Petra Drury
Well it is a fast food joint. They were quite busy in the drive thru and we opted to go in. It took a while before they had someone available to take our order, but they did peek out frequently to apologize for the wait. The food was as expected, my only negative was they forgot my drink when the brought out the food and I didn’t get any napkins, there were also none available anywhere in the dining room. Again they appeared to be very busy – sounded like lots of door dash orders. Not the worst fast food place I have ever been to, but napkins are pretty much a must have or should be available lol
… morekendyl allen
They had their lobby closed at 5:00 pm on a Wednesday. Sat in the drive through for half an hour before anyone tended to us. Extremely unimpressed with the service and price of food when compared to drive through and seated dining.
… moreDarren Boshane
Pulled up to the drive through ordering screen, waited for 5 minutes for someone to at least acknowledge me. I had assumed the ordering screen was not working, so I backed up and pulled into the next stall over. Finally someone acknowledged me and said they’d be right with me. Waited another 10 minutes. Decided to just pull to the window since I was only ordering a drink, surely they could just put my order in. Employee opens the window, and asks if I have an online order. I said no and asked for the drink, she proceeds to tell me “you’re gonna have to pull around to order” in the snarkiest tone and instantly closes the window. Mind you, this place was dead, no cars but me in the drive through, no reason to be this slow at service. Decided wasn’t worth ordering and left, will not be returning.
… moreray miller
Just ordered in the drive through. We had the most incredible lime slushie ever made known to the human race. I’d give it 100 out of 100. The place was super clean on the outside . The staff members that served us were very friendly and courteous. Hope we have more time next time to step inside as their menu looks incredible
… moreDanielle Slade
Just thought id say being from canada and walking in the store to be ignored. Drive thru was more important. Girl comes from out back looks at me and I guess goes on break. Guy in back didnt even say I be right there.only after I said outloud am I on ignore! Still took another 8 minutes to get served. Never again.
… moremegan davis
The absolute worst wait for fast food in all of NYS. I guess it’s alright food if you’re willing to wait half an hour just to have your order taken whether it’s drive thru or inside every single time we come through. Just sad, DO BETTER.
… moreSteve Smith
Avoid at all costs. The food is whatever but the absolute worst customer service you will ever get anywhere. Minimum of 30mins to order and get your food and it doesn’t matter when you go. It’s like they want you to eat somewhere else. They never have enough people working. Ever! Go anywhere but here. The inside is also permanently closed and they’re out of half the menu at all times. Just a complete mess.
… moreJasper
It’s always fun to try some American fast food, and Sonic didn’t disappoint. The food was excellent and we’ll be back again soon. I’d recommend giving them a try.
… moretony oakes
1.99 DCB no ketchup add onion add mayo. I got it blasted with mayonnaise, mustard and onion. SLOP PURE SLOP. Coming back from Children’s Hospital in Syracuse my daughter could not get out of the car so we decided to stop there on the way home. Lousy idea for sure.
… moreLo Hankey
The staff is very rude; I think on purpose to get a negative reaction out of each customer.
But I’m definitely not a biological male.
I was very polite to all of the staff, even though I was treated in an unsavory way. I’m not a SIR, I’m not a man. Not that there’s anything wrong with being a biological man. I don’t appreciate being addressed as one.
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