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Salvatore’s Old Fashioned Pizzeria is a beloved multi-location pizzeria headquartered in Rochester, NY since 1978! We serve up delicious pizzas that are crafted with the finest ingredients. Our diverse menu includes classic and gourmet pizzas, mouth-watering wings, subs, salads, pasta dishes, and more. Whether you’re dining in, taking out, or enjoying our efficient delivery service, you’ll experience the same high quality and exceptional taste that has made us a local favorite. Catering services are also available for events of any size. Visit one of our convenient locations to taste Rochester’s Favorite Pizza!
Area chain restaurant offering creative pies, tons of toppings, wings & Italian subs.
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Salvatore’s Old Fashioned Pizzeria – Rochester NY’s Best Pizza!
Over the past 40 years Salvatore’s has become known as the best pizza restaurant in Rochester NY, with over 25 locations in WNY and a full delivery menu!
Salvatore’s Old Fashioned Pizzeria – Facebook
Salvatore’s Old Fashioned Pizzeria. 25892 likes · 855 talking about this · 6341 were here. Rochester’s #1 Pizza! Thank you, Rochester!!
Salvatore’s Pizza : r/Rochester – Reddit
Which Salvatores seems to be able to avoid. While they get my vote for a decent pizza, they are definitely horrible at delivery of their fried …
Reviews
Jennifer
Very poor customer service. I order here frequently and have a loyalty account. Tonight ordered 4 subs, got them home and they were made incorrectly. I don’t get out of work until 9, so it’s unfortunately close to closing time – so I called right away because there was no way I could eat mine (there were onions on my sub and I have a severe sensitivity) – and I’ve been waiting all day to eat. The employee who answered the phone apparently consulted with the manager and they offered to either refund me $4 of the $10 the sub cost OR remake the sub AFTER I returned the incorrectly made sub. I had to go back to the store at almost 10 at night – in the snow – and wait for them to make the sandwich all over.
THEN THE REPLACEMENT SANDWICH WAS CHINTZY! There was a minimum amount of meat – and it appeared to be the shavings that build up around the deli slicer!
It was honestly offensive. And seems counterproductive – if you have loyal customers, don’t you want to treat them right? Especially in this economy. It’s a shame and I can’t recommend a business that practices as though they disdain their customers.
… moreTHEN THE REPLACEMENT SANDWICH WAS CHINTZY! There was a minimum amount of meat – and it appeared to be the shavings that build up around the deli slicer!
It was honestly offensive. And seems counterproductive – if you have loyal customers, don’t you want to treat them right? Especially in this economy. It’s a shame and I can’t recommend a business that practices as though they disdain their customers.
Angely Delgado
Salvatore’s on East Main St – Very Disappointing Experience
I am a regular customer at this Salvatore’s location, and my family also orders from here often. Unfortunately, today’s experience was extremely disappointing.
I was working today and forgot my lunch, so I placed a delivery order for food I was really looking forward to. I practice fasting and had not eaten since 5:00 pm the day before, so I was excited to finally eat something I enjoy.
When the food arrived, the service was terrible. The food was cold, there was no meat sauce on the side, and the chicken was not cooked properly. I immediately called the restaurant to explain what happened. The first employee lied and said I did not order meat sauce. The second employee claimed they put it in the bag, which was not true—there was absolutely no meat sauce.
I was told they could send the sauce in 30 minutes, but I needed it during my lunch break. That is the whole reason why you order the food the way you like it. The staff was rude, dismissive, and did not try to understand the situation. One employee even blamed the cold food on the snowstorm, which is not the customer’s fault. To make things worse, they hung up the phone on me while I was still speaking.
It felt like they did not care about losing a good customer. I spent $25.00 for a meal I could not properly enjoy. I was not offered a refund, replacement, or any solution.
If this location cannot properly handle deliveries during a snowstorm, they should not offer delivery at all. Very unprofessional and disappointing.
… moreI am a regular customer at this Salvatore’s location, and my family also orders from here often. Unfortunately, today’s experience was extremely disappointing.
I was working today and forgot my lunch, so I placed a delivery order for food I was really looking forward to. I practice fasting and had not eaten since 5:00 pm the day before, so I was excited to finally eat something I enjoy.
