Dominique Woods
Every time you order something specific they mess it up, for the first time I called up there and the manager tried to be rude and catty. Saying I was being loud with her sis how I just got discharged from surgery two days ago I don’t even have the energy to be loud? Maybe make sure your employees can do their job before you pop off at your customers. Really sucks that customer service lacks in all facets in a city when the younger generations are expected to act like they have common decent, respect, or couth. If you’re going to be rude and talk over people expect people to meet you at your level of maturity. Goofy behavior.
… morejack merriman
Some of the people are wonderful, but it is the closest to my home and I am so tired of getting drinks made wrong, missing ingredients, and still getting charged for them. I can honestly say, I have NEVER had a bad drink at Pawnee and meridian and West maple. I buy drinks EVERY night, but never again from them. CONSISTENT!!!
… moreSarrah Newton
Ordered French toast sticks. I did not think to ask if they put syrup in the sack. Got home found out that they did not. I was told to drive back to the store for syrup nothing was offered . French toast without syrup is just egg bread no flavor.
… moresaige –
The young lady at the window around 9pm was very polite and pleasant. Had a Beautiful smile and vibe. Made our short stop sweeter ☺️
… moreAshley Clay
Ordered on the mobile app cherry slush with nerds the first one didn’t have nerds and not mixed and then this is 2nd one I got with nerd and my daughter got blue raspberry slush! My whole order was drinks and it’s about 8:30 pm so they were not busy maybe 3 cars here
… moreP. Sullivan
1 Star – Consistently Awful Experience
I’ve given Sonic more than enough chances—four separate visits at two different locations—and each time has been a disaster. Ridiculously long wait times, inaccurate orders, and zero accountability. I’ve had to double-check every item because they rarely get it right, and when they do finally bring the food out, it’s cold or missing something.
I even took the time to file a formal complaint, hoping management or corporate would at least acknowledge the issue, but I’ve received no response at all. Clearly, customer satisfaction isn’t a priority. I’m officially done with Sonic and wouldn’t recommend it to anyone who values their time or money.
… moreAlyssa Jones
Love my local sonic team! They are always fast and friendly!
… moreMikayla Pottorff
Ordered a couple drinks and one of the spicy steak and bacon grilled cheese sandwiches, got home and decided to take the jalapeños off (just wanted the zesty cheese) and found a whole adult cockroach. I called the store and the guy I spoke with offered to remake the order. I declined, haha. Dude said they sprayed 2-3 days ago.
Yes the photos are blurry my camera is broken.
… moreBrian Terzian
As I’m writing this, Maps is showing ‘less busy than usual’. Interesting, because I just waited at least 10 minutes to not even have my order taken. This place has always been slow but this is a new low.
… moreErren Wright
Order a new Blueberry lavender lemonade, it was sour with no Blueberry or lavender. Clear colored. Asked them to remake and was just as bad as the first time. The picture on the app was absolutely not the same color as what we received
… more