Smashburger

  4.1 – 826 reviews   • Hamburger restaurant

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Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading internationa…

Counter-serve chain featuring signature smashed burgers, plus sides & shakes.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Smashburger 02703

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Order: Order online

smashburger.com

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250 Washington St. Attleboro, MA 02703. US · (508) 639-9046 · Get Directions View Store Page. dine-in; take out; online ordering; catering; delivery. Find …

Reviews

Fair NBalanced
9/29 UPDATE: heard from management and worked it out. I want my burger to be smashin’ so hopefully they’ll stop burning their meats. The flavor is there, so will give them another try at some point.

9/27 Do NOT get their brisket burger, brisket pieces are burnt to a black unappetizing crisp, like overscorched bacon, no taste whatsoever.. the burger meat was fine but in my next truffle burger it was totally burnt on the bottom surface and not pleasant to eat at all.. the truffle flavor was nice but this place has to get there burgers together before I come back here. Do not recommend.
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Stefanie Dean
Our first experience and it was a great one! Little pricey, but about the same as Five Guys but money better spent. I love the rosemary seasoned fries… Very unique touch! I also enjoyed the crispy Brussel sprouts so much I got an extra order to go! The burgers were tasty as well. Loaded with jalapeños! Great first experience and definitely will return. Wish they had more locations. This one is 45 minutes from home so sadly it won’t be a regular place.
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Jennifer Weaver
What a great spot! We walked in, were immediately greeted by the staff. The place was extremely clean and the overall atmosphere is friendly and welcoming. The food was absolutely delicious. We tried the truffle mushroom burger, cheesey sweet potato waffle fries, and a bacon BBQ burger. Oh and a shake. The fries were amazing and probably a new addiction for me. The burgers were fantastic and perfectly cooked. The peanut butter shake was amazing and will also bring us back. We will be new repeat customers for sure. What a great team this location has!
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John Harper
Parking is a little crowded due to multiple businesses sharing the same lot, but I was able to quickly find a parking space. It was not busy in the restaurant during the time I arrived (weekday 3PM). There were two diners and no line. Lauren was ready to take our order, greeted us, and provided top notch customer service. The food was not bad. My burger was a little salty, but it was nice to get a seasoned burger compared to most other places that don’t use seasoning. I want to go back and try the other stuff I saw on the menu.
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Nathan Burch
I had a craving for a hamburger in fries and stumbled across this place.
The burger was like an actual home made burger, nothing fast food about it, although the food did come out of the kitchen to my table within 5 minutes of me sitting down.

The French fries were perfect, skinny little shoestring fries cooked to perfection in beef tallow.

I could not believe how good of service I got from the employees. Every employee in the place was clearly taking their jobs as seriously as if the restaurant were their own.
To me, that is very rare and nice to see as a paying customer.
I would definitely go back next time I am craving a burger.
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Stack Bundles
Terrible experience Friday night as I wanted smash burger. Upon entry the place was dead so I’m thinking the food should be made right and fast. Wrong. The cashier comes out with no uniform and a dirty hoodie with stains on it which should have been the first red flag. But I order anyways and he tells me there’s no bacon and no shakes on a Friday night at 6pm. Ridiculous. After I order and wait for my food I notice a funky smell coming from the table/floor around where I was sitting which should have been my other red flag to not eat at this dirty and empty establishment. But the final straw was when my food came out and the fries had a long black piece of hair in it. I immediately asked for a refund cus I no longer wanted anything that was in that bag. Mind u the cook didn’t have long hair only the cashier so I think he put it in there purposely. Then when I ask for a refund he says he has to call his manager first. After waitin another 10 mins for my refund he comes back with just 4$ refund for the fries when I spent 20$ on this whole meal that was just ruined and I only could get a refund if I write down my name and phone. Still no contact from management to apologize or make it right. I’ll never go back and hope u don’t either. I don’t know how this place stays open.
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Raymond Perron
Always went past this place and always wanted to give it a shot. One night made a trip and ordered on the app and after waiting for about 30 minutes I got the food. Ended up getting two meals, all American smash and a double American smash with fries and drinks and a milkshake. After getting home overall the food was simply not worth it. Very expensive for what you get and the food itself is just alright. The milkshake was fine but honestly just go to five guys if you’re craving burgers and shakes.
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michelle skeldon
My family had the pleasure of meeting DeeDee when we went into this Smashburger location today for lunch. What a breath of fresh air to encounter someone in customer service who is personable, accommodating, kind, and good at her job. She was so friendly and made sure my family of 5 had everything we needed. What a great employee. The food was delicious but it was specifically this one employee that made our experience special and guaranteed we will be back. Go DeeDee!
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Alek Burkett
Genuinely one of the worst staffs I’ve ever experienced.

To immerse whoever is reading this in the setting:
We walk in and the place is curiously sticky in various spots, which should’ve been the first clue for us not to dine here, but we did anyway. The place is NOT busy. The staff is blasting vulgar music, which wouldn’t be a problem if the songs were good or enjoyable to listen to. So not only was it inappropriate for the families trying to eat with their children, it was objectively bad music taste.
Now, as we approach the register waiting to place our order, we notice two customers in front of us. Keep them in mind for later.
We place our order at 6:55PM. The man taking our order kept interrupting my girlfriend whenever she was trying to order, and then, finally, when it was my turn to order, he rudely stuck his finger in my face and said “yall gotta wait.” So we waited for about 5 minutes, which is fine, not really complaining about that. When he came back, he took our order with an attitude. Two burgers, two sides, and two drinks came up to about 40 dollars, which I understand is normal in today’s economy, but DEFINITELY not worth it. Please save your money and go elsewhere.
We sit down, bench is still slightly sticky and damp. We wait, and wait, and wait for our food. We end up getting our burgers and tots at about 7:30. This fast food run turned into a full sit down dinner! The staff member that took our order also delivered our food to our table. He brings the wrong food. When my girlfriend told him it was wrong, he told her “no it’s not”. Thankfully I kept the receipt, and showed him our order. It was, in fact, the wrong food. He takes his sweet time correcting his mistake. Keep in mind, the place is not very busy. Another staff member approached us, I’m sure with good intentions. He started apologizing for the one who took our order’s behavior. He personally went out to grab our sides and everything which was nice. However, when he returned, he started talking very negatively about the one who took our order. I won’t go into details here but that conversation should’ve been between him and a manager, not a customer. Once we actually look at our food, we get quite uncomfortable, growing a distrust for the people handling our food. The distrust turned into disgust, and we start to leave. The two customers we noticed earlier in line, were still waiting for their food by the time we were on our way out. We went to chik fil a instead and got a cheaper meal with staff that seems to actually care about their jobs.

In conclusion, food was abnormally greasy, atmosphere was pretty gross, and the staff seemed like they would rather do anything but do their minimum effort job. Don’t go here, please.
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Kenneth Barnett
Danielle was the Best! We have never been to a Smashbuger, it’s raining and just terrible outside. We wanted something good and Danielle not only walked us through the whole menu she even made some really great suggestions that we really enjoyed. Thank you so much for your wonderful spirit and energy Danielle. Everything was great!
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