Sarku Japan

  4.3 – 229 reviews   • Japanese restaurant

Social Profile:

Chain offering made-to-order teppanyaki-style Japanese dishes cooked on sizzling grills, plus sushi.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Sarku Japan 31909

Hours

Thursday11 AM–7 PM
Friday11 AM–8 PM
Saturday11 AM–8 PM
Sunday12–6 PM
Monday11 AM–7 PM
Tuesday11 AM–7 PM
Wednesday11 AM–7 PM

Address and Contact Information

Address: 3131 Manchester Expy Suite 9F, Columbus, GA 31909

Phone:

Website: https://www.sarkujapan.com/

Menu Photos

Order and Reservations

Order: Order online

sarkujapan.com

Related Web Results

Sarku Japan | Japanese Fast Food Restaurants across the USA

Enjoy authentic Japanese fast food at Sarku Japan. Visit our restaurants in the US or order online for fresh teriyaki, sushi, and more.

Sarku Japan – Columbus – Peachtree Mall

… Japanese cuisine. https://static.themebuilder.aws.arc.pub/brookfieldproperties/. Facebook page Facebook page. 3131 Manchester Expressway, Columbus, GA 31909.

Order Sarku Japan – Columbus, GA Menu Delivery [Menu & Prices]

I definitely don’t think it’s worth paying more than $10 for. … Love it every time !!! Great tasting beef and teriyaki. They just forgot about my extra beef !!!

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Reviews

Alexander Marquis
I definitely would have given five stars hadn’t the manager stated that we’re not able to get more than one side of extra chicken on our plate. If I am more than willing to pay the 2.39 that it takes to get the portioned extra chicken they offer, why can’t I get as many as I want? Granted, I was being a big back and wanted two extra chickens on my teriyaki plate. I’ve never experienced being told. I cannot get what I have paid for on my plate before today? Maybe things are changing, but it’s crazy that my money was denied for something I was willing to pay the up charge.
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Sylvia Whitehead-Mitchell
It’s becoming inconsistent. Because I live over 30 minutes away I order online and ahead of time and usually my husband is picking up. There is always a problem lately so I don’t go that much. I was a regular, now maybe 2-3 times a year. When I call they are rude or half answer the phone. So I just don’t go. I now have to order/pay for extra and they still count the shrimps. I have to dig to make sure its there. They never give enough sauce even when I put on it extra. Yet I was talked to so rudely the last time I complained when I got the wrong order. Mgr needs more training in order to train staff.
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Sherrie Melton
I’ve never had a bad experience eating here. Food is great, customer service is great. 5 stars. I love that they now offer rewards with the app. $5 off first purchase.
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Cellaxss Tecxh
I stopped by this Sarku Japan for a quick lunch. My experience was perfectly okay for a fast, mall meal, but a few tweaks could make it a standout choice among the many options available……

The Food: The Shrimp Teriyaki (★★★☆☆)
It was tasty and satisfying on a basic level—the shrimp were cooked through, and the rice was a decent base. However, for a dish that should shine, it felt a bit flat. The flavor was a little one-dimensional and lacked the “wow” factor you’d hope for. It could use more depth—perhaps a more savory sauce, a touch of garlic or ginger, or even some more garnishes like green onion or sesame seeds to add complexity and visual appeal. It did the job, but it wasn’t memorable.

Service & Experience (★★★☆☆)
Given the fast-paced food court environment, I don’t expect white-glove service. The cashiers were efficient and got the order correct, which is important. However, the interaction was very minimal and transactional. A simple smile, a “thank you,” or slightly more eye contact would go a long way in making the experience feel more welcoming, even in a quick-service setting. The feel was a bit robotic.

Value & Convenience (★★★★☆)
The location is convenient, the price point felt appropriate for the food court, and the waiting time was reasonable. It fits the need for a speedy meal while shopping.

Constructive Feedback:

1. Taste Enhancement: A small investment in refining the sauce or seasoning for key dishes like the shrimp rice could make a huge difference. In a competitive food court, that extra burst of flavor is what brings customers back.

2. Quick-Service Hospitality: A brief, friendly acknowledgment during the order/payment process costs nothing but significantly improves the customer’s perception. It sets a positive tone before the first bite.

Final Verdict:
This is a perfectly acceptable choice if you’re craving Japanese food in the mall and want something reliable. You won’t be disappointed, but you likely won’t be blown away. With some minor improvements to flavor profiles and customer engagement, this spot could easily become a go-to rather than just another option. I’d eat here again if I were in the mall, but I might also check out the neighboring stalls first.

Recommendation: Try it for a quick, no-fuss meal. If you see a line, it’s a decent bet, but don’t bypass other favorites specifically for it……
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TheOne2WATCH FOR
It is located in Walmart my first time receiving food from this place i enjoyed my service and my food it is cooked to service and I ate shimp and chicken with rice and vegetables I can say I got full fast and the atmosphere was calming and quiet

Thank you guys for a delightful time
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Nathaniel Thomas
No joke. This food is so fresh and delicious. You dont want to get Teriyaki Chicken from ANYWHERE else but this place. Kudos to the manager or whoever is in charge. Its so so good. Like I can eat this everyday and not get tired. Thanks.
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Robert Larson
I’ve been coming to this place ever since it came to the food court. It is my favorite place to eat at in the food court. The customer service has always been fast and on point. The staff is always extremely friendly and inviting. The food is always hot, fresh, and DELICIOUS! You will not leave hungry. The portions are great and the prices are on point. I will continue to keep coming back and I will also continue to keep telling people about this place.
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Judy Kassin
Been eating this same spot for over 20 yrs… Think that says it all… Love the food, definitely get your money’s worth!
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M Cook
Food is delicious, portions were good. Wish we could order extra side vegetables when ordering via DoorDash though.
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Chaunte’ Lyde
I love the taste of the chicken & veggies. The speed of service is great. The location of the restaurant is great too.
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