Carrie Luther
I made 530 reservations three weeks in advanced for Christmas Eve, only the lounge was available. We decided to arrive a little early to have a cocktail at the bar. There was not any parking available, the entire parking lot was full. We decided to go down the street for a bit. I was dropped at the door and the crowd was to the door. After a bit I realized no one was moving and this was just the wait for tables. I was able to push through to the greeter and let hostess know we had arrived. I then attempted
to use the bathroom that was also overflowing with patrons. By the time I was able to sift through the crowd again our table was available in the lounge. We had a party of four that could barely squash into the tiny booth and a guests coat from another table was blocking a portion of the very small opening to the booth. By this time I was ready to call it an evening, the congested area was just very uncomfortable. Large parties just standing in the lounge area many with small children. It would have been more appropriate to have families not utilizing the lounge wait outside if there was no waiting space in the corridor.Our server was friendly and very efficient. I had a salad with crumbly blue cheese. Surf and Turf medium rare. The steak was very rare. Other guests had sampler, and pasta with meatballs. The food was good other than my steak being rare. I had a pomegranate martini for my second cocktail. My portion of the bill with tip was $120 for surf and turf and one martini. The first round of drinks was paid for at the bar. I thought it was a bit steep for what I received but it was a holiday so why not treat yourself! I did purchase a $50 GC as well and it seemed I was going to have to get back to hostess stand, fortunately our server was able to accommodate the purchase for me! There was no way of getting through the crowd again. It was now after 7pm and the commotion was increasing. As we exited there was a loud dispute and two vehicles yelling profanities at each other this went on for nearly five minutes as we were trying to get to our vehicle that was in the line of fire. Several other guests also seemed to be caught up in this stand off. Fortunately the dispute was broken up peacefully. I don’t think I will be coming back on a holiday, to say the least.
… moreJon Rogers
The service and atmosphere was outstanding at this restaurant food was good but to be dealer we are large party. Scallops were good but the sides were a little less than overwhelming. Our waitress was outstanding. Never once didn’t bring a drink or something requested and got it all right. I would go back for sure.
… moreCarla Green
We had the best waitress tonight. She was kind, friendly, quick and did a great job keeping our drinks full. The canoli and the cheesecake here is UNBELIEVABLE. I didn’t even want to wait to give this review. Thank you Ajantha for your amazing service and hospitality! We will be returning!
… moreS. B.
The entrees and salad were fresh. I had an entrée that came with a side of pasta with red sauce, but asked if I could switch the sauce to Alfredo. I was charged $8.31 to do so. Although they were generous with the sauce, that is expensive to change sauce on a side dish. A friend had the vodka pasta entree that doesn’t come with any protein and it is $27. Again, a little high. She added a side of Utica greens for $12. We were at the table over 10 minutes before we were even greeted by our server. The server was not very friendly, and apparently you can’t do separate checks, which he was a little rude about. So, if you’re going with other people, it is best to take a lot of cash to pay for your own meals.
… moreMark Olson
Interesting experience. I called in and asked if they could seat one as online it states reservation only. They said I could be seated in the bar area. When I arrived they sat me at a very nice booth. Understandably it was noisy in this area as people are dining in this area and enjoying a pre-dinner cocktail.
The dining area is a lot more quiet I assume as the waitress told me it was a bit more relaxed back there. The atmosphere is excellent!
The service was good. A.J. was my waitress. A special education teacher’s assistant who was very kind and professional. She had a very cheery demeanor and made the dining experience excellent.
The food was phenomenal. I would reccomend the salmon with the lemon butter garlic sauce. The salad was a bit sparse but very fresh and good.
Thanks for a wonderful meal Santangelo’s, and a wonderful dining experience!
