Kateryna Morales
Our family loves Shake Shack. My favorite is burger with mushroom in it. I don’t like their chocolate milkshakes, they taste kinda artificial to me. I gave this location 4 stars because they don’t have soda machine out in the open and no sparkling water, while I really enjoyed it at another location.
… moreDr. Antwannette Kozlow
Great atmosphere. The staff are really friendly and helpful. Orders can be placed 4 ways: via the app, online, in-person @ a kiosk, or with a cashier. Great location. The burgers, milkshakes, and chicken sandwiches are really good and worth returning.
… moreStefan Kowalewski
This was my first visit to a Shake Shack and it was a mediocre experience.
I got the standard Shake Shack burger and it was okay. Good flavor, I enjoyed it. Nothing spectacular, nothing to rave about…
Two disappointing things… We ordered two chocolate milkshakes. One of them came partially filled, with about an inch of room to add more. The other disappointing thing was the grilled cheese sandwich. It was pressed to about half an inch thick and overdone (burnt).
I might try another Shake Shack location but I don’t know if I’ll be back to this one…
… moreRobert B Butler
FIVE STAR … We were walking and shopping in Raleigh’s Village District and decided to try Shake Shack, our first experience with this restaurant. The Black Truffle double-burger with fries was awesome and plenty to split for two. Everything was tasty; the Angus beef, fried onions, cheese, sauces, and more… Give it a try if you need a burger fix!
… moreBrian Mainor
Stolen uber eats order at first, but they then said they cannot remake the order. Went in person and while the interaction with the workers was polite, our food was quite sloppy, and my burger buns look like they had been stomped on for 20 minutes and then served. Flatter than the pancakes I had this morning. Not to mention paying extra for cheese sauce and getting cups less than even half way full. They were nice enough to provide another cheese cup without question, thus 2 Stars. Nice people inside but poor food quality standards evident.
… moreA A
I love ShakeShack restaurants in general and the food alone is always a five star experience. At this particular location the employees were exceptionally friendly, helpful, attentive, and had genuine good cheer. That’s rare these days. I think it speaks to the culture of this business and in particular reflects well on management. Well done and kudos 🙂 I hope that positivity is everyone’s experience here, customers and workers alike. It was true of ours today.
… moreMillicent gomez
I ordered from this restaurant I use Uber eats. They only put one burger and a milkshake in the bag when I called to let them know that they only put one in a bag. The manager that I spoke with said that she didn’t know that that was on special so I’m posting so she can see that it does say that they have buy one get one free on this burger.
… moreAndrew Szmit
UPDATE: now I can see, i’ve been missing out on the best burger, fries, and shake in North Carolina!! This is the best burger i’ve ever had in a year living here. A single patty cheeseburger with lettuce, bacon, and ketchup, krinkle cut French fries with cheese and bacon, and my favorite chocolate shake! I posted the menu so you can see that other selections they have. James also represents this place with a coolness, I haven’t seen in a while. Ralph greeted me today like we were family! And there’s another young man running around bussing tables and running food, and he is working with a smile. I am twenty five minutes away from this place, but I will be here as often as I can possibly get here.
Natalia and Sean represent this place like true heroes. So friendly and welcoming and helpful. This restaurant is full of delicious food but I only went in for a shake. So the chocolate shake I got is by far one of the top three of all time, and i’m in my fifties! It’s very bright and comforting inside the with many tables and booths, clean bathrooms, and you can even see inside the kitchen if you want to watch them, make your food. Looks like lots of shopping and other restaurants in the area and definitely plenty of parking. I’m a shake connoisseur, and there’s no question I’ll be back here many times. Thank you guys!!
… moreZach
Premium prices for subpar food. Been to this location twice: the fries and anything else that’s deep-fried is bitter. Are they not changing the fry oil enough? Who knows. $12 for a single sandwich is pretty wild. At least make it not taste bitter.
… moreLakeisha Wyche
My first time eating here !!!! AWESOMELY GOOD !!!!!!!!!!!! I’m visiting from Jacksonville, NC and we need one in our city ASAP because the food was AMAZING !!!!! never had a burger soooo GOOD !!!!!!!!!!!!!!!! the only down side is they didn’t have a kids menu, everything was sold separately (no meal combos) and it was a little pricey; why I’m giving a 4 star… hopefully they’ll add a kids menu soon…. but overall very good food.
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