Locally owned Szechuan style cuisine & sushi bar. We make your dish from scratch with freshest ingredients we can find. Also try our own house beer~Lychee Pale Ale, brewed by local brewery Hairless Hare in Vandalia. Vegan, vegetarian, paleo, gluten-free dishes are offered here since we make entrees from scratch! Ask your server for recommendations!
Contemporary restaurant serving Chinese fare & sushi, plus unique cocktails & craft beer
Hours
| Monday | 11 AM–10 PM |
| Tuesday | 11 AM–10 PM |
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–10:30 PM |
| Saturday | 12–10:30 PM |
| Sunday | 12–9 PM |
Address and Contact Information
Address: 7580 Poe Ave, Dayton, OH 45414
Phone: (937) 898-3860
Website: http://www.shensdayton.net/
Menu Photos
Photo Gallery
Related Web Results
Shen’s Szechuan and Sushi: Home
SHEN’S SZECHUAN & SUSHI | Toast
Shen’s Szechuan & Sushi | Vandalia OH – Facebook
Reviews
We made a 6:00 PM reservation three weeks in advance, yet when we arrived we were told there were no tables available. There was no apology, no explanation, and no attempt to honor the reservation. A reservation that cannot be honored is meaningless.
From start to finish, we were at the restaurant over three hours. Yes, it was Christmas Eve, and being busy is expected, but this restaurant was not prepared in the slightest, which is entirely a management failure.
After finally being seated, we waited over two hours for our food. During that time, staff repeatedly prioritized to-go orders while customers dining inside were left waiting with no updates or communication. The frustration throughout the restaurant was obvious. The table behind us, who arrived before we did, never received their food and eventually left after paying only for appetizers. One guest even said out loud that he deserved compensation for how bad the service was, and he wasn’t wrong.
Two members of our group received food that was inconsistently temperatured, with parts of their meals being cold while other parts were warm, which further highlighted the lack of coordination and quality control in the kitchen.
One of our appetizers never arrived, and no one acknowledged it or attempted to fix the issue.
Throughout the night, we also witnessed multiple customers walking up to the bar to ask for refills or drinks themselves because there was no one available to assist them. That should never be happening in a sit-down restaurant and again points to a complete lack of staffing oversight and management presence.
I want to be very clear that this was not the fault of the servers or bussers. I genuinely felt awful for them. They were working nonstop in a chaotic and unsupported environment. Our server did her best and handled herself well given the circumstances she was forced to deal with. The failure was clearly with management, not staff.
There was no one at the host stand, while over 20 people were crowded in the entry area just trying to speak to someone. No organization, no communication, and no visible leadership anywhere in the restaurant.
The most alarming part of the night was the food safety issue. I was served warm sushi. When I raised concern, the owner argued with us, stating that this was “the temperature it usually is.” That statement alone is deeply concerning. Raw sushi should never be warm.
They remade it and boxed it to-go. After leaving the restaurant and driving less than 10 minutes home, I checked the sushi with a thermometer. The temperature read between 74–77°F. That is well within the danger zone for raw fish and confirms this was not a one-time mistake but a systemic food handling issue. Serving raw fish at that temperature is unsafe.
Instead of taking accountability, management was defensive and dismissive. There was no concern for customer safety, no acknowledgment of the excessive delays, and no effort to make the situation right.
Being busy does not excuse ignoring reservations, excessive food delays, missing items, prioritizing takeout over dine-in guests, leaving the host stand unattended, customers having to seek out their own drinks, arguing with customers, or serving unsafe food.
This restaurant has a serious management problem. The staff deserves better support, and customers deserve far better treatment. Until major operational and leadership changes are made, I cannot recommend dining here and will not be returning.
If you struggle to open heavy doors, like me, the entrance here is a bit difficult. Though they have a nice ramp to the entrance if you’re using a wheelchair or walker.