NorthFlaMan
First the positive: The smash burgers taste AMAZING! The negative: Long wait time and deceptive advertising and trade practices. The sign and picture show a burger with cheese for their $6.00 smasher combo. This location charged an additional .75 for cheese. This is wrong! I did not order extra cheese. The sign of their burger shows cheese. On line it states that the smasher comes with cheese. I called the Sonic 800 number and they could not help me. They state that it’s a local matter. I may take this matter further because it’s the principle of this and the deceptive trade practices more than the .75 charge.
… moreJuan Genao Homs
Extremely long wait. I guess you get what pay for with fast food, but if managed properly this place could be a gold mine. Hopefully whomever owns this unit will sell it and allow someone to properly manage it. It’s hard to fault the staff at it seems it’s only one person doing all the work.
… moreWillow Hilliard
Doubled checked with the window cashier to make sure I had my sauces and she reassured me I did then I drive home and no sauce at all. Seriously? I call the store and the manager says I’m in the wrong because I didn’t ask for it at the window and they have to charge me, do mozzarella sticks not come with marinara already? And I would have paid for it obviously if they told me at the window but instead they told me they were in there. Also my cherry limeade didn’t even have cherries or limes in it lmao. Like two orders of mozzarella sticks, a corn dog, tater tots, and a cheeseburger….no mustard packets no ketchup packets like not even napkins????
… moreJessica Bailey
Took 30 minutes to get our food. Then the order was wrong. Lady seemed to have an attitude because no one was getting their reciepts. I paid 36 dollars come on. And not to mention the lady I was with got everything wrong. They need to get more employees. Not acceptable.
… moreDJ Monroe
Almost every time I decide to give this sonic another chance, they never fail to let me down.
I always have to wait 20+ minutes for someone to bring my food out. I watch them serve customers who came and ordered after me.
Ridiculous!
… moreJenna Rox
WARNING THIS PLACE IS SLOW!!! In the drive thru for 29 minutes for a drink. Stupid of me to wait. My bad. I kept giving this location chance after chance from bad food to insane wait times. Won’t be coming back.
… moreAndru Z
You will wait in line for 10 minutes before you get a workers attention… these people either dont care at all, or are so understaffed. I question how the owner runs this franchise (this particular location), cause it’s not good
… moreAndrew Schofield
I ordered on the app and when I got there and got my food, I got the sonic triple burger and don’t he asked for cheese mayonnaise and ketchup on the burger, but got lettuce with it very disappointed in them. and only got t two patties instead of three.
… moreBreanna D
The picture below is supposed to be a Super Sonic burrito. Nothing super at all. Management needs to be checked. Fast food isn’t going to be gourmet and you get what you pay for but this is unacceptable. It’s very hard to give this place the benefit of the doubt. It’s local and we live close by but the food is awful. I don’t think it is a short staffed issue, it’s simply poor management at this location specifically.
… moreCharles Schumacher
Had to wait 26 minutes to get my order and then when we went to eat it the food was cold the edges of the hamburgers were burnt Sonic will not be my go-to place
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