Dawn Howarth Davis
Extremely disappointed! I used the app, so my order would be ready when I arrived and it said it would be there at 1105. When I arrived and input, the stall number, it showed it was busy so I pushed the red button and told the guy I was there, giving him my order and name. I was told my order was ready and it would be right. It was 1122 before I received my order! The food was cold and shake melted. The car hop was very rude! Needless to say, I will never go back to this sonic!!!
… moreMisti
Great service, good food. 3 family members and myself went during lunch time and it was really fast. Didn’t wait long at all. We ordered the Number 3 combos and a Bacon egg and cheese toaster combo. Foot was hot and delicious. Our server was very polite and had any condiments we needed. The only thing I didn’t like was we ordered 4 combos and only got 2 napkins in our bag. Now everyone knows who messy their burgers can be so the 2 napkin thing was a let down. Didn’t want to hit the call button just for more napkins so we made due but the food was great and luckily we didn’t have a big mess trying to eat n the car while we were there.
… moreDarren Stone
Terrible customer service. Had to go back 3 times to still get my order wrong! They had an attitude, and one girl was laughing. I’ll never come back.
… moreQ Lusk
The smasher meal is great. The food was fresh and the drink was great. Will be back, when going back to Memphis.
… moreChris Stewart
Ordered 2 American hotdogs and they were smothered with condiments to the point they were unbeatable. This is not the first time for less than quality food by any means. Have no time at lunch to complian and they know that and stil expect a tip on top of over charging.
… moreJohn Swain
We visited this location after placing our order online. Upon arrival and check-in, our order was brought out to us in a short period of time. We then requested Bar-B-Q sauce because the app showed out of stock. The car hop was very friendly and quick in returning with the sauce, and then we let her know that our chicken slider was not in the bag, but she would correct it. Not 10 seconds later, a not so pleasant and, in fact, aggressive woman comes to the truck stating, “Are you missing the slider? It’s in the bag on top of the fries, I made that order myself, ” we told her we double-checked and even showed her the bag with no chicken slider. She then says “well you’ll have to wait 4 minutes because we have to cook it” and returned to the building. Less than 2 minutes later , the chicken slider was delivered to the truck. I don’t like the aggressive way she approached the situation or the fact that there was no simple apology or even a thank you was given. The food was good. I just don’t like the way a simple overlook on her behalf was handled.
… moreS. Morris
I placed my order for a chicken sandwich combo asked for it plain and requested BBQ sauce. It did NOT come with my order. I asked the car hopper about it. She ignored me. I pushed the red button for Mrs B to help me, and she explained it was $.25 per packet for extra condiments. NOWHERE on the menu does it say that. She disconnected the call order. Carhoper returned to my car with ketchup. Told me it would be $.25 per packet, asking me for the money. I told her no – and asked where it was on the menu, she couldn’t show me. I pushed the red button again and told them I would contact corporate and there was no concern. So I submitted a survey about poor service. Also there was an employee sitting on the ground of a car stall smoking a cigarette, and not in designated place! Where is the Management? Where is the customer service? The customer service signs the employee checks. So if the customer is not being treated fairly they will go elsewhere! Next time!
… moreKodi Williams
Love the ice but I still can’t find where they sale the bags of ice yet
… moreChaos11B
I came to get my kid and I an ocean water. I have been here for 11 minutes. There are only 2 other cars here and I’m watching everyone sit around instead of easily getting two drinks out the door. I don’t mind waiting but this is absurd.
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