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Rotelli of West Boca is your favorite neighborhood, family owned, one stop shop for delicious Italian food! Whether you’re joining us to dine in, stopping by to grab some quick take out, or having us deliver to your home, we guarantee you’ll love our amazing cuisine and our family-oriented staff. Enjoy one of our incredible, hand-made pizzas, one of our tasty authentic Italian pastas, one of our enormous salads, or one of our delicious desserts. We hope to see you soon at Rotelli of West Boca!
Italian restaurant chain for casual eats including classic pizzas, specialty pastas & sandwiches.
Address and Contact Information
Address: 21747 North, FL-7, Boca Raton, FL 33428
Phone: (561) 482-4008
Website: http://rotelliwestboca.com/
Menu Photos
Order and Reservations
Order: Order online
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Reviews
Mikasa Ackerman
I have never written a review. However, I recently ordered delivery from this Italian restaurant and had such a great experience. When I called to place my order, the staff were so kind and patient. They really helped me figure out what I wanted and gave great suggestions, which made it super easy to decide.
The food arrived within a reasonable amount of time and was