Russ’ Restaurant

  4.3 – 1,270 reviews   • Family restaurant

Social Profile:

Local chain serving familiar fare for breakfast, lunch & dinner in a family-friendly setting.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Russ' Restaurant 49418

Hours

Tuesday6:30 AM–9 PM
Wednesday6:30 AM–9 PM
Thursday6:30 AM–9 PM
Friday6:30 AM–9 PM
Saturday6:30 AM–9 PM
SundayClosed
Monday6:30 AM–9 PM

Address and Contact Information

Address: 4440 Chicago Dr SW, Grandville, MI 49418

Phone: (616) 531-1146

Website: http://www.russrestaurants.com/

Menu Photos

Order and Reservations

Order: Order online

russrestaurants.com

Photo Gallery

Related Web Results

Russ’ Restaurant | Family Dining | Michigan

Russ’ Restaurant is a family restaurant that has served Homemade Goodness to West Michigan for over 85 years. Our passion is our people and our community.

Order Online | Russ’ Restaurant | Michigan

Click on your desired location: Holland, Grand Rapids, Grandville, Muskegon, Plainfield, North Muskegon, Wyoming…

Lunch & Dinner Menu | Russ’Restaurant | Michigan

Can’t decide? Try a sample basket loaded with onion rings, cheese sticks, fried mushrooms, & chicken tenders served with your choice of our homemade sauces: …

Reviews

Josh Rosema
I ate at this location when I was a kid with my grandparents. Great food and service back then. They have since renovated and did a good job of it. The food is still really good and homestyle. The service is outstanding. Prices are reasonable. You won’t regret stopping in!
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Aaron Lehrman
Good burger and amazing fries. Their burger menu is extensive!

– All American Bacon Cheese Burger – $13 + $1.50 (upgrade from third to half pound patty): The burger overall was good. The burger patty was a bit smaller compared to other half pound patty burgers I’ve tried, but was juicy. It was almost a smash patty the way it was made (true smash patties are thin to cook faster). It was fairly good quality meat. The toppings were balanced and fairly fresh. The bun is an excellent choice for a burger. It needed a bit of salt and pepper (it tasted flat). You cannot see the bacon in the picture or in person, but it is there and it was the right amount to balance the flavors. Once I did that, the amazing quality of the rest of the burger came alive.

– Fries – $2 extra with the burger that normally comes with chips: The fries were amazing good. Some of the best fries I’ve had in a while and probably my top five in the Grand Rapids area. They are cooked right, battered, and seasoned perfectly. It did have a bit more salt than I usually like, but this time it worked really well and I cannot complain.

Considering the burger and fries came to $16.50+tax, it is a little on the expensive side compared to other half pound burgers and fries out there. Yes, I factored in the bacon.

– Oreo Malt: (yeah, I’m strange). It was delicious beyond a doubt! I had that thing gone in seconds.

– Service: Our waitress was attentive and kind. She made sure we were taken care of. Everyone there seemed to carry themselves very positively.

– Atmosphere: Dark accents including dark wood and stone but lit up nicely. They have tables and chairs as well as booths.

It was remodeled a few years ago and still has that new restaurant feel. I’ve been here a few times in the last 20 years or more and it is a staple for many in the area. It is a friendly force to be reckoned with. The staff are often well connected to each other and their clientele in a friendly way.

– Conclusion: Who doesn’t recommend Russ’?

Visited at 11am on a Monday.
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Aaron Huizenga
Bad Experience – Very Disappointed

We called ahead to place an order for drive-thru pickup. Yes, we arrived earlier than our scheduled time, but the order hadn’t even been placed yet. I specifically asked for ranch with both meals, and neither one had any included.

We had to leave right away due to another obligation, so I called to let them know. The woman on the phone acknowledged that we did request ranch and admitted it wasn’t included. When I explained that the meals aren’t the same without it, her response was that ranch costs 30 cents and the “most she could do” was refund us 60 cents.

So nothing about the actual inconvenience? Nothing about the fact that the meals were incomplete? Just 60 cents?

What a joke this place has turned into. Poor service, zero accountability, and no regard for customer experience.
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Keep Birch Lake Beautiful
We were seated as a table of 8 pretty quick plus a baby. We waited an hour and 20 minutes for our food, we had to ask our server Ashley to bring our soups and salads. The food finally came it was cold and not good. We ate because we were absolutely starving. We love Russ’s but would never come to this one ever again. Worst Reuben I’ve ever had cold and tasteless. Crazy to be honest.
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Ron Wenger
5 Stars all the way around. Greeted and seated right away at lunch on a Saturday. This was our first visit to a Russ’s and it won’t be our last. MY wife ordered cold drink and the Meatloaf stacker and added fries. I ordered coffee, water, and the Big Dutchman Supreme (comes with Bacon, Swiss cheese, Lettuce Tomato and mayo- I skipped the mayo) adding fries and coleslaw. Drinks came out fast and the coffee was hot and fresh. Never had to wait for a refill. Great service. The waitress brought out my coleslaw in two dishes ( just in case I wanted to share with my wife ). Of course I did. It was fantastic. Crispy, cold and very fresh tasting. The coleslaw alone is worth a return visit. Our food followed shortly. I like to rate burgers so these are my opinions only and may not suit everyone. I had the option of a 3rd or a 1/2 pound patty. I opted for the 1/2. The patty was hand formed and seasoned, cooked medium and had great flavor. Toppings were fresh and tasted great. Bacon was perfectly cooked. The bun was a gourmet bun that was buttered but not toasted ( in my opinion, a toasted bun would make a home run burger taste like a grand slam burger). And like everyone else, a slice of processed Swiss cheese. This where the burger fell a bit short. I get economy and all, but a slice of real cheese on a burger is a must. The meatloaf stacker was rated by my wife as outstanding. The brown gravy was out of this world. the meatloaf was well seasoned and perfect. So a winner there. The french fries were skinny and served with the plate on mine and in a bowl for my wife. They were very good , so a A+ there. We had our desert to go so more on that later. All and all an outstanding experience and great food. Worthy of another visit.

Came for another visit on 26 Jul 2024. Great food as always. Great service but a shout out to our server Brooklyn who was very nice and personable. It was a great meal and we felt welcomed.
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Stephen Bozeman
Not the greatest experience. The onion rings were bad enough that we had to have them taken off the bill. My burger was okay but nothing special and it was supposed to be a 1/2 pound but it was 1/3. The salad was mediocre at best. Just a disappointment.
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Bonnie Pelligra
I ordered the hot beef sandwich. Let me tell you … it was probably one of the best, if not the absolute best hot beef sandwich I’ve ever had. The gravy was rich and tasty. The beef was perfectly bite-sized and well seasoned. I love that it was so easy to eat. No struggling to cut the meat. I will be back for this meal again!!!
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Adam Stout
The food is literally the lowest quality that I have ever had . It’s incredible that anyone would use such cheap products. Fast food restaurants use higher quality products. Step it up guys this is gross
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Kim G
Ugh, what a nightmare! The service was absolutely terrible. Our server completely ignored us, even serving tables that arrived after we did. We had to remind her to take our order, and our appetizer arrived cold. After an eternity with two hungry kids ‍ ‍ ‍ , our main course was wrong and had undercooked fries. We waited a whole hour, and our coffee was never refilled despite asking twice! ☕️ The cashier did remove the burger, but honestly, more should have been done.
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Steve Uittenbogaard
The food was great! The service was great! And they had a good Beenie boo selection
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