

For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Belleville, IL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 6208 W Main Street for the ultimate SONIC experience!
Fast-food burger & fries joint with an old-school feel, including retro drive-in service.
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Order and Reservations
Order: Order online
Related Web Results
BELLEVILLE, IL (W MAIN STREET) – Sonic
Sonic Locations in Belleville, Illinois
Sonic Drive-In – 6208 W Main St, Belleville, IL, 62223 – MapQuest
Reviews
Hi there, not sure if I’ll get a response from this message but it’s worth a try.
Tonight we attempted to go to sonic for the first time in at least five years because we moved to a place that didn’t have one anywhere near us, we’ve recently moved to Belleville, Illinois, and we’re so excited to go to sonic tonight. We ordered our food, my son has celiac disease, so we ordered a burger with no bun, and he was really excited about it, we got all the way home which is about a 15 minute drive or so from the sonic to our house, and there was a bun on it. It even said no bun on the receipt so we didn’t think that we needed to check it. And we should’ve checked it, but we didn’t because I said no bun , and it said no bun on the receipt so I thought they knew what they were doing. I paid $30 for two people to eat, and they got it wrong. And he was not able to eat his dinner obviously. Instead of driving all the way back, I called the store. I requested the manager, and of course, instantly people assume that I’m a “Karen”. no, I’m a customer who’s just trying to feed her son and herself,that got the wrong order, and Was asking for a manager to rectify the situation. Someone got on the phone that sounded quite young, but I have no idea. I requested their name. He said it was Jaylin. He claimed to be the manager. I told him what the problem was, and I said when someone orders a burger with no bun, there’s a reason, and instead of any kind of apology or concern or attempt to rectify the situation, he simply hung up. He literally said no words to me, and hung up the phone When I attempted to call back times, no one ever answered the phone. So now I’m messaging you. I really hope that this is not the way sonic wants to treat their customers. I really hope you guys aren’t OK with this. I would love it if somebody would return a message to me, but I imagine you get many many messages. You probably will never see this and if corporate attitude is the same as this “managers” attitude, then I don’t expect to hear anything back, it’s just really such a shame that this is what Customer Service has come to. That you guys just show your customers that you just don’t care. Not about them, & not about doing a good job for them. I really really hope that’s not the case. I literally just wanted to let him know that the order was wrong and that I would like to come back and get a new order, but now I can’t trust them to even make the order correctly or safely.
After sending the drinks back to be corrected, I asked the young lady to take the shriveled lil tender wrap back and just refund it because I didn’t have a desire to eat one at this point. (Somebody actually took their time to make & attempt to serve that…just mind blowing)! Well, when I asked about the refund for the wrap, she said she didn’t know what I wanted her to do with it & she didn’t know how to refund it and a manager would have to do it.
Finally she came back & said that the manager would refund the order & it would appear back on my card in 3-5 days. Still waiting…
Simply 1 large coke
1 large cherry coke with real cherries
That’s it! Did I say $8.09!!!!!! Im usually regular but hadn’t been there in 2 months due to illness. Issue:
I had to repeat the order 7 times
Took 20 mins to receive order
Tasted horrible like nozzles needed to be cleaned and coke mixture not right. Poor guy in beanie was obviously overwhelmed and doing his best but did I say $8.09 for 2 large cokes(not special)