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Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading internationa…
Counter-serve chain featuring signature smashed burgers, plus sides & shakes.
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Smashburger Locations in New York, NY
669 8th Ave. New York, NY 10036. US · (929) 474-6250 · Get Directions View Store Page. dine-in; take out; online ordering; catering; delivery.
Smashburger Locations in New York
Browse all Smashburger locations in New York. Find the nearest Smashburger location to you and start your order today.
The Best Smash Burgers in New York City – Eater NY
Harlem Shake · Lovely’s Old Fashioned · Paper Plate · Petey’s Burger · Chelsea Papaya · Smacking Burger · Hamburger America · 7th Street Burger.
Reviews
Jessica Ibarra
This was a terrible ending to a great day. We arrived at the restaurant at 10:40pm after our musical ended. The restaurant closed at 12:00am so we assumed more than an hour would be acceptable time to eat there. The employees literally stared at us for 15min, my guess was hoping we would leave. One employee walked back and forth to the register then finally stood at the register and stared blankly at us for at least 2 minutes before saying “are you going to order anything?” We ordered our food and waited, while waiting the same employee closed the dining area while people were still upstairs. I asked if dine in had closed and she mumbled at me. When we finally got our food she came and opened the dining area and told us we could eat upstairs, promptly closing the dining area behind us. In the dining area we realized they didn’t give us our French fries, so we had to go back downstairs, around the barricades to get our fries. Upon eating our burgers we realized the avocado that we paid extra for, was missing. The same employee was upstairs for whatever reason, and said that she would bring us the avocado. She never did, we ate our food and gave up on the avocado. We realized later what she was doing. She had taken away the trash cans and left a trash bag in a corner on the floor. I had to touch the trash bag to throw the trash away, and couldn’t wash my hands because they locked the bathroom. Before leaving I asked for a refund of my avocado, another employee challenged due to the food being gone, luckily the employee who was supposed to bring the food admitted she forgot. Upon, leaving we saw other patrons eating their food standing in the lobby, like because the dining area was now “closed.” There was also a pile of swept up trash on the floor.
… moreIndu S
Delicious burgers man.
We got the crispy chicken variation for the spicy jalapeño and black bean for the truffle mushroom, both were delicious. Chicken was crispy, burgers were saucy and juicy, with enough melted cheese and condiments. 5 stars.
4 stars for the service since we did have to wait for 15 mins. But alls good!
… moreWe got the crispy chicken variation for the spicy jalapeño and black bean for the truffle mushroom, both were delicious. Chicken was crispy, burgers were saucy and juicy, with enough melted cheese and condiments. 5 stars.
4 stars for the service since we did have to wait for 15 mins. But alls good!
Evelyn Li
Edit: Contacted the corporate using the email they provided here, then followed up 3 more times and NOTHING so far. No wonder why the restaurant staff didn’t care, the terrible service is coming from above.
The chili is a total scam. It looked like someone’s leftover when served – the first picture is exactly how it was when we opened the lid. And when we asked, they explained “it’s supposed to be a spoonful”. Ok fine, then maybe don’t charge $5 for that tiny spoon? Also it tasted disgustingly salty with no other flavors.
Service is like how a lot of people described here, it took them a while to come to the counter and take order.
… moreThe chili is a total scam. It looked like someone’s leftover when served – the first picture is exactly how it was when we opened the lid. And when we asked, they explained “it’s supposed to be a spoonful”. Ok fine, then maybe don’t charge $5 for that tiny spoon? Also it tasted disgustingly salty with no other flavors.
Service is like how a lot of people described here, it took them a while to come to the counter and take order.
Fang
Worst experience ever. The front counter staff looked super annoyed and clearly didn’t want to be there. After I ordered, only one person was working on the food inside. It’s a fast-food restaurant — yet I waited over 30 minutes for my order! When it finally came, the bun was cold and the patty was burnt.
I asked them to redo it — they gave me another one and it was still burnt. When I pointed it out, they just said, “That’s just how it comes from the grill.”
I suggest the owner come visit sometime and see how your workers are doing in your restaurant. Never coming back.
… moreI asked them to redo it — they gave me another one and it was still burnt. When I pointed it out, they just said, “That’s just how it comes from the grill.”
I suggest the owner come visit sometime and see how your workers are doing in your restaurant. Never coming back.
DumbeKing
I ordered through Uber Eats.
Since I didn’t eat in, the burger was cold and the patty wasn’t anything special.
The sweet potato fries were soggy and not as tasty as I’d hoped.
I’ll try it again next time in store .
T.M.I They’re currently running a buy one get one free cheeseburger promotion In Uber Eats app
… moreSince I didn’t eat in, the burger was cold and the patty wasn’t anything special.
The sweet potato fries were soggy and not as tasty as I’d hoped.
I’ll try it again next time in store .
T.M.I They’re currently running a buy one get one free cheeseburger promotion In Uber Eats app
val g
I had high expectations after reading many good reviews, but unfortunately this was a big disappointment. Both the veggie burger and the chicken “smashburger” were not enjoyable at all, in fact, they were barely edible. We had to wait a long time just to place our order, and when the food finally arrived, the fries were also poor. If I had to identify the burger at all, it was just a regular burger, certainly not a smashburger. Very disappointing, and I would not eat here again.
… moreJoe Stark
The burgers and sides were delicious, definitely one of the better fast-casual spots. Unfortunately, the staff seemed unorganized and not very welcoming, which took away from the overall experience. Hopefully, the service improves, because the food is worth coming back for.
… moreJen Hubbell
Super great experience. The staff here was on point. Kind and quick! And everything was very clean! And the food was of course awesome because it’s Smashburger. A girl named Chavely took our order like a pro and was Don’t worry doing her job so well it made me want to write this review!!
… moreChisolm Kidz
Dined in for a late lunch. We had smashburgers, fries and tots. Everything was served hot and fresh to us in the upstairs dining area, The burgers were tasty and filling. The smash fries and tots were good and hot.
A lot of open tables, but we had to look for one that was clean. Bathroom was clean with the code listed on the receipt. We were there close to an hour and never saw the tables wiped down. Definitely an area for improvement. As they come upstairs to deliver the food, the employee should take a moment to wipe all of the tables down.
… moreA lot of open tables, but we had to look for one that was clean. Bathroom was clean with the code listed on the receipt. We were there close to an hour and never saw the tables wiped down. Definitely an area for improvement. As they come upstairs to deliver the food, the employee should take a moment to wipe all of the tables down.
Troy Gordon
Four of us came in ravenous after a Broadway play at 10pm (they close at 11) but weren’t allowed to sit inside. Another group of five left at the same time for the same reason. Disappointing, because I love this place. Meanwhile, Shake Shack is packed, killing it with a nice atmosphere and friendly staff — maybe that’s part of the reason the inferior product ends up more successful?
… more