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Shake Shack serves elevated versions of American classics using only the best ingredients. It’s known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine, and more. With its high-quality food at a great value, warm hospitality, and a commitment to crafting uplifting experiences, Shake Shack quickly became a cult-brand with widespread appeal. Shake Shack’s purpose is to Stand for Something Good®, from its premium ingredients and employee development, to its inspiring designs and deep community investment. Since the original Shack opened in 2004 in NYC’s Madison Square Park, the company has expanded to more than 350 locations in 32 U.S.
Hip, counter-serve chain for gourmet takes on fast-food classics like burgers & frozen custard.
Hours
| Sunday | 10:30 AM–10 PM |
| Monday | 10:30 AM–10 PM |
| Tuesday | 10:30 AM–10 PM |
| Wednesday | 10:30 AM–10 PM |
| Thursday | 10:30 AM–10 PM |
| Friday | 10:30 AM–10 PM |
| Saturday | 10:30 AM–10 PM |
Address and Contact Information
Address: 1849 Post Rd E, Westport, CT 06880
Phone: (203) 682-6570
Website: https://www.shakeshack.com/location/westport-ct?utm_source=google&utm_medium=listing
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Christopher Dobransky
Shake Shack
Korean flavors meet Shake Shack classics
Tried the Korean-inspired lineup at Shake Shack and it absolutely delivers. The K-Stack BBQ Burger brings the perfect combo of smoky, sweet, and savory with that bold Korean BBQ flavor layered over a juicy Shack burger. And the K-Stack Chicken Bites? Crispy, saucy, and dangerously snackable.
Sweet heat, big flavor, and another solid stop for a quick bite.
#ShakeShack #KoreanBBQ #BurgerTime #ChickenBites #foodexplorertribe
… moreKorean flavors meet Shake Shack classics
Tried the Korean-inspired lineup at Shake Shack and it absolutely delivers. The K-Stack BBQ Burger brings the perfect combo of smoky, sweet, and savory with that bold Korean BBQ flavor layered over a juicy Shack burger. And the K-Stack Chicken Bites? Crispy, saucy, and dangerously snackable.
Sweet heat, big flavor, and another solid stop for a quick bite.
#ShakeShack #KoreanBBQ #BurgerTime #ChickenBites #foodexplorertribe
Shauna Toretto
What An experience let me tell you! Michelle was all of the atmosphere and entertainment we needed. What an absolute Gem of an employee she is. Made our whole experience. She was chatting it up with every customer, playing with the kids, cleaning house, crackin jokes. What an absolute asset to the company. It was like coming into mommas house and she was there to take care of you! If we weren’t just passing through we’d be beasties. Absolute must stop!
Food was delicious and super fresh as always! Thanks Michelle! ❤️
… moreFood was delicious and super fresh as always! Thanks Michelle! ❤️
Mitchel
Placed a DoorDash order. I ordered three items. Got the delivery in a sealed bag. One distinct item was missing. How hard is it to read items on your end in the store from a DoorDash order and make sure to verify each item your customer ordered is actually in the delivery bag? Also…. if I order a 10 piece chicken nuggets…. why don’t I get the ability to receive two sauces? Or… if I’m willing to even pay for a second sauce… why do you not have a section on your DoorDash menu where a customer can add additional sauces to their order for a fee? These are both common sense issues. Do better.
… moreMarsha Lee
I was not greeted when I walked in, however I was being stared at me while I stood by the register, even then I was not acknowledged. I then figured out that I could order at the kiosk which was not what I wanted to do.
There was a delivery driver waiting ahead of me which wasn’t even acknowledged, he has to stand there for a while waving his phone.
At the same time, a few Caucasian patrons came in after which were all greeted on entry and had someone take their order immediately with a smile. That is when I started to feel the unwelcoming silence.
Waited about 12 minutes for 4 orders of chicken bites.
The dining room was clean to the eye and there was ample seating do those who dined in.
The nuggets were very breaded with minimal chicken. While eating the nuggets warm, we could taste the oiliness from all that soaked up in the breading. Once it cooled down, the breading starts to fall off the little piece of chicken.
The most interaction I had with the staff was when the very nice gentleman shouted my name when my order was ready.
… moreThere was a delivery driver waiting ahead of me which wasn’t even acknowledged, he has to stand there for a while waving his phone.
At the same time, a few Caucasian patrons came in after which were all greeted on entry and had someone take their order immediately with a smile. That is when I started to feel the unwelcoming silence.
Waited about 12 minutes for 4 orders of chicken bites.
The dining room was clean to the eye and there was ample seating do those who dined in.
The nuggets were very breaded with minimal chicken. While eating the nuggets warm, we could taste the oiliness from all that soaked up in the breading. Once it cooled down, the breading starts to fall off the little piece of chicken.
The most interaction I had with the staff was when the very nice gentleman shouted my name when my order was ready.
Pavas Jaiswal
I gave 1 star bad review only because of such small minion size small burgers. Shake shack literally rips off general public serving small burgers for the price between $9-14…double the price, half the quantity. Has anyone else realized it? Usually, you’ll find their locations in high end areas where restaurants like these ring millions underserving the society!
… moreCenk Gürdoğan
Great hamburger & fries!!! Home made taste.
Bacon was perfect as it should be. Both chicken and meat were prepared professionally. And in 2024 it’s great, to have these hamburgers all over Europe. Thanks guys…
… moreBacon was perfect as it should be. Both chicken and meat were prepared professionally. And in 2024 it’s great, to have these hamburgers all over Europe. Thanks guys…
DG
I would give this location zero stars if I could. The staff here is completely disorganized and incredibly unhelpful when it comes to delivery and pickup orders.
I witnessed an issue with an order where the staff was not only unhelpful but actively rude and refused to find a simple solution. Their attitude was basically ‘not my problem.’ It seems like they have a major issue with their online ordering system and instead of fixing it, they just shrug their shoulders and let their customers down.
Don’t bother ordering from this location, especially for delivery. They clearly don’t care about their customers at all. I will not be returning.
… moreI witnessed an issue with an order where the staff was not only unhelpful but actively rude and refused to find a simple solution. Their attitude was basically ‘not my problem.’ It seems like they have a major issue with their online ordering system and instead of fixing it, they just shrug their shoulders and let their customers down.
Don’t bother ordering from this location, especially for delivery. They clearly don’t care about their customers at all. I will not be returning.
Parker R
Burgers are always consistent here! Smokeshacks are my go-to. Service is extremely friendly. Only negative (arguably outside of Shake Shack’s control) is families somehow think the eating area doubles as a playroom for children.
… moreOrlando Smith
I’m a fan of shake shake for sure. However, this location in particular isn’t that great. While they look to be fully staffed the actual staff were not friendly (not mean either) and had the general appearance of not caring. While the food (smoke shake burger) was good it wasn’t all I had hoped for especially for it’s price of $7.29. I felt the sweet peppers should have been warmed with it. Don’t get me wrong it’s good just not great. I cannot comment on fries or shakes as I did not have one. The location was clean and well in order.
… moreLalenamagic
Of the Shake Shacks we’ve visited (and Shake Shack has been our favorite burger place of all the fast food joints we’ve frequented) this one here in Westport is the best. Their burger looks even better than the picture, and that almost never happens!
We were also received very friendly. Definitely recommend!
… moreWe were also received very friendly. Definitely recommend!