Chris X. Moloney
A pretty typical Smoothie King although they seem to close early on some days so I’m not sure their hours reflect their actual hours. I’ve even been here at times when they were supposed to be open and staff just decided to close early. That makes me worry that it’s not well managed. But the quality of the product is generally good and 50% of the time I’ve had pleasant service. There was one occasion where there was a group of us waiting in drive-through and the location was supposed to be open, but it was not, there was a long line on a Sunday for about 10 minutes. Then when the car pulled around, we waited another 5 to 7 minutes because the lights and Order board were both on. Only to realize they had closed early on a Sunday. So after having spent a chunk of our afternoon, waiting in line, I actually got out of the car and told the people behind us that they were closed. This is a pretty bad situation for management. You’ve lost a lot of customers by closing early or not updating your hours.
… moreAngie Wahlig-Hulshoff
The employees aren’t really in any kind of rush to take your order at the drive thru but my smoothie is always made right, tastes pretty
Yummy and they’re always nice. That works for me!
… moreJade Venditte-Page
This was our store for years! Over the last month we’ve had so many issues and bad smoothies. *Edit* SK – your email bounced. Please comment again with the correct email address.
… moreAdam Orr
Jordan helped me get my morning moving and did an amazing job. I come here pretty frequently and it’s always fast and super friendly.
… morestefen millan
I never leave reviews, but have to after tonight’s smoothies. They were by far the worst smoothies I have ever paid for. They had no taste and were mainly ice. My kids weren’t that bad but mine and my wife’s were undrinkable and I doubt there was any protein in it as well which is why we bought them. I’ve gone there multiple times to this location but last couple of times they were icy. Will not go back again to this location.
… moreKayla Steward
93 degrees outside. Tried to order in the drive through, and the lady said she’s only accepting online orders. Another guy walked inside to try and order and walked back out as she wasn’t accepting orders at the counter. I tried ordering online, and it said online ordering is not available at this time.
… morececilia barresi
I often order online on my way to work. App says order will be ready in 10-15 minutes so I time things out pretty accurately to give time for the order to be prepared and to get to work on time. Yesterday I placed an order for 1 smoothie at approximately 3:30. I arrived in the drive through at 3:45. There was no line ant this time and no cars in the customer parking area, so I thought this would be a quick trip. Instead of being greeted in the drive though I was told to “Hold on.” I waited 4 minutes for the attendant to return to ask what I needed. I told her I had ordered online and she told me to pull around.
When i pulled up to the window I could see 3 employees inside talking and laughing. After a minute an employee handed me a straw and told me my order would be up in a second. As I was trying to arrive to work on time I was more anxious about the wait than usual so I had my eye on the blenders which are visible from my car. The talking/laughing continued while no smoothie made its way to the blender.
If I had not already paid for the smoothie I would have left. I’ve had similar experiences at this location in the past, so I’m not sure why I return here. I guess I’m just hopeful because of the convenience of the drive through and app and proximity to my home and work route. The past experiences involved, rather than poor customer service, no service at all, as I would order through the app in the morning and arrive to a closed store. No one had arrived to open. This happened 4 times before I gave up on the place. But, after time, i decided to try again.
After 5 more minutes of waiting my smoothie was handed to me. I was 8 minutes late for work. What bothered me the most was the blatant disregard for my presence or the time stamp on the order. Had it been busy, I would have completely understood. Again, I was the only one there. I had also tipped through the app, which I always do. I don’t expect to be treated specially, just the regular amount of human to human decency. I think I really am fine with this location. Which means I’m probably done with smoothie king as a company because even though I’ve had positive experiences at the other locations I don’t have time to go out of my way for a blended beverage.
… moreAdrienne Costello
I’ve been here twice now and both times the service and smoothies have been great! Marc, the manager, is friendly and helpful. The rest of the team also was working hard to crank orders out quickly without sacrificing quality. My favorite smoothie is the Lemon Ginger Spinach which is packed with a bunch of veggies and fruits..very refreshing! Definitely recommend coming to this location!
… moreRachel Sullivan
This is the most pompous little a-hole I’ve ever met in the service industry. He constantly locks the door during regular business hours and then yells at me for wasting his time and tells me to go sit in my car like a regular person, which by the way, is causing a massive traffic pile up. Oh and today he told me he was the manager, which is false. He’s currently making me wait in the lobby while he makes EVERYONE IN THE CAR LINE a smoothie to punish me for not wanting to waste my gas. Whoever runs this business needs to give this jerk a course on customer service or pay for better staff.
… moreTravis Liebig
I don’t often write reviews but wanted to celebrate the great experience I have had specifically at this location. The manager, Mark, is always super friendly and makes sure things were to my satisfaction. All locations seem good but this location stands out due to Mark’s leadership. Great job!
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