
SAX Seafood & Steaks has been newly reimagined with a bold focus on premium seafood, prime steaks, and impeccable service. Enjoy coursed dining, shareable bites, and an intimate ambiance — expect big flavors, unforgettable plates, and an experience worth savoring.
Address and Contact Information
Address: 9601 3rd Ave, Stone Harbor, NJ 08247
Phone: (609) 368-0100
Website: https://www.reedsatshelterhaven.com/stone-harbor-dining-restaurants/sax-restaurant/
Order and Reservations
Reservations: opentable.com
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Reviews
Food and beverage quality – the martini was excellent, the $33 meatloaf was so-so. It is the off-season and it was not “fresh.”
Service – the service was pretty good, but would be even better if the bartender wasn’t so loud (see below) and didn’t make the bar about him (e.g., fancy pours). He has the potential to be an excellent bartender.
Atmosphere – the atmosphere is excellent, except that the bar area does not appear to have any noise mitigating.
Overall, the value was “just OK” given the above. I would certainly return, just some feedback and my opinions here.
Update
I’m updating my review, from 2-stars to 4-stars, based on additional experience at Sax.
I tried it again for happy hour. The food and beverage quality was great. They have a nice happy hour menu, with $10 smash burgers. The french fries were outstanding. And the service was great (Ashley).
Not a huge deal if that is all that happened. But we ordered drinks, appetizers, and meals. Drinks were okay, soups came out cold and food was not cooked correctly. For this being an upscale restaurant off-season with the restaurant not being full, there is zero reason why food should be cooked incorrectly or things not be hot.
We went back the next day to speak to the manager about our experience and basically were brushed off. There was no sincerity behind the non-apology and it seemed like because we were a small party outside of the events being held this past weekend, it didn’t matter to them that we were not satisfied.
Having sub-par food is already disappointing, but to then be dismissed and our disappointment not acknowledged in a professional manner makes it so much worse.
We frequent the island pretty often as we have family there so it would have been nice to be able to come back and experience this restaurant in future years to celebrate other family milestones and anniversaries but safe to say I am very okay with never returning to this establishment.
To start with the positives: the food itself was excellent. The deviled egg with caviar was flavorful and well balanced. The crab cake ensemble was genuinely the best I have ever had. The filet was cooked properly and paired nicely with the asparagus and potatoes. From a culinary standpoint, the kitchen clearly delivered.
Unfortunately, the overall experience fell short of what one would expect for a New Year’s Eve dinner at this level.
There was no coat check, which resulted in bulky winter coats draped over chairs throughout the dining room, detracting from the atmosphere. The manager on duty was poorly dressed for the occasion and displayed overly jittery, erratic movements that came across as unprofessional and distracting.
Service issues compounded the problem. I never received the second drink I ordered, and about 15 minutes later that same manager approached to ask if I was still waiting for it. At that point, our meal was already over and I simply asked for the check. Plates were cleared from my son and me while my wife was still actively eating, leaving her as the only one at the table with food still in front of her — an awkward and avoidable lapse in service awareness.
There was also a course of sorbet that my son did not receive because it reportedly contained champagne. That would have been understandable had an alternative been offered, but instead he received nothing at all. The raspberry mousse dessert was similarly disappointing, tasting more like a dense chocolate pastry than a refined dessert course.
While not the restaurant’s fault, the atmosphere was further diminished by nearby diners who were not dressed appropriately for a fixed-menu New Year’s Eve event, including persistent complaints about a menu that was clearly advertised in advance.
In short, while the food was very good, the restaurant lacked the attention to detail, pacing, and polish expected for a special New Year’s Eve dinner. The atmosphere and service simply did not match the quality of the cuisine.