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Sarpino’s Pizzeria, located in the vibrant New Hope neighborhoods of MN, offers an extensive menu of fresh, authentic Italian cuisine. Their specialty is the New York-style pizza, made with hand-stretched dough and a variety of mouthwatering toppings. Sarpino’s also delivers a selection of sandwiches and salads, ensuring there’s something for everyone to enjoy. With an easy online ordering system and prompt, free delivery, Sarpino’s is the ideal choice for a quick and satisfying meal, open late 365 days a year.
Pizza & casual Italian food from a no-frills counter-service chain that also offers delivery.
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Best Pizza Delivery in New Hope, MN | Sarpino’s Pizzeria
Enjoy handcrafted pizzas, calzones, and Italian favorites with free delivery in New Hope, MN. Open late to satisfy your pizza cravings anytime!
Order Pizza Online | Sarpino’s Pizzeria – Fresh, Fast, Free Delivery
Enjoy handcrafted pizzas, calzones, and Italian favorites from Sarpino’s. Order online for fast, free delivery or takeout, even late at night!
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Use your Uber account to order delivery from Sarpino’s Pizzeria (7542 42nd Ave N) in New Hope. Browse the menu, view popular items, and track your order.
Reviews
Fatimah Shabazz
It happened again. On September 29th I ordered pizza for dinner. The driver left our order downstairs in the entryway of the building instead of bringing it to our door like they used to. When we opened the boxes all of the pizzas had slid to one side of the box and were scrunched up beyond repair. I called the restaurant and spoke to a staff named Eddie. He said they have received multiple complaints about this from other customers, and said they would be refunding half of the cost of my order. Eddie said the refund should post to my account in the next few days. It’s been over a month and I still haven’t received any money back from them . After supporting this business for years, that was my last order with Sarpinos in New Hope.
Friday, August 29th, I ordered 6 extra large pizzas on Friday evening. Upon delivery all of them had slid to the front of the boxs leaving half of each pizza smashed. I called to let the store know. They asked if I was able to restore the pizzas. I told him no. He put me on hold to “talk to the manager” then came back to say he could remake the pizzas or offer a partial refund. I said we’d have to wait and asked if we’d have the same delivery person, letting him know they didn’t speak english.I asked about the partial refund, he put me on hold again then said he nor his manager have the authority to give any portion of a refund. I let them know I had taken pictures of the pizzas but didn’t have anywhere to post them on the app. The staff told me the store owner would have to handle the refund and would contact me but didn’t know when and said they’re not there. Then he asked me to send the pics to the manager’s personal phone. I did, but I didn’t hear back from the manager or owner and they did nothing to rectify the issue.
… moreFriday, August 29th, I ordered 6 extra large pizzas on Friday evening. Upon delivery all of them had slid to the front of the boxs leaving half of each pizza smashed. I called to let the store know. They asked if I was able to restore the pizzas. I told him no. He put me on hold to “talk to the manager” then came back to say he could remake the pizzas or offer a partial refund. I said we’d have to wait and asked if we’d have the same delivery person, letting him know they didn’t speak english.I asked about the partial refund, he put me on hold again then said he nor his manager have the authority to give any portion of a refund. I let them know I had taken pictures of the pizzas but didn’t have anywhere to post them on the app. The staff told me the store owner would have to handle the refund and would contact me but didn’t know when and said they’re not there. Then he asked me to send the pics to the manager’s personal phone. I did, but I didn’t hear back from the manager or owner and they did nothing to rectify the issue.
Jay Bone
Rating: ⭐☆☆☆☆
Title: I successfully sued the management here (the pizza is still losing).
I am a reasonable person. I have dealt with banks reporting 166% math errors and debt collectors chasing ghosts, but nothing prepared me for the absolute logistical dumpster fire that is this Sarpino’s.
I have a history with this specific location. I successfully sued my former employer here, Violina Berova, so believe me when I say I know exactly how this place is run. The legal system has better taste than this menu.
