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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading internationa…
Counter-serve chain featuring signature smashed burgers, plus sides & shakes.
Address and Contact Information
Address: 360 N Michigan Ave, Chicago, IL 60601
Phone: (312) 444-0943
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Angel C. Food, hotels & fun
Enjoyed this location. Hubby and I arrived fresh off the train and walked in for a quick bite. Staff were polite, our food was brought to our seat, this location was clean and close to the Michigan Mile.
… moreMr. ARLINGTON
Extremely slow service even when the place wasn’t busy. The wait time was unreasonable, and when the food finally arrived, the burgers were disappointing. The patties were burnt and had very little flavor. Not worth the wait or the money.
… moreHani Kassim
Busy restaurant with good and delicious burgers especially the crispy smash patties. A little pricey for the combo, as you have to buy everything seperate reaching to about 20 bucks for a burger, fries and a drink
… moreJacob H.
Literally had to wait more than 30 minutes for a single standard burger. The money was booked from my credit card three times and generally one of the worst fast food store ever! Also, some parts of burgers laying around the counter for the fresh made food.
… moreJeremy Koci
Incredible burgers and fries, and the staff are very friendly! Their milkshakes aren’t my cup of tea, but the other people I was with enjoyed the shakes they got. Overall a good place for a quick burger here in the city.
… moreForozan
I wish I could give zero stars! Absolutely not worth a penny. Ugh! The food, service, staff, and atmosphere—everything was terrible. It was my first time in Chicago, and I was excited to try their smash burgers after seeing the store.
But from the very beginning, things went downhill. The girl taking my order was incredibly rude and had a horrible attitude. Then she had the nerve to ask for a tip—even before I got any service! Why would I tip for being treated poorly?
I ordered for dine-in, but they handed me my food in a bag like it was takeout. When I told them it wasn’t a to-go order, they just shrugged and said, “Oh, okay.” No apology, nothing. The burger was cold, smelled awful, and the inside was still red and uncooked. Just thinking about it makes my stomach turn.
I still tried to give them the benefit of the doubt, so I went to the counter to grab a fork to at least eat the mushrooms off the burger. That’s when the manager—a big guy with a terrible attitude—yelled at me, saying, “Miss, the napkins are on the table!” I was just like, “Chill out! I’m grabbing a fork!”
That was my experience. Save your money and go somewhere else—it’s definitely not worth it.
… moreBut from the very beginning, things went downhill. The girl taking my order was incredibly rude and had a horrible attitude. Then she had the nerve to ask for a tip—even before I got any service! Why would I tip for being treated poorly?
I ordered for dine-in, but they handed me my food in a bag like it was takeout. When I told them it wasn’t a to-go order, they just shrugged and said, “Oh, okay.” No apology, nothing. The burger was cold, smelled awful, and the inside was still red and uncooked. Just thinking about it makes my stomach turn.
I still tried to give them the benefit of the doubt, so I went to the counter to grab a fork to at least eat the mushrooms off the burger. That’s when the manager—a big guy with a terrible attitude—yelled at me, saying, “Miss, the napkins are on the table!” I was just like, “Chill out! I’m grabbing a fork!”
That was my experience. Save your money and go somewhere else—it’s definitely not worth it.
Zay McCullough
I stopped by here around 1:45pm on New Year’s Day 2025 for my final meal, ending an 8 day vacation in the city. It was pretty busy inside. There was only 1 person at the register and 2 people in the kitchen. They did have another person passing out ordering, both dine in and pick up orders.
I stood in line for a while but eventually just placed an order online at 1:52pm for a double bbq bacon smashburger with smash fries. The estimated ready time was 2:06pm.
The seating was close together which made inside crowded. My order was ready at 2:04pm. The food was fresh and very delicious. The fries gave truffle fries vibes but without the Parmesan. It was very filling for me. I was craving a burger and it my craving was satisfied.
Other than me wishing there was more space between the tables, I have no major complaints. I will add that the burgers and fries were separate. It seems that the lack of combos is a common thing. I paid about $18 for the double burger and fries. I will add the person who was passing out the orders, wasn’t the friendliest. She wasn’t directly rude but there was a little attitude/being curt. That would be an area of improvement. From what i witnessed, the guy at the register was friendly and helpful.
… moreI stood in line for a while but eventually just placed an order online at 1:52pm for a double bbq bacon smashburger with smash fries. The estimated ready time was 2:06pm.
The seating was close together which made inside crowded. My order was ready at 2:04pm. The food was fresh and very delicious. The fries gave truffle fries vibes but without the Parmesan. It was very filling for me. I was craving a burger and it my craving was satisfied.
Other than me wishing there was more space between the tables, I have no major complaints. I will add that the burgers and fries were separate. It seems that the lack of combos is a common thing. I paid about $18 for the double burger and fries. I will add the person who was passing out the orders, wasn’t the friendliest. She wasn’t directly rude but there was a little attitude/being curt. That would be an area of improvement. From what i witnessed, the guy at the register was friendly and helpful.
Alejandra Gonzalez
The food was extremely greasy, literally a pool of oil under the fries and burger. I showed the staff and just changed trays. Didn’t offer to remake it up to the standards of normal food lol… I moved all the food to the other tray and STILL had a lot of oil on it. The food tasted like straight up oil in the end. The floor is nasty. The customer service was good but cooks definitely don’t know how to properly serve food. Oh and the cherry on top was this white hair I found under my fries
… moreTyson Doknjas
Stopped in when we found out the restaurant we were hoping to eat at was closed. This seemed like a warm, safe haven from all of the rain. No lineup, plenty of seating. Service was pretty poor. Seemed like we were inconveniencing them by ordering food. Food was fine. At least it was hot! Don’t think I’ll be going back unless I’m really stuck.
… morekarina k
I enjoy the fast food burgers and fries and shakes here and it’s in a great location and inside a Chicago landmark. Right on Michigan Ave and right by the Chicago River with the beautiful river walk. Ambience is almost everything.
… more