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✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out
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Chain offering made-to-order teppanyaki-style Japanese dishes cooked on sizzling grills, plus sushi.
Address and Contact Information
Address: 3023 Charleston Town Center, Charleston, WV 25389
Website: https://www.sarkujapan.com/
Related Web Results
Sarku Japan | Japanese Fast Food Restaurants across the USA
Enjoy authentic Japanese fast food at Sarku Japan. Visit our restaurants in the US or order online for fresh teriyaki, sushi, and more.
I’m so sad Sarku Japan in the Charleston Town Center Mall in WV …
End of an Era… With heavy hearts, we are announcing the closure of our physical store. We will still have an online presence. Due to rising …
Order Sarku Japan – Charleston, WV Menu Delivery [Menu & Prices]
Chicken Egg rolls are delicious and big and crunchy, best I’ve ever had. Order is always ready delivered very fast! … Quality was fantastic, hot, fresh, flavor …
Last Updates
Reviews
Travis Williams
Sad to see this place closing. I know the Charleston Town Center is dying but I’m going to miss this place. We went to the mall JUST to eat here. Hopefully they open a new location in the area!!
… moreMoe Arie
If no stars was an option it would be that … I got the nastiest shrimp and vegetables ever made ! The shrimp he cooked in 30 secs literally.. vegetables were hard as if they been sitting since they opened (under a light at that) . He came from the back so I don’t know if he was doing something back there he wanted to get back to so badly then I get a poppin HI- C and it was just as nasty as the food ! I think all the good people quit and the owners run it . And we all know the owners never know how to do the job .
… moreLeon P Smith
This place is excellent. Other restaurants keep downsizing their portions and quality, but Sarku absolutely does not. Unless I’m super hungry, this is always two meals in one. They have lots of options besides chicken like beef and shrimp so you can mix and match meat types. This is the only reason to ever go to the Charleston mall.
… moreHaley Sprouse
They denied me service bc I didn’t buy a meal from them, and all I wanted was a side of sauce.(mind you I eat here every other day) I even offered to pay for it if I had to while they stood there laughing at me while denying me any service. I won’t be eating here anymore.
… moreTed Kuhn
As always the food is delicious and the service is top tier.
… moreSelena Hickman
The mall now has a $5 fee to park, a significant increase since previous years. This place used to be amazing, but has drastically gone down hill!! The flavor isn’t there at all and we even got extra sauce. The teriyaki chicken and rice was unbelievably bland. I will not be returning.
… moreZach Turley
Food is great but their service and attitudes suck! I went through and ordered a meal and the portion was very small. This has been a downward trend for the last couple years of their servings getting smaller and smaller. I went ahead and finished the meal but still have plenty of vegetables left. I went back to the counter to ask if I could buy an extra portion of chicken because I was still hungry. After standing there and giving me a look for a moment, she finally told me no you cannot buy a side of chicken. I told her it says 4 oz of chicken 2.49 on your board. She tells me again, no you cannot buy any more chicken unless you buy it as extra meat when you’re buying the original meal. I was left with the option to purchase a whole new meal again. I was unwilling to do that to add a little bit of extra chicken. This is not the first time they have been rude or unwilling to help. She also appeared to be looking at me and laughing as I walked away.
Update:
I emailed customer service as you suggested in all I got was a canned and templated response basically saying oh I’m sorry you had a bad experience. And then at the end asks me to download the app for customer loyalty.
That did nothing.
… moreUpdate:
I emailed customer service as you suggested in all I got was a canned and templated response basically saying oh I’m sorry you had a bad experience. And then at the end asks me to download the app for customer loyalty.
That did nothing.
Wade Warner
Great food, fast, friendly service… entire family loved it for take out when we were staying at the embassy suites. Highly recommended!
… moreMcDonalds Mayhem
Sarku Japan in Charleston, WV is a no-nonsense, authentic chicken teriyaki eatery located downtown Charleston on the 3rd floor Food Court of the Town Center Mall. Their menu selection is small in variety choices which allows them to freshly prepared everyone of their wonderful meat dishes right in front of you!!!
… moreMichael Moore
Foods ok. Is the kind of food that tastes great when you’re hungry, but you regret eating a couple hours later. I feel like it’s too expensive, but it seems like every fast food place isn’t much cheaper than going to a sit-down restaurant these days. Beef and chicken with a sauce was like 15 bucks for just the food, no drink. Beef is much better than the chicken. But more expensive too and you don’t get as much.
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