I am convinced this pizzeria is actually a front for a social experiment on human patience. I ordered a pizza and by the time it arrived, I had aged three years, filed two federal complaints, and learned how to speak fluent “unmonitored email.”
The crust had the structural integrity of a wet napkin. The toppings were so sparse I had to use a magnifying glass to find the pepperoni. I have seen more life in a Cease and Desist letter than I found in this sauce. It tastes like they seasoned it with the tears of disappointed customers and a hint of cardboard.
I asked for extra cheese and they gave me the culinary equivalent of a bank’s automated response. It was lots of fluff, zero substance, and ultimately left me feeling robbed. If you want to spend $30 to feel physically insulted while waiting 90 minutes for a lukewarm circle of sadness, this is your spot.
Next time, I will just eat the thermal paper from my fax machine. At least I know that has been delivered (unlike the quality promised by Violina and her team).
… moreTitle: I successfully sued the management here (the pizza is still losing).
I am a reasonable person. I have dealt with banks reporting 166% math errors and debt collectors chasing ghosts, but nothing prepared me for the absolute logistical dumpster fire that is this Sarpino’s.
I have a history with this specific location. I successfully sued my former employer here, Violina Berova, so believe me when I say I know exactly how this place is run. The legal system has better taste than this menu.
I am convinced this pizzeria is actually a front for a social experiment on human patience. I ordered a pizza and by the time it arrived, I had aged three years, filed two federal complaints, and learned how to speak fluent “unmonitored email.”
The crust had the structural integrity of a wet napkin. The toppings were so sparse I had to use a magnifying glass to find the pepperoni. I have seen more life in a Cease and Desist letter than I found in this sauce. It tastes like they seasoned it with the tears of disappointed customers and a hint of cardboard.
I asked for extra cheese and they gave me the culinary equivalent of a bank’s automated response. It was lots of fluff, zero substance, and ultimately left me feeling robbed. If you want to spend $30 to feel physically insulted while waiting 90 minutes for a lukewarm circle of sadness, this is your spot.
Next time, I will just eat the thermal paper from my fax machine. At least I know that has been delivered (unlike the quality promised by Violina and her team).
Briana Humphrey
I have ordered twice from this place. The first time I had no issue. The second time, I ordered a medium pizza for delivery on a Thursday night. It was almost $40 for the one pizza and it was not made to order. It was missing two ingredients and had pineapple randomly added to it. I paid for 3 extra garlic butters and got none. I called immediately that night to see if they could resend the pizza. No one answered. I called the following day to ask for a refund and they took my name and number and said they would call me back once they spoke to a manager. I received no call back, so I called again a few days later. They were not able to look up my order easily. I had to send screenshots and email confirmations to prove my pizza order. The lady that I spoke to this time was very kind and promised I would get a refund. A few days go by, I do not see a refund. I contact her again to let her know and she says she will talk to the owner again. Today I see a credit for $15. The pizza was $37 and made wrong. I do not think it is appropriate to not give a full refund. I would consider going elsewhere because if they make your order wrong, it will be a pain in the butt to try to contact them and get it fixed, and in the end they will not give you the refund you deserve. There are plenty of better pizza spots.
… moreJeffrey Truckenmiller
⭐️☆☆☆☆
It happened more than once, which is why I’m finally leaving a review. I’ve been a long-time customer, but my most recent orders made it clear this location has serious consistency and accountability issues.
On one order, the delivery was left in a common area instead of brought to my door, and when we opened the boxes, the pizzas had clearly slid forward and were smashed to one side beyond repair. I called the store immediately and was told by staff that this has been an ongoing issue and that I would receive a partial refund. I was assured it would post “in a few days.” Weeks later, nothing ever happened.
On a separate order, multiple pizzas arrived again shifted and damaged. When I called, I was put on hold repeatedly while staff “checked with the manager.” I was given conflicting answers. First, I was told they could remake the food or issue a partial refund. Then I was told neither the employee nor the manager had the authority to refund anything. I was told only the owner could handle it but that they weren’t available and no timeline could be given.
I took photos as requested and even sent them directly to a phone number provided by the store, but no one ever followed up. No refund. No replacement. No return call.
