Dielyn Stephen
Dry overcooked fries, pan seared shrimp was labeled as “grilled shrimp” on menu, steak was tender but bland and under salted. Meal was $70 in total (18% service fee) but was far from worth the price. As you can see portion sizes for shrimp and asparagus are high way robbery. They also undercooked asparagus and left bottom of stalks on which are hard and stringy. Chefs need to be reprimanded for poor cooking quality
… moreDaniel Harbatkin
Arrived to Shula’s after a failed attempt at Chili’s down the way. Nice welcoming sign to seat yourself. Had a bit of a tiff being allowed to sit in proximity of the Football game on the TV. Was told the AC was being worked on and a section (where other people were sitting) was closed. Once I suggested my own table against the wall, I was permitted to sit there and have a peek-a-boo view of the TV. Ordered French Onion soup which was terrible and in a small bowl and the Cobb salad that was equally unsatisfying. Tiny portion, terrible bottled dressings, dry overcooked chicken, withered lettuce and sloppy/mushy shredded cheese. The croutons were the only bright spot. There is this weird “bar section” that has a wall and small tvs that is setup where your nose it up against the wall…the 18% service charge that goes somewhere is also a nice icing on the cake middle finger on the way out…
… moreChuck Watson
Food was fine. Nothing special. We went for lunch on a layover. I noticed an 18% service charge on the bill and questioned our server about this. He said this was an airport service fee and was not a “tip” or paid out to service staff, so I added another 20%. I decided to google this after and it turns out the 18% service fee is a gratuity. Wish I would have checked this out BEFORE paying. This was approximately 2pm on 1/20/26. Server was the bartender.
… moreCathy
The worst food I have eaten in a long time. We chose it due to a long layover and it was early morning. Our breakfast was nasty! The bacon was stale! How can you mess up bacon? Potatoes were cold and dry and the eggs are bland. Waitress seems not to know the meaning of service and preferred to hang out at the bar. She didn’t introduce herself. Would not recommend this place to my worse enemy. It was too expensive to be this bad. Stay away
… morepaul fields
Miami has issues. This is the third restaurant I have been to since we arrived in Miami for the service has been absolutely horrendous and the food has been horrendous.
Shulas was no different. Food was cold and mediocre and the staff was non-existent and obviously had no idea what they were doing or they just didn’t care. Then when they bring the bill they automatically added an 18% service charge that went to the staff and then wanted me to also add a tip on top of that I don’t think so.
I would steer clear of this restaurant when you’re in Miami airport $160 for four people to have breakfast is absolutely ridiculous
… moreScott Hendrix
Pretty good overall. The service was good and my fried shrimp was tasty. Everything was expensive, but airports… am I right? The interface for ordering beer is wonky. I accidentally ordered a shot of tequila on the side, but hey, what was I supposed to do, not drink it?
… moreShawna Bailes
Ate here 10/3/2025 in the evening about 8-830. The main reason I didn’t give one star reviews across the board was because of the woman server who was busting her rear to take care of everyone in the restaurant. She was paying attention to every table and staying on top of everyone very well considering the only other help was a bartender and a man who appeared to be a manager. The manager was worthless from what we experienced and saw. And the method of ordering online is great and dandy until you have a problem or three. The woman server fixed one problem for us- a dirty glass that my husband got with his energy drink he ordered. The manager brought out the wrong sandwich for my husband, and none of the sauces we requested with our order, and even gave me grief about asking for another ramekin of salad dressing when I had ordered extra to begin with, but we were charged for extra bbq sauce for my husband’s incorrect sandwich that didn’t have any sauce on it when it should have. We waited a bit to try to get his attention to adjust our bill to correct these mistakes, but he was no where to be found. We paid the full bill despite the errors, and I tipped the server extra in cash because she earned it in my eyes. Oh, and the bartender was very rude with a handful of people, telling them that an area of the restaurant was closed and they couldn’t sit there, when it would have been easy enough to block off the area with chairs and a hand written sign rather than be rude- those folks left the restaurant instead of waiting for a table to become available… understandably. I won’t eat here again when we are passing through Miami next. Too many other options in the airport to be overcharged for lackluster service and incorrect food. I just hope the servers are actually getting the 18% service charge that they automatically tack onto the bill without giving you an option to adjust it.
… moreMrsNikoleMD
Not the best Airport food I ever had. The salad was slapped together and the steak on it was so rough and tough I had to hack it to death to slice it with the dull butter knife they gave me. Husband ordered drinks that took forever to come. 18% service charge was a bit much. $110 for a steak salad, 2 orders of chicken wings and 2 Long Island Ice Teas.
… moreChristina Bell
zero stars would be my rating if it were an option. we just left after getting our order which was incorrect to begin with and cut in half on two plates (we were not sharing this meal and didn’t request this). after getting some push back from the waitress and sending it back because it wasn’t the correct burger, the same two halves of a burger was placed in front of us again but with the addition of raw jalapeños. not only was the order still wrong, but we got the same food back instead of having the order redone entirely. pretty sure that’s a health code violation but what do I know. the waitress offered to add lettuce and tomato to what we had, but that’s still not an acceptable offer when that wasn’t remotely close to the burger description on the menu and for the price of 27ish bucks. I understand this is an airport location but it was an all around disappointing and frustrating experience.
… moreBob Moon
Great place for lunch while waiting for flights. Service is quick and easy with QR menus with the ability to pay the same way so you don’t have to wait for a server. Food is always hot and fast too!
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