Sakura Japanese Steak and Seafood house

  4.2 – 511 reviews   • Japanese steakhouse

Chain teppanyaki grill serving steaks & seafood, plus sushi & a traditional Japanese menu.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Sakura Japanese Steak and Seafood house 20715

Menu Photos

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Reviews

Karla Molina Burgos
Delicious food exceeded my expectations. It was the first time I visited that place with my family. It was a wonderful experience that we will definitely return. The waitress was so attentive and Omar from the sushi bar was so kind, as well as chef Carlos. I will never forget their names because they made me feel at home. I really enjoyed the food and customer service.
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Safiya P
Great atmosphere. Two of us stopped in around 3p on a weekend. We were seated quickly with another couple. The environment was clean and the waitress Hazel was nice. We were really hungry so happy the onion soup and salad came out quickly. Ordered the shrimp and chicken Teriyaki with chicken livers. The other plate shown was scallops and vegetables. Total had 18% tip included. Pleased with our experience.
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Selena H.
Not what it used to be. The service was OK. Food was OK. It used to be exciting
The Chef we had didn’t do all the tricks with his cooking style. Didn’t smile. He didn’t seem happy to be there. It was just meh . I think it was fun back in the day. Now the quality and the service just isn’t the same like it used to be.
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Chelsea Thomas
There was a FLY in my food. ( A whole bug)….While eating. I’m glad I stopped when I did. This is so disturbing. This is my first and LAST TIME ordering from this establishment!!!!
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Nautica G
This Sakura location use to be one of my absolute favorites in the area. My family dines here often and we absolutely love the chefs. However, not only has the quality of food gone down (pictures attached) but the new weird rules they are implementing are ridiculous (photos also attached).

1)You now HAVE to get their vegetables the way they come, no modifications. For someone with a severe mushroom allergy, I absolutely cannot have them, and cannot simply dig around them. I understand that some people come in and ask for their veggies without this or that just because they do not like them (these people SHOULD just go around whatever vegetable they don’t like) and that causes an inconvenience for the restaurant, but completely disregarding that some people actually have food allergies is ridiculous. Those of us with food allergies must pay an upcharge, or die. (or not come here anymore )

2) Mandatory 15% gratuity on TAKEOUT ORDERS?! LOL, What is the joke.

Go to another location. Annapolis is great!
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T Haynes
UPDATE 28 October 2022
I’ve updated this review to say, the owner responded initially to me via email and stated how he would like to talk via phone vice email, which I felt was more personal and I appreciated that from him. He said he would call the next day and he did! He stood by his word. We talked, he listened and was extremely apologetic and offered ways he would like to rectify the issue. We both came to a mutual agreement and the outcome was very pleasant for us both. I will say, if you ever encounter any issues (hopefully not), Mr. Steve is willing to listen and do what he can within reason to make things right or at the very least offer his apology, which is what most customers want in the end…. to be heard and an apology! Thank you Steve, much appreciated!

10/23/22 (1star) Be mindful of the 18% gratuity they add to ALL checks of 1-9 people(per Antonio, a server, you can opt out) if you make a fuss as I did. My daughter and 3 friends patronize this location for her birthday. When I asked why is there an 18% gratuity when it’s usually a party of 6-8, I was told by Ayliah who said she was the manager that is now the policy. Then asked for someone who could further assist in this matter and she gave me the name Steve. She refused to give last names and directed me to look for it on their website. I have located Steve information (not on any of the websites) on LinkedIn and will be reaching out directly. Thank asked for a corporate number and she again stated it was on the website (NOT). And why the additional female worker standing behind the counter with Ayliah felt the need to address me when she was not the waitress nor management. She proceeded to interject in a hostile manner to which I felt was unnecessary. She was very aggressive and confrontational which is poor customer service. I will be reaching out to Steve directly to see if he is aware of how his restaurant is operating. Adding: after checking the website, no information is online for management thus, more piss poor customer service. I will be for certain to reach out Monday morning!
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Tracy Zaccarelli
Ordered a to go order habatchi chicken and shrimp. When I got home to eat there was a puddle of grease and vegetables were completely raw! I will not be back!
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Kali “KK” Harris
As usual they didn’t disappoint, and don’t sleep on those leftovers. They always warm up just as well or even better the next day.
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La Mitchell
The food was really good, the staff was very nice. The bathrooms were really dirty.
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Colleen Renee
If it wasn’t for our server being so sweet, I would’ve been pretty upset. I saved up to take my 3 kids out on a special date because they’ve been requesting this restaurant for the dinner and show. However, the chef that we got didn’t speak to us at all. He just cooked the food and left. $150 and no interaction from the chef at all which is the main event of the restaurant? Myself and my kids were a bit disappointed. Won’t be back unfortunately.
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