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✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out
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Long-running eatery serving Mexican & Southwest cuisine in a charming cottage with funky decor.
Address and Contact Information
Address: 279 Madison Ave N, Bainbridge Island, WA 98110
Phone: (206) 842-1999
Website: http://www.sancarlosgrill.com/
Menu Photos
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Reviews
G G
First meal landing on Bainbridge Island to visit family was at San Carlos Restaurant. You gotta have their chips and salsa! For dinner I had the chile relleno and my daughter had the steak burrito. I stole some of her steak – it was so good. Both dishes were delicious! Our hosts who are regulars here, had the combo meal and shrimp platter. We complemented our meal with a coconut margarita and their famous peach margarita. General Manager Kim made our dining experience so fun! She created the birthday cake flan which was so yummy and a great ending to our dinner.
… moreThang Phu
The food was hands down delicious and the saving grace of this review.
Their special chicken chimichurri is out of this world. It has the scent, the flavors, the texture and is absolutely perfect; especially since they even give you the option to substitute beans for roasted vegetables. I had a bite of their grilled steak fajitas from a friend’s plate and that was also seasoned to perfection. Our waitress was fun and nice but there were some annoyances with wait time and technical difficulty.
Now for the constructive feedback…
1) The wait for food and for someone to take our order is really really long. Not only that, after the waitress took our order, they had a technical difficulty where the machine lost our order and she had to redo it. Fix your machine! And staff more people during the dinner rush so the wait is not so horribly long.
2) The restroom is poorly designed; it is gender neutral and has exactly one toilet and one urinal in the same room and in a shared toilet stall. Qué!? Solution: put a stall between the two, not both inside the same stall. It is easy as that and your bathroom capacity is increased. Considering how much you are charging for the food, I would expect the restroom to accommodate at least 2 people at the same time. Also, the bathroom did not seem very clean, possibly due to poor lighting. I would recommend a lighting upgrade as well.
3) The food was good, but the cost of the meal is quite pricey. Normally, this could be accounted for either by great service or beautiful, well maintained, venue. The restaurant had minimal design effort, the bathroom does not seem to be well maintained or thought out at all, the service was ok at best… Please adjust the dining experience to match the price. i.e. more decorating effort, better bathrooms, better machine & better staffing to reduce wait time.
… moreTheir special chicken chimichurri is out of this world. It has the scent, the flavors, the texture and is absolutely perfect; especially since they even give you the option to substitute beans for roasted vegetables. I had a bite of their grilled steak fajitas from a friend’s plate and that was also seasoned to perfection. Our waitress was fun and nice but there were some annoyances with wait time and technical difficulty.
Now for the constructive feedback…
1) The wait for food and for someone to take our order is really really long. Not only that, after the waitress took our order, they had a technical difficulty where the machine lost our order and she had to redo it. Fix your machine! And staff more people during the dinner rush so the wait is not so horribly long.
2) The restroom is poorly designed; it is gender neutral and has exactly one toilet and one urinal in the same room and in a shared toilet stall. Qué!? Solution: put a stall between the two, not both inside the same stall. It is easy as that and your bathroom capacity is increased. Considering how much you are charging for the food, I would expect the restroom to accommodate at least 2 people at the same time. Also, the bathroom did not seem very clean, possibly due to poor lighting. I would recommend a lighting upgrade as well.
3) The food was good, but the cost of the meal is quite pricey. Normally, this could be accounted for either by great service or beautiful, well maintained, venue. The restaurant had minimal design effort, the bathroom does not seem to be well maintained or thought out at all, the service was ok at best… Please adjust the dining experience to match the price. i.e. more decorating effort, better bathrooms, better machine & better staffing to reduce wait time.
David Greenlees
I didn’t eat due a stomach issue. My wife had the cheese enchiladas. She said the enchilada was good but not the beans and rice were just so so.
The waitress did her job but was less than friendly. When I asked about a dish that I saw on their website, she said it wasn’t available and started to rant saying “Google can’t tell them what to do.” Really? I don’t think they are. It’s the restaurant’s website.
