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For over 84 years, we have been providing people with delicious do-nuts and kolaches. We continue that tradition today with over 300 locations throughout Texas, Louisiana, Arkansas, Colorado, Oklahoma, Mississippi, Alabama, Florida and Tennessee. We are always serving up fresh do-nuts, warm kolaches, freshly brewed coffee, ice cold milk and many other delicious breakfast favorites. Come visit your local Shipley Do-Nuts and Make Life Delicious™
Chain with a variety of yeast, cake & filled donuts, plus kolaches, espresso drinks & smoothies.
Address and Contact Information
Address: 11881 Bandera Rd, Helotes, TX 78023
Phone: (210) 695-6472
Website: https://shipleydonuts.com/locations/11881-bandera-rd
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Shipley Do-Nuts Helotes | Fresh Donuts & Kolaches
Happiness is right around the corner! Order Now. 11881 bandera rd helotes, TX 78023 … We bet you can’t eat just one. 12 pieces per order. Classic Glazed …
Best Donuts in Helotes, TX | Shipley Do-Nuts on Bandera Rd
Discover the best donuts in Helotes, Texas at Shipley Do-Nuts, located at 11881 Bandera Rd. Indulge in our delicious selection available for pickup.
Shipley Do-Nuts, 11881 Bandera Rd, Helotes, TX 78023, US
Get more information for Shipley Do-Nuts in Helotes, TX. See reviews, map, get the address, and find directions.
Reviews
Chelsea Collazo
I’m not sure the name of the woman who always helps me at the counter but she is absolutely fantastic! Literally pleasant enough that I whipped out my phone and I’m writing a review at the counter while she gets my items. I’m a Houston native so I love Shipleys and this is my little slice of home right across the street from me!
… moreJessica Rios
Donuts were good – customer service was subpar…I wasn’t greeted with anything except “I can help you here”. I walked up because I wasn’t about to continue this way and I said “How are you today” – crickets…said it again “How are you today” and finally got an answer. A welcoming atmosphere definitely goes a long way, unfortunately it wasn’t to be found here.
… moreAaron and Hoku Brewer
Will NEVER return! I was greeted by some Karen employe telling me no dogs allowed. No hello or good morning. Most pet unfriendly business put a sign up rather than harassing them to the point of embarrassment when they walk through the door. Next time I’ll go to Dunkin’ up the street.
… moreElizabeth Habecost
Watered down coffee for $3.00. Skip their coffee. Ordered 3 items, received 2, check your order carefully.
… moreLynda Segovia-Thorn
UPDATE: Nov. 6, 2024- NO ONE ever contacted me. Says a lot about how they view their customers. Unbelievable!
UPDATE: Aug 20, 2024, no one has contacted me after I filled out the contact form that mgt asked me to fill out. I guess I’ll never hear back from them and my complaint doesn’t really matter to anyone but me!
UPDATE: Aug. 12, 2024, still no contact from Shipley’s Mgt.
UPDATE: Aug 6, 2024. I filled out the contact info as asked, still have NOT heard back from Shipley’s Mgt.
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I debated contacting you, but decided to go ahead and do it. I had a couple of not so great experiences at your shop recently.
First, I was visiting family in San Antonio and decided to get donuts for them. I had never been to this Shipley’s before, as I live out of state. I used the app Too Good To Go and was scheduled to pick up between 1pm-2pm on 06/29/24. I arrived to the shop at 1:53pm. The doors were locked. I looked inside and there was a guy standing in the middle of the floor mopping, he looked up & yelled out “We’re closed!” then looked back down and continued mopping the floor. I was so upset! How was the store closed at 1:53 when I had until 2pm to pick up my order?! I got right in my car and contacted Too Good To Go, and they refunded me.