When the food arrived, the service was terrible. The food was cold, there was no meat sauce on the side, and the chicken was not cooked properly. I immediately called the restaurant to explain what happened. The first employee lied and said I did not order meat sauce. The second employee claimed they put it in the bag, which was not true—there was absolutely no meat sauce.
I was told they could send the sauce in 30 minutes, but I needed it during my lunch break. That is the whole reason why you order the food the way you like it. The staff was rude, dismissive, and did not try to understand the situation. One employee even blamed the cold food on the snowstorm, which is not the customer’s fault. To make things worse, they hung up the phone on me while I was still speaking.
It felt like they did not care about losing a good customer. I spent $25.00 for a meal I could not properly enjoy. I was not offered a refund, replacement, or any solution.
If this location cannot properly handle deliveries during a snowstorm, they should not offer delivery at all. Very unprofessional and disappointing.
Gerald Brown
I’ve never seen someplace shoehorn a paper plate into a to-go container to give you less food lol. And a 25 minute wait for a garbage plate when I got this at like 3 pm midweek seemed longer than normal. I also have never been served a cheeseburger plate with mozzarella cheese as the default cheese and I’ve eaten plenty of garbage plates in Rochester and the surrounding suburbs. It’s always American cheese.
… moreMarlynn Moneypenny
If I could put no stars … I would!! I paid over $14 for a sub that had maybe 2 slices of meat on it !! I ordered ham and turkey I should have more meat than this ! East ridge road would never make a sub like this ! So much bread for a lil bit of meat and toppings ! Never again !
… moreTrice L
We are a family that does not eat pork for religious reasons and the person who took our order forgot that we requested BEEF pepperoni and not PORK Pepperoni. When we received our order we requested a new order with BEEF pepperoni. Instead of the manager taking accountability for their mistake, he blamed us for not being clear on our order and told us not to do it again. Mind you we are long time customers and have a long history of ordering non pork products (especially beef pepperoni pizza). We asked for beef pepperoni and asked the person to repeat the order back to us as we always do. I’m seriously considering never ordering here again because this is the second time and now I’ll have to spend my night asking my god for forgiveness for eating pork smh.
… moreAshley Klinkbeil
Went to the highest rating Salvatore’s near us while visiting Rochester, all the workers were absolutely amazing and even loved getting to see my daughter, when she spilled milk they were very nice and assured us it was alright and we immediately started cleaning it up. I can’t express how amazingly nice the staff was especially after a bills game! And not to mention the food was absolutely delicious.
… moreLarrice Richardson
$30 for a dozen donuts.. only received 6 in the actual order. On top of that had to wait 2 hours for an around the corner delivery. No real apologies.. This after a 2 year hyattis because of sub par service. Same thing years later. Called corporate and email.. no response. How do they stay in business???
… moresilver ninja
Usually have great food and great service , seems like both the food and the service have been going down hill lately, with wait times and deliverys taking a lot longer than any other places that I order from in the same area, it’s hard to give this store my business, I’d really like to see this store bounce back and be a great location to order from again.
… moreJ G
I love salvatore’s!!! It is definitely a Rochester staple. The pizza is the absolute best but so are their subs. I cant wait to try the garbage plate one of these days.
… moreBonquisha
We come here/order p/u often. The food is consistently good. (Best Salvatore’s in the area, imo).
The bar area is often really, really loud for late afternoon/early dinner. This makes inside dining almost impossible sometimes. If you have kids, bring ear plugs so they don’t hear the foul language/banter being shouted across the bar.
Generally the service is on point. However, there are 2 bartenders that are notoriously slow and definitely prioritize friends/regulars. We usually experience this on Thursday nights and Sunday afternoons. Unfortunately there are no other servers/wait staff.
Please add a changing table to your bathrooms. We don’t love having to change our kiddo in the only one that has a flat surface— a pleather bench.
Take out: 5/5
Dining in: 2/5
… moreThe bar area is often really, really loud for late afternoon/early dinner. This makes inside dining almost impossible sometimes. If you have kids, bring ear plugs so they don’t hear the foul language/banter being shouted across the bar.
Generally the service is on point. However, there are 2 bartenders that are notoriously slow and definitely prioritize friends/regulars. We usually experience this on Thursday nights and Sunday afternoons. Unfortunately there are no other servers/wait staff.
Please add a changing table to your bathrooms. We don’t love having to change our kiddo in the only one that has a flat surface— a pleather bench.
Take out: 5/5
Dining in: 2/5