… moreThe waitress did her job but was less than friendly. When I asked about a dish that I saw on their website, she said it wasn’t available and started to rant saying “Google can’t tell them what to do.” Really? I don’t think they are. It’s the restaurant’s website.
Mr. Wasatch
Very delicious Mexican food with that home-style vibe. Great service and fun atmosphere. Definitely a must try experience when hungry on Bainbridge Island.
… moreEvan
Nowhere close to authentic Mexican food. We were served overcooked rice, old guac, and questionable salsa. The food was decent & edible, but definitely not 4 star worthy.
… moreIsmail baker
Absolutely the best fajitas I have ever had. Wonderful staff. Very friendly and welcoming. When I asked for a box, they even made an extra margaritas to go. These guys are above and beyond. Absolutely recommend and will definitely come back. Thank you.
… moreJames Christie
I just love this place. Excellent food good prices and good service. One of the if not the best Mexican restaurants in Kitsap county.
… moreDenise Kulak
Just found this great local gem….very clean….wonderful staff….and menu is great! Sit outside or inside…a great local Bainbridge Island place…my new favorite.
… moreIndy Guy
We had a reservation at 6 o’clock and got our food at 7:30. The waiter advised we eat fast or box our food. Thanks guy! Lol. The guy asked if we wanted to pay. “Um We haven’t got our food. Yet!”
They presented boxes before we got food, which was strange.
No apologies from management. Missed our ferry. With out of town guests WITH KIDS. Had a wonderful time all day, then experienced, “The San Carlos”. It’s a gamble, read other reviews if you want any warning.
This place has the worst staff. The worst is the manager did not even apologize, the waiter had to. That speaks loudly. We only ordered 3 items. It took one hour and a half.
I went there years ago it was ok. Never going back. The ferry crossing time is 35 min, it took three times the time to get 3 dishes. Pathetic.
“Sorry we are slammed”. As I see nobody in the same dining room. If they are slammed, they should let patrons know it will be a long wait like that up front, like other good restaurants do.
Honesty, owning up to mistakes will go far.
The few bites of the smoked chicken enchiladas were tasty, but it wasn’t worth the hassles.
See photo for number of items, order time and when they ran the card (which we had not received our food yet). They brought out the food which was another mixup.
… moreThey presented boxes before we got food, which was strange.
No apologies from management. Missed our ferry. With out of town guests WITH KIDS. Had a wonderful time all day, then experienced, “The San Carlos”. It’s a gamble, read other reviews if you want any warning.
This place has the worst staff. The worst is the manager did not even apologize, the waiter had to. That speaks loudly. We only ordered 3 items. It took one hour and a half.
I went there years ago it was ok. Never going back. The ferry crossing time is 35 min, it took three times the time to get 3 dishes. Pathetic.
“Sorry we are slammed”. As I see nobody in the same dining room. If they are slammed, they should let patrons know it will be a long wait like that up front, like other good restaurants do.
Honesty, owning up to mistakes will go far.
The few bites of the smoked chicken enchiladas were tasty, but it wasn’t worth the hassles.
See photo for number of items, order time and when they ran the card (which we had not received our food yet). They brought out the food which was another mixup.
David Hicks
My wife and I, plus a friend ate there last night. I decided to have their special Ropa vieja, shredded flank steak with jasmine rice and grilled plantain’s. While the meat was prepared well, it was devoid of any kind of flavor at all other than beef and maybe tomato(?). As for the rice, they need to learn how to wash it or measure the rice&water much better, really really bad rice. The plantains were ok after a good dose of salt, not much else can be said about them. Our friends chicken dish was similar, chicken was prepared well, but really devoid of any flavor. I wont get descriptive of my wifes shrip dish, but borderline food poisoning(but WOW, it had flavor beyond the shrimp).
The deck atmosphere is really nice, but I would never recommend this place to someone. That is three strikes on one table for an expensive Latino restaurant, spend your money elsewhere. I gave it 2 stars based on service and atmosphere, otherwise 1star
… moreThe deck atmosphere is really nice, but I would never recommend this place to someone. That is three strikes on one table for an expensive Latino restaurant, spend your money elsewhere. I gave it 2 stars based on service and atmosphere, otherwise 1star