The next day I tried again. I once again used the Too Good To Go app, and had the same pick up time between 1pm-2pm. I got there earlier this time. I arrived at 1:20pm, and wouldn’t you know the same guy was there and he was mopping the floor! There was no “Wet Floor” sign out, but he did tell me to be careful because the floor was wet. He stopped mopping and went behind the counter and asked what I wanted. I told him I had the app and was there to pick up my order. Then he started getting donuts and putting them into a bag WITHOUT even washing his hands! He had just been mopping the floor and he didn’t wash his hands or put on any gloves before getting my donuts. So gross! Just then, a male customer walked in – the employee didn’t tell him to be careful on the wet floor and the guy could’ve very easily have slipped and fallen down.
Why was the floor being mopped so early? I understand it’s summer and the young man probably wants to get out of there quickly, but he needs to wait until 2pm or at least put out a “wet floor” sign.
Why didn’t the employee wash his hands before getting the donuts?
I just thought you needed to know about these events. It didn’t leave me with a very good impression of your shop or Shipley’s.
… moreUPDATE: Aug 20, 2024, no one has contacted me after I filled out the contact form that mgt asked me to fill out. I guess I’ll never hear back from them and my complaint doesn’t really matter to anyone but me!
UPDATE: Aug. 12, 2024, still no contact from Shipley’s Mgt.
UPDATE: Aug 6, 2024. I filled out the contact info as asked, still have NOT heard back from Shipley’s Mgt.
—————————————————————-
I debated contacting you, but decided to go ahead and do it. I had a couple of not so great experiences at your shop recently.
First, I was visiting family in San Antonio and decided to get donuts for them. I had never been to this Shipley’s before, as I live out of state. I used the app Too Good To Go and was scheduled to pick up between 1pm-2pm on 06/29/24. I arrived to the shop at 1:53pm. The doors were locked. I looked inside and there was a guy standing in the middle of the floor mopping, he looked up & yelled out “We’re closed!” then looked back down and continued mopping the floor. I was so upset! How was the store closed at 1:53 when I had until 2pm to pick up my order?! I got right in my car and contacted Too Good To Go, and they refunded me.
The next day I tried again. I once again used the Too Good To Go app, and had the same pick up time between 1pm-2pm. I got there earlier this time. I arrived at 1:20pm, and wouldn’t you know the same guy was there and he was mopping the floor! There was no “Wet Floor” sign out, but he did tell me to be careful because the floor was wet. He stopped mopping and went behind the counter and asked what I wanted. I told him I had the app and was there to pick up my order. Then he started getting donuts and putting them into a bag WITHOUT even washing his hands! He had just been mopping the floor and he didn’t wash his hands or put on any gloves before getting my donuts. So gross! Just then, a male customer walked in – the employee didn’t tell him to be careful on the wet floor and the guy could’ve very easily have slipped and fallen down.
Why was the floor being mopped so early? I understand it’s summer and the young man probably wants to get out of there quickly, but he needs to wait until 2pm or at least put out a “wet floor” sign.
Why didn’t the employee wash his hands before getting the donuts?
I just thought you needed to know about these events. It didn’t leave me with a very good impression of your shop or Shipley’s.
MEREDITH MOORE
I drive 20 minutes to this specific location once a week because it always has FRESH donuts. Unlike other donut shops, no matter the time of day, they always have a great selection. Customer service is also always so amazing. Annalysa is super sweet and knowledgeable! Will continue to make the drive.
… moreVicky Stevens
Went into Shipley’s and ordered 8 doughnuts, one cinnamon roll, and they couldn’t even put it in a box, they shoved them all into little bags and I asked them for a box and they told me they couldn’t give me 1 which was stupid because I just watched the guy at the window give a guy a box with 2 donuts.In it , I won’t go back in there again
… moreDiana Frieda
I love donuts amazing amazing glazed donut , and this place has a drive thru a plus. Customer service was very friendly makes your day so much better when you have great customer service.
… moreMelinda Bucknam
Donuts looked great and the guy working there was very friendly!
… moreMatthew Schwartz
If you aren’t going to carry egg kolaches, then why do you keep them on the menu?
… more