Cole Culp
Great food! Great atmosphere—good selection of seating with lots of TVs for sports and shows. Comfortable environment. Good drinks. Right off the highway, perfect for us locals who live nearby. But also for those traveling or staying in Holiday Inn. We live 2 minutes away and love coming down for a tasty easy dinner.
… moreRichard Bequette
Looks like a cool place. Came here to watch Thursday Night Football (on Amazon, so not many places have it). They do. Service is incredibly slow on the back side of the bar. The red head bartender is working her butt off but forgets to look behind her. Another guy, dark skinned with grey/ white hair and bead shows up – seems like just got back from break, takes his jacket off and gets behind the bar like he’s going to help. But, he mostly just jokes with people at the front of the bar. Maybe he knows them? He looks at his phone while people need service. I sit hungry, wishing I could order food. Anyway… I eventually flag down the busiest bartender/server – she’s doing it all. (just look behind you and include the back of the bar in your hurried frenzy). We can all appreciate someone being busy, just sucks to be ignored.
Food finally came, it was pretty good. Service got better for drinks after dinner once some people had left. Bearded guy comes and goes, but adds little value, if any.
Maybe some love for the bartender working her but off while the other guy literally stands around. I hope they’re not sharing tips.
Hours later, the dark skinned bearded guy still stands behind the bar and does nothing but joke with a few patrons, while completely ignoring everyone else. If you’re not the bartender on duty – get out of the area so we can see who is working. If he is working, he is absolutely awful. Give her all the tips!!!!!
… moreJessica Evans
Great atmosphere here. Staff are phenomenal. The owner really cares about his staff and his guests. They have a pool table, several TVs, and lots of seating. We have been here several times and will continue to come back!
… moreShyla Williams
I had an amazing dining experience thanks to our waiter, Blaze! She was incredibly attentive, friendly, and professional from the moment we walked in. The food came out perfectly timed, and every request was met with a smile. What really stood out was her genuine personality. You can tell she cares about the customer experience. Highly recommend asking for her if you want top-tier service!
… moreDerrik Hassemer
I wish I could give it zero stars. I waited over an hr for my food. I watch 4 people who ordered before me get there. I put my card on the bar to pay my tab and she says I gave you a discount. I left before a got my food
… moreDevin Ruttinger
Blaze was an excellent tender! She helped me determine a suitable IPA and was friendly and informative during my order! The social and inviting experience will influence my return in the future!! I would recommend this visit to any future travelers.
… moreJohn Bielick
Not sure how or why there are 4.5 stars for this place. My experience eating here was less than stellar. The food was excellent but service was absolutely terrible. We had a waitress who never smiled and really didn’t serve us. We had to visit the main counter to get a beer. Food took a LONG time to serve. Would not return here.
… moreTom Wilhoit
Great Service and atmosphere. Britney and Blaze behind the bar are fun and efficient. Everything I have ate there was good, the pizza is great, and the quesadillas are my favorite.
… moreChristopher Riberdy
Excellent Burger, cooked perfectly and pizza too!!
Decent menu options for a variety of tastes. Definitely stop here and try it out.
… moreNeil Colvin
I’m in Springfield often for work and Route 66 Pizza Factory has become my one stop shop for food and drinks. Staff is very friendly and attentive and they always make me feel like I’m home away from home. Blaze and Brittany are your go to mixologists when you are here. They can pass as full time wizards with their cocktails they create and partime comedians so you get some laughs along the way. They both create an environment that makes you want to stay for “just one more”. Blaze also makes an amazing Blazin’ Hot Bloody Mary. Again, if you ever want a drink that can be Insta worthy and have great conversation along with it, stop in!
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