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✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out
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Hip, counter-serve chain for gourmet takes on fast-food classics like burgers & frozen custard.
Address and Contact Information
Address: 42 Thruway Rest Stop Rd, Hannacroix, NY 12087
Phone: (800) 937-5449
Website: https://shakeshack.com/
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Shake Shack: Home Page
A made-to-order quarter pound* per patty of 100% Angus beef with American cheese, lettuce, tomato, and ShackSauce on a toasted potato bun.
Shake Shack – Hannacroix, NY, 12087 – MapQuest
Get more information for Shake Shack in Hannacroix, NY. See reviews, map, get the address, and find directions.
Shake Shack – Hannacroix: Classic Burgers Shakes at New …
Discover Shake Shack at Hannacroix, NY, offering iconic burgers, thick strawberry shakes, and friendly service in the Thruway Rest Stop.
Reviews
RIPOFF
I just had the funniest experience with them… they gave me the wrong burger. Twice…
I’m glad I chose to dine in so I notice I didn’t get what I ordered. Usually I wouldn’t make a fuss about it and will stick with the wrong burger, but this time someone specifically required “no bun”… So I went back and since I only notice they gave me the wrong item after I dug in my fries they couldn’t take it back, they re-made the whole order for me. I mean I understand they were very busy and I still think it is very nice of them to offer re-making the whole meal. But the second time I got another wrong burger…. As you can probably see in the picture, I ordered a double shack something burger, and this time they gave me something with bacon and fried onion and diced red peppers Mind you in both cases they had my name printed on that little piece of paper and had it stick on the bag, and they clearly called out my name, so I definitely didn’t take someone else’s bag..
So… i ended up with two whole meals – two cheese fries with bacon, and two burgers (non of them is mine ) I don’t want to leave with another burger and fries so I chose no to go back and make them redo again. That’s the end of today’s story.
A huge apologize to the person who actually ordered their burger with onion, bacon, and peppers. I ate your burger. It tastes alright. And I sincerely hope you don’t mind having the double shack…
Aa for the person who ordered the “no bun” burger. I saw the lady left with her correct item after I caught their first mistake. But I apologize for kept you waiting.
… moreI’m glad I chose to dine in so I notice I didn’t get what I ordered. Usually I wouldn’t make a fuss about it and will stick with the wrong burger, but this time someone specifically required “no bun”… So I went back and since I only notice they gave me the wrong item after I dug in my fries they couldn’t take it back, they re-made the whole order for me. I mean I understand they were very busy and I still think it is very nice of them to offer re-making the whole meal. But the second time I got another wrong burger…. As you can probably see in the picture, I ordered a double shack something burger, and this time they gave me something with bacon and fried onion and diced red peppers Mind you in both cases they had my name printed on that little piece of paper and had it stick on the bag, and they clearly called out my name, so I definitely didn’t take someone else’s bag..
So… i ended up with two whole meals – two cheese fries with bacon, and two burgers (non of them is mine ) I don’t want to leave with another burger and fries so I chose no to go back and make them redo again. That’s the end of today’s story.
A huge apologize to the person who actually ordered their burger with onion, bacon, and peppers. I ate your burger. It tastes alright. And I sincerely hope you don’t mind having the double shack…
Aa for the person who ordered the “no bun” burger. I saw the lady left with her correct item after I caught their first mistake. But I apologize for kept you waiting.
Lucas ルーカス
This Shake Shack is decent. The food is good, like all Shake Shacks, and the employees were amazing. The only downside was that it took about 20 minutes for a cheeseburger and fries. It’s still a good option for food in the New Baltimore Service Area.
… moreRichard Buck
Why even bother being open till 10 when your kitchen shuts down at 9:30. The girl at the register pretended you guys didn’t have bacon meanwhile, I see a whole tray of bacon sitting above the fries. She also said you had no cheese sauce because they already cleaned it out and there was no milkshakes. How are you gonna be called Shake shack and not have milkshakes a half hour before you close your service is terrible.
Get some actual decent employees at this location and maybe I’ll try Shake shack again. Maybe next time they’ll have shakes.
… moreGet some actual decent employees at this location and maybe I’ll try Shake shack again. Maybe next time they’ll have shakes.
Raj S
A very good service area . Has some really good shops – and one of my fav is shake shack . Really awesome shakes ! I always love their strawberry shakes ! It’s thick and full of sugar and tastes so good .
Service was good . When we went it wasn’t too crowded and they were able to give my order in less than 5 mins . Tried their chicken shack and it was ok . Food can be better . Overall a good experience ..
… moreService was good . When we went it wasn’t too crowded and they were able to give my order in less than 5 mins . Tried their chicken shack and it was ok . Food can be better . Overall a good experience ..
Honest Reviews
Waited for 15mins. No greeting, no saying we’ll be right with you.
Ended up going to Chick Fil A and still got my food faster than the customers waiting at shake shack
… moreEnded up going to Chick Fil A and still got my food faster than the customers waiting at shake shack
Melissa Valesky
Waited 1 hour for our order. They gave us the wrong order and shorted us a French fry. No mention of the hour wait when we ordered. Didn’t realize about the missing food until in the road so now out money and still hungry. Do not go here
… morercpmfanmatt
The food was quite good and well presented, although the smash patty is so thin that a double burger probably only has 3 ounces of meat. The service at this location was excruciatingly slow. And Princess Disinterestra behind the register was almost catatonic with depression and probably wouldn’t win Employee of the Month at a Zombie convention.
… moreSusushsh Sjsisisisi
Good sandwich ordered cheesy fries got regular fries service was good considering theres lots of people and its a service plaza. But paid extra for cheesy fries got no cheesy fries and besides that the fries were cold.
… moreJesse S
I’d comment on the quality of the food, but I’ve been waiting a literal half an hour for it… Why are they slower than most normal restaurants?
UPDATE: I finally got my food after 37 minutes. Thirty-seven minutes for FAST food. The image is the $13 pile of slop they gave me. I think I know why it takes them so long – it’s because they grill each patty for 30+ minutes to ensure it looks and tastes like charcoal. Absolutely atrocious.
… moreUPDATE: I finally got my food after 37 minutes. Thirty-seven minutes for FAST food. The image is the $13 pile of slop they gave me. I think I know why it takes them so long – it’s because they grill each patty for 30+ minutes to ensure it looks and tastes like charcoal. Absolutely atrocious.
Ms B N Honest
Restaurant was under staffed and employees looked over whelmed. The burger was slightly uncooked and the fries were cold. Staff was friendly yet wearing many hats at once.
… more