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Shake Shack serves elevated versions of American classics using only the best ingredients. It’s known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine, and more. With its high-quality food at a great value, warm hospitality, and a commitment to crafting uplifting experiences, Shake Shack quickly became a cult-brand with widespread appeal. Shake Shack’s purpose is to Stand for Something Good®, from its premium ingredients and employee development, to its inspiring designs and deep community investment. Since the original Shack opened in 2004 in NYC’s Madison Square Park, the company has expanded to more than 350 locations in 32 U.S.
Hip, counter-serve chain for gourmet takes on fast-food classics like burgers & frozen custard.
Address and Contact Information
Address: Madison Square Park, 23rd Street and, Madison Ave, New York, NY 10010
Phone: (212) 889-6600
Website: https://www.shakeshack.com/location/madison-square-park-ny?utm_source=google&utm_medium=listing
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Reviews
Kenneth Hiner
Stopped by Shake Shack – Madison Square Park at night, and it was the perfect late-evening bite while walking the city. There’s something about grabbing food here after dark—the park is calm, the city lights are glowing, and it just feels very New York.
The burgers lived up to the hype: hot, fresh, and full of flavor without being overdone. Fries were solid, and the shakes were a great finish, especially on a cold night. Even with people coming and going, the line moved quickly and everything felt well organized.
What really made it special was the setting. Sitting in Madison Square Park at night, food in hand, watching the city move around you—it’s simple but memorable. It didn’t feel rushed or overly touristy, just a great spot to slow down for a bit and enjoy the moment.
If you’re walking around Manhattan at night and want something reliable, casual, and genuinely good, this Shake Shack is an easy recommendation.
… moreThe burgers lived up to the hype: hot, fresh, and full of flavor without being overdone. Fries were solid, and the shakes were a great finish, especially on a cold night. Even with people coming and going, the line moved quickly and everything felt well organized.
What really made it special was the setting. Sitting in Madison Square Park at night, food in hand, watching the city move around you—it’s simple but memorable. It didn’t feel rushed or overly touristy, just a great spot to slow down for a bit and enjoy the moment.
If you’re walking around Manhattan at night and want something reliable, casual, and genuinely good, this Shake Shack is an easy recommendation.
Xiaolin Fang
Got the 2 K-shack burgers, the beef was good but the chicken one looks nothing like the picture and was very very dry.:(
… moreTannaz Nouri
It was a long lineup , which made me to think it should be a good place to try the food. I almost waited for 15-20 mins for order and get the Veggie burger. I loved the vibe which is a nice park and has bench to seat. I would say it was ok, but worth to stop and try because of the vibe.
… moreDave Marshall
The hot dogs were very good. The service fast and friendly. The vibe in the park was perfect with a busking Jazz trio adding to the atmosphere. My only wish that smokers (all weeds) were not allowed near tables where people are eating.
… moremaciek macak
Ah, the birthplace of the ShackBurger. A shrine to hype. A temple of queues. And yet, somehow, a graveyard for flavor.
Let’s start with the kitchen: twelve people in branded t-shirts, bustling like extras in a food-themed sitcom. Only two appeared to be working. The rest? Pacing, chatting, possibly auditioning for a reboot of Waiting for Godot. Meanwhile, your burger dreams die slowly in the fryer fumes.
The food? A soggy, lukewarm betrayal. Fries that taste like they were prepped during the Bush administration. Buns with the texture of damp cardboard. Cheese that whispers “I used to be milk but now I’m just plastic” before vanishing into the ether.
And the seating, oh, the seating. A gladiatorial contest of elbows and passive-aggressive hovering. If you do snag a spot, you’re rewarded with the only redeeming feature: summer people-watching. Tourists marveling at squirrels, locals pretending this is still cool, and pigeons plotting unionization.
Come winter, the charm freezes over. You’re left with overpriced sadness and the haunting suspicion that Danny Meyer weeps softly into a crinkle-cut fry every time someone calls this “iconic.”
Save your money. Save your dignity. Go to literally any bodega and get a sandwich made by someone who cares.
… moreLet’s start with the kitchen: twelve people in branded t-shirts, bustling like extras in a food-themed sitcom. Only two appeared to be working. The rest? Pacing, chatting, possibly auditioning for a reboot of Waiting for Godot. Meanwhile, your burger dreams die slowly in the fryer fumes.
The food? A soggy, lukewarm betrayal. Fries that taste like they were prepped during the Bush administration. Buns with the texture of damp cardboard. Cheese that whispers “I used to be milk but now I’m just plastic” before vanishing into the ether.
And the seating, oh, the seating. A gladiatorial contest of elbows and passive-aggressive hovering. If you do snag a spot, you’re rewarded with the only redeeming feature: summer people-watching. Tourists marveling at squirrels, locals pretending this is still cool, and pigeons plotting unionization.
Come winter, the charm freezes over. You’re left with overpriced sadness and the haunting suspicion that Danny Meyer weeps softly into a crinkle-cut fry every time someone calls this “iconic.”
Save your money. Save your dignity. Go to literally any bodega and get a sandwich made by someone who cares.
Trương Trà My
I recently visited a Shake Shack Location, and the experience was overall very satisfying. The ambiance strikes a balance betwwen casual and modern, with clean seating areas and a lively but not overwhelming atmosphere. The staff was friendly, efficient, and attentive, making sure orders were accurate and served promptly. The menu highlights, of course, and the ShackBurger and crinkle-cut fries- both consistently fresh, flavorful, and cooked to perfection. I also tried one of their seasonal shakes, which was creamy, rich, and worth the indulgence. What makes Shake Shack stand out is the quality of ingredients, from the juicy patties to the soft potato buns that hold everything together. While the prices are slightly higher than your typical fast-food burger, the quality justifies the cost. it is a great spot for a casual meal, whether you are dining with friends or grabbing something quick to go.
… moreMarieanne Porter
Beautiful place to stop for a bite to eat and see the flagship Shake Shack, the original! Fun to see where it all started. It’s not cheap (This meal cost $66.99) and the wait is long when it’s busy but it’s delicious!!
… moreRichard Yu
It’s one of those special place in NYC you just gotta try at least once. Shake shack burger is no longer a special treat because they are everywhere. But it feels infinitely different when you dine in at the Madison Square Park when it began as a hotdog cart to revitalize the park.
As usual, a meal at Shake Shack did not disappoint. Especially here where that famous burger was born.
… moreAs usual, a meal at Shake Shack did not disappoint. Especially here where that famous burger was born.
Davide Schirru
Very tasty burger! Very juicy and rich in flavor! The location is really nice as well though you need a good weather cause you will eat in the park!
… moreSteve Smith
The original location is a great place to visit if the weather is nice. You can sit outside and enjoy an excellent view of the flat iron building and surrounding area. The food was excellent. It can be a little slow depending on the time of day but otherwise this is one of the best location around for this franchise. Still not crazy about their fries, though haha
… more