After years of supporting this business, the lack of communication, follow-through, and basic customer respect is disappointing. Mistakes happen, but ignoring customers afterward is unacceptable. This was my last order from Sarpino’s New Hope.
… moreIt happened more than once, which is why I’m finally leaving a review. I’ve been a long-time customer, but my most recent orders made it clear this location has serious consistency and accountability issues.
On one order, the delivery was left in a common area instead of brought to my door, and when we opened the boxes, the pizzas had clearly slid forward and were smashed to one side beyond repair. I called the store immediately and was told by staff that this has been an ongoing issue and that I would receive a partial refund. I was assured it would post “in a few days.” Weeks later, nothing ever happened.
On a separate order, multiple pizzas arrived again shifted and damaged. When I called, I was put on hold repeatedly while staff “checked with the manager.” I was given conflicting answers. First, I was told they could remake the food or issue a partial refund. Then I was told neither the employee nor the manager had the authority to refund anything. I was told only the owner could handle it but that they weren’t available and no timeline could be given.
I took photos as requested and even sent them directly to a phone number provided by the store, but no one ever followed up. No refund. No replacement. No return call.
After years of supporting this business, the lack of communication, follow-through, and basic customer respect is disappointing. Mistakes happen, but ignoring customers afterward is unacceptable. This was my last order from Sarpino’s New Hope.
Dan Floistad
**update** I emailed them right after they responded but they never respomded to me** We ordered online and had an ETA on the tracker. After it was 15 minutes past and there was no change we called the store. It rang until it went to voice mail. We tried again after another 10-15 minutes and the same thing. As it was almost 9pm at that point we started making other food. Then after almost 45 minutes PAST the estimated delivery time the driver showed up. Pizza was warm but after two bites we found it was still raw dough inside. Normally we have loved the food from there but we tried calling and emailing again with no response. Did the survey and they sent me a $1 coupon… so we never really got our food that night and no one from the store will respond to the follow up emails or calls. Very disappointed if they had said they were backed up that would have been fine. If they made a mistake in preparation and took the food out to early just say that but to completely ignore us. I still have the one pizza in my fridge while I wait for a response. Debating if I should bring it back to the store to see if I have to go in person to actually get a response (of any kind)
… moreGrindcore Sadboy
This place used to be an institution. Back in 2019 I was frothing at the mouth for sarpinos from this locations. Since then it’s gone down hill and something is off with the mouth feel and flavor of the pizzas. I have tried from other locations as well and this one just doesn’t hit the mark even remotely. Unless you’re hungry and other places aren’t open don’t even waste your money. It used to be so much better and that’s what disappoints me
… moreBobby Ciatti
Placed an order for delivery tonight. The order was for $23. When the driver arrived, they attempted to charge me $35! I showed them a copy of my receipt from the purchase and the would not honor the price they provided during the order. Be careful of the bait and switch pricing!
… moreValeriy Chaikin
The best pizza ever!! ❤️❤️❤️ Yasik is an amazing manager, and the team is really awesome. I was impressed with the clean work space, shining bright with purity. That is the first and most important thing I always paid attention in any place to eat. So, I decided to order 2 large pizzas. I waited for 9-15 minutes, but it was worth it. I ordered the House Special with fresh shrimps ❤️❤️❤️ and the Classico Italiano
… moreStacy Mattson
So I got a gift card and hadn’t been to Sarpinos for a while so I ordered a pepperoni pineapple thin crust the pineapple tasted real funny and there was tons of it and it’s juice on the pizza it wrecked the whole pizza I called and asked them to check the fruit and they said it was fine that’s bull I spent my whole gift card here was very hungry and I hope I don’t die from that rancid pineapple!!! I’m just out a pizza they did not offer to replace of course because like he said it’s fine. I will never come here again!
… moreAlicia Vasquez
I ordered a pizza on Uber Eats & ordered a side of marinara & a side of peppers & didn’t get either of those 2 items. Good thing Uber eats refunded me $7 bucks, but was kind of disappointed.
… more