Andres Gomez
This was our first time eating here, and our LAST. The service is horrible and the food was disgusting. We came in because the restaurant looked good, but after leaving we found a metal wire in our food and the chicken was not properly cooked at all. The rice tasted nasty and the vegetables were not good either. When telling them about a food allergy, the cashier was very confused and it took them a moment to process what we were asking them. The food came out fast but was not worth it. Panda Express next door is a much more suitable option if you’re looking for some takeout. This place is horrible.
… moreLatin Impulse Magazine
The service was fast and the food was good. Staff very friendly. It was my first time here. I had the bento box beef, fried rice came with dumplings and 4 pieces of sushi. Also order another bento box with chicken with same side orders. Overall not bad.
… moreZoe
Ordered here because looked really busy lots of takeout and people sitting in. Got the beef bento box. Really not impressed. Came with three dumplings no sauce for them. White rice and fried beef. Supposed to have teriyaki sauce. No came with it. Fried beef with a burnt flavor. Will no be returning.
… moreWilliam Pataky
Always consistent good food.
Small place with a few seats but it’s mainly a take out spot .
If you don’t know what you want when you get to the counter the often angry women at the register will show her displeasure.
If you try to order a small soda she will tell you they don’t have a small, only large. This has happened multiple times and seems like it’s a ploy to upsell a larger soda.
At the end of the day the food is always good and we enjoy getting takeout from there.
… moreKelly Kornberg
The food is great which is why I give it a 4 star. I would give it 5 stars if it wasn’t for the lady on the cash register bad attitude. She presents herself as very impatient and unapproachable, she was giving me attitude because I was indecisive on what sushi I want in my bento box. She makes u feel uncomfortable to ask for any changes on your order because she will make a fuss about it. That’s not giving good customer service at all, she needs to learn how to talk and treat customers with kindness and patience, which she lacks on. I been a customer going to this place for over 5 years so I don’t appreciate her bad attitude.
… moreMaya
Definitely the last time I order from here – it’s frustrating wasting money on requesting extra food and they give you barely even a normal amount. It’s gross.
The quality of the food doesn’t make up for the high price and horrible service.
Sticking with Teriyaki One from now on.
… moreBecca Wolfe
I love sushi and Japanese food but Sarku as fast food didn’t impress me. Probably won’t go back.
… moreQiubin Chen
The chicken teriyaki bento box is the best, I like the salad dressing, and the guy who taking he order was super nice, definitely will come back again
… moreNancy Aybar
Food was tasty, good portion, and fast. Services was mediocre but thats just there culture, very rare to see these individuals greet you with a smile. Anywho, place was clean and had tables to sit and enjoy your food but it was a beautiful day and we ate in the outdoor courtyard of the mall.
… moreTatiana Brea
Every weekend, the Sakura Japan restaurant in the Cross County Mall in the Bronx claims that their credit card machine doesn’t work. On other days, they tell customers to pay in cash because it is their preferred form of payment. I don’t know what’s going on with these people, but I have been visiting this place for over three years, and the same individuals are always running the cashier, and this behavior has never changed. When we mention that we prefer to pay by credit card, they react unfavorably and are very unfriendly. I’ve attached a picture of the handwritten sign about the credit card machine.
… more