… moreN N
We visited Santangelo’s Restaurant just as they were opening at 4:00 p.m. on a Sunday, arriving without a reservation. Although they were nearly totally booked, they kindly accommodated us. We were grateful they did because we had a great experience (but see updates below). With a choice of soup or salad, I chose a salad and my wife chose their homemade chicken noodle soup. I got to taste the soup and found it delicious, containing tender chicken with carrots and noodles that were not overcooked. My salad was dressed with a tasty Italian vinaigrette and was a great way to start a meal. For my main course, I ordered chicken riggies. The server asked whether I wanted it mild, medium, hot, or blazing hot. I chose hot, hoping that my taste buds would still be able to detect the nuanced flavors of the creamy tomato sauce. As with the soup, all components of the dish were flavorful and perfectly cooked. During the past 30 years, I have ordered this regional dish at many Italian restaurants, including in Rome and Utica NY, its place of origin. Santangelo’s chicken riggies ranks with the best I’ve had. It was just outstanding. Also, the service and ambience were excellent. One minor disappointment was that the bread was served at refrigerator temperature instead of being warmed. UPDATE-1: Consistency may be a problem at this restaurant. I ordered the Chicken Riggies again, but this time the pasta and vegetables were overcooked and in contrast to sweet tender breast-meat chicken, this time the dish had mostly dark meat that was somewhat gamey tasting. I left most of the chicken in the bowl. Also, we were disappointed in the garlic pizza bread. The bread had too little garlic and was very dry. It would have benefited from some butter being spread on the slices before topping with cheese and garlic. I’d recommend you just stick with the complimentary cold bread they serve with all meals. My wife ordered the Chicken Abruzzi again and loved it. Two grilled chicken breasts sandwiched a large portobello mushroom cap placed on a bed of lettuce with some sliced tomatoes and mozzarella. This must be one of the lower calorie dishes on the restaurant’s menu. UPDATE-2: Another disappointing meal. We returned here to meet friends who invited us to join them at the restaurant. I ordered the rigatoni pasta with traditional sauce and mild Italian sausage, and for a $3 up charge, had it topped with mozzarella and baked. It came with a side salad which for an $8.95 up charge could be replaced by an individual antipasto salad. The salad was great. However, when my main was delivered, I pointed out that the two round lumps under the cheese looked like meatballs but my waitress assured me that it was sausage. A few minutes later when I tried a bite, I found it to be a meatball. I moved both of them on to my bread plate and caught the attention of our waitress. She did deliver one 3″ link of sausage after I had mostly finished my pasta. The traditional sauce was pretty bland and the pasta had not been properly drained, so there was water at the bottom of the bowl preventing sauce from sticking to the pasta. I did enjoy sharing a pistachio cannoli with my wife for dessert.
… moreAlexa
Absolutely delicious food with a great atmosphere and wonderful staff! Got the Alfredo which was creamy and not at all dry. Also got the calamari which was perfectly breaded with a tangy tomato sauce. The Caesar salad and pasta fagioli were great starters to the whole meal. Highly recommend!
… morePeter Lawrence
Great food however the online menu is missing some dishes and I really don’t want to call after the lady that took my order had an attitude towards me. I still think about it 2 years later. Also do not tell them you want Chicken Alfredo because you will be corrected with some venom behind it
… moreAmanda Berlin
My son and I recently had dinner at Santangelo’s. It was a rainy night, but the restaurant was warm and welcoming. It was nice seeing the restaurant decorated beautifully for the holiday season. Our food came out prompt. It was warm and delicious. Our server was great. She checked in a couple times. I enjoyed the chicken riggies. My son enjoyed a burger. Everything tasted great. The salad with the meal is robust and had seasonal flare. It wasn’t a typical side salad. We look forward to returning.
… moreTammy Huber
Our waitress Ashley and chef Rocco made our visit to Santangelo’s a memorable experience. Ashley was very friendly, attentive, and knowledgeable about the food and drink selection. The fried calamari was a great way to start! It was light and tender. The cream of chicken soup was rich and flavorful. Although the star of the night was the lamb. It was seasoned perfectly, melted in my mouth, and enhanced with a yummy mushroom sauce. So, so good I keep thinking about it the next day! My mom’s strip steak and shrimp was cooked to perfection. My dad’s favorite dish, tortellini alfredo, was spot on as well! Santangelo’s is lucky to have Ashley and Rocco. Thanks again for the delicious meal and amazing service. We will definitely be back!!
… more