps weren’t available anymore so I said ok go ahead & cancel that & replace it with a pretzel twist. Firstly the person taking the order just said what else immediately after I said the 2 items & when I paused to see if I wanted anything they asked again so I just said that’s all. At the window I added a slush, they said ok & gave me the burger & slush & that’s it. I told the girl at the window I had ordered a pretzel twist, she says hold on & before the window closed I heard her say something like she was annoyed & a minute later another person came to the window & asked what the problem was so I said I had also ordered a pretzel twist. They asked if I was given a receipt & I wasn’t, so they leave for a few minutes like they’re trying to find what I ordered when all I wanted was the pretzel I ordered, I can pay what it costs I just want the food. Several minutes later they hand me a reprinted receipt & tell me I wasn’t charged for the pretzel, you’re good to go & closed the window….I don’t get it, why are you more concerned with not being wrong than you are satisfying what a customer wants? My sole purpose for being in this businesses drive thru is to obtain the food product, nothing more than that much less anything to anyone personally. It’s just very disappointing how far customer service has fallen in general
… moreMichelle lepur
Absolutely horrible! My entire meal was burnt. That is supposed to be a crispy chicken sandwich??
… moreScott Richardson
Tried to order 22 meals for a school function without drinks, asking for any kind of discount since the school is directly across the street and we wanted to form a professional relationship with them for future meals. Was told point blank it’s not worth it to us?
I guess it’s Freddy’s or KFC. Too bad!
… moreDeenice Canez
I went in tonight & the girl at the drive thru was SO rude for no reason at all. I was very polite & she just had an ugly attitude for no good reason. No way to treat paying customers that is keeping her busy & working. Won’t go back bc I won’t b so nice next time.
… moreStephen Schoeff (BRAD)
Left me sitting in an app pickup stall for an hour. Then wouldn’t answer the phone. Finally I had to sit in the drive thru for 20 minutes to get ice cold food. Horrible staff. Thanks Sonic
… moreJonathan Cantrell
Arrived and got zero service waited at the stall for 10 minutes after pushing the button then pulled to the drive through and waited 5 minutes and got no response all while a worker was in and out constantly (not bringing food or anything) just talking to a car and walking around. Left without any service very unsatisfactory.
… moreJax Diggs
Went through the drive thru at around 1230AM there was 1 car ahead of me. I pulled up to the speaker and sat there for 10 minutes saying hello and no one answered super bad service do not go late night if you expect to get food or anything else for that matter.
… moreGage Gauchat
This will mark the 3rd and final time im coming to this location. I order the same thing every time, a super sonic double cheeseburger. Each time ive been here ive gotten home and theres whatever they wanted to wrap up thrown into a bag. You guys give sonic a bad name. Love your restaurant! Hate you.
… moreShaughn Fisher
You forgot my burger. I HATE to complain but I really needed it tonight and you had everything but my food… please do better like damn.. you have no problem keeping our money..
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