Rithvik
The service at Serafina was good, but the food didn’t quite match the high prices. The dishes, including Burrata e Tomato, Pollo Alla Parmigiana, Tagilioni Alla Portofino Pasta, and Ravioli Alla Salvia, were decent, and the drinks like Espresso Martini, Pink Flamingo, and Serafina Sangria were enjoyable. However, the overall experience felt a bit overpriced for what was served.
… moreWilma Lisa
Had a great brunch at Serafina Back Bay! We were seated right away with our reservation, and the entire staff was warm and welcoming. The food was delicious, and our server Antonio was outstanding—attentive, friendly, and made the experience even better. Highly recommend!
… moreKartik Bharadwaj
Pleasantly surprised from my visit this past weekend at Serafina Back Bay. We walked in without a reservation and were told that we’d have to vacate our table in 45 minutes to accommodate for reservations. While it was a little less time than I expected, I appreciated the fact that they were upfront and didn’t rush us after.
Their cocktails were delicious and so was the pasta. This might just be me but I’ve not seen Farfalle pasta offered as much as I’d have liked but Serafina did. The pasta was scrumptious and they were accommodating of dietary restrictions. Pricing was on par with what you’d expect around Back Bay but not too egregious. We didn’t have time for dessert but maybe next time I will. Overall, a great spot for a late afternoon meal.
… moreJanelle Farabaugh
Can we talk about the red wine sangria at Serafina’s?—WOW, it was delicious! I’m not sure what wine you use or what ingredients are in it, but I’ve yet to find anything that tops it. We stopped in for a late lunch on a surprisingly warm Saturday in March and enjoyed sitting in the outdoor patio area. The service was incredibly friendly too. I had the salad (not pictured) and mushroom risotto, which they kindly let me add an egg to for the brunch timeframe, and my fiancé had a burger. I loved the chill atmosphere amid the hustle and bustle of Newbury Street. Prices were typical considering the location and that we got several drinks. Definitely give it a try if you get the chance!
… moreMelissa Abou Khalil
This is a nice Italian place in Back Bay. Went there for dinner with friends and we shared a few dishes. The penne alla vodka is my favorite, simple yet rich in flavors. We also had the Al Funghi and VIP Margherita pizza. Both were good but needed more salt. I personally prefer the Al Funghi one. The waitress was nice and friendly but the service was slow.
… morePhilip Platcow
This restaurant is a really cool place on Newbury street. The service was super nice and the food was really good. The only issue that I had was I asked for my pasta to have a particular sauce and they did not make it that way. Rather than coming back to me and discussing it with me, they simply brought me a different preparation than what I ordered. It was still good but not what I ordered. If you order exactly what’s on the menu you will have an excellent experience.
… moreMagda A. Jabbar
Food was tasty, portions decent and the service is very good here. High prices but it’s in a very nice area of Boston.
… moreAnton Ego
Serafina Back Bay trades on familiarity and location, but the experience feels dated and largely indifferent to execution.
The menu is expansive and predictable, offering Italian-American standards without much distinction. Pastas are serviceable but inconsistent, sauces skew heavy, and seasoning often lacks precision. Dishes arrive as expected—but rarely better than expected. There’s little sense of care or calibration, and the food reads more as product than craft.
Service is polite but disengaged. Interactions feel transactional, pacing is uneven, and the dining room often appears understaffed during peak hours. Hospitality exists in theory, but follow-through is inconsistent.
The room is busy and energetic, though more chaotic than convivial. Noise levels climb quickly, tables are tightly packed, and the atmosphere prioritizes volume over comfort. It feels designed for turnover, not experience.
Verdict:
Serafina Back Bay functions as a convenient, recognizable option rather than a destination. It delivers adequacy without distinction, leaning on brand familiarity instead of execution. Two stars—for location and predictability, not quality.
… moreMelody Cao
Serafina is a beautiful restaurant with amazing Italian dishes, wonderful service, and great atmosphere. This is an intimate spot for premium Italian food with quality ingredients and amazing flavour! Food is presented beautifully and it all tastes amazing. I highly recommend the black truffle pasta. You also can’t go wrong with Margherita pizza. The service was also amazing, waiters checked up on at the right time and the manager even came to see how we were doing. The restaurant also isn’t terribly loud so our group didn’t have trouble hearing each other when talking at normal volumes. Highly recommend this spot!!
… moreNida K
Went here on Mother’s Day with a friend. We were kind of in a rush and asked the host if it was possible to dine and be out within an hour, even though the place looked pretty busy. They were super accommodating! We sat at the bar, ordered right away, and everything came out quickly. The food was pretty good, and the overall atmosphere was great
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