A’Briya Grasker
I usually have great experiences here, but not tonight. I ordered a sonic burger and chili cheese tots. The sonic burger was cold and my tater tots didn’t have chili. Pictures included of what I received. Maybe it’s because I went 45 minutes before close idk but I won’t be back. People work too hard for their money today to waste it on orders that aren’t fresh and incorrect.
… moreebony
Every time that I purchase a blast from this specific location, they fill my cup with all vanilla ice cream and add a small amount of toppings at the top. Very frustrating because it looks nothing like what is shown on line. Not cool sonic!!! This will be my last time 09/29/25 @6:11pm
… moreTara Bowie
The blonde with tattoos who was working today was so very unfriendly. Never smiled or even spoke one word. Second time going with different people working window and both were very unfriendly. Will not be going back.
… moreKristilyn
Since when did Sonic start serving cold cheeseburgers with the cheese un melted and the meat cold? A complete waste of money! Absolutely disgusting do better Sonic!
… moreSara Brown
This Sonic has gone waaaaay downhill. Zero customer service, except for the nice lady that works in the morning. Rarely actually get the sauces that I order. Very disappointing.
… moreBrian Haynes
Ordered in the app. The service was quick, but most importantly $40 of cold food. The tater tots and chicken bites were not fresh. The smash burger tasted like a school lunch burger. Would love my money back, but I’ll just take the L.
… moreSam Prescott
Quick and easy to get my food! Very nice to me! And I enjoyed my meal!
… moreTami Bunker
Fast friendly service. Used the drive through so have no idea how clean the inside was.
… moreAlexis Charleston
On July 27, 2025, around 8 AM, I visited this location and was assisted by an older, heavy-set Hispanic woman working the morning shift. She was rude during the interaction and got my order wrong. I remained polite the entire time. After leaving the parking lot for the second time, I realized my order was still incorrect. I returned and, feeling very frustrated, explained to her that the order was still wrong. Instead of handling the situation professionally, she responded in a very rude manner.
… moreEmma Williams
My gosh. I don’t think I ever get my orders right. Last night I got home, super excited to try the smash burger for it to be these pale thick pieces of meat. Far from anything smash about it. And I asked without cheese on both my orders which I repeated three times and still got cheese. That was without a doubt the last time we go to sonic, ESPECIALLY in Crandall.
(EDIT 1 yr later) We did return and have been generally happy. Today though I want to make sure I mention that Ana/Anna who works there is the sunshine in the rain you didn’t know you needed. What a wonderful person. G-D bless her always. 5 stars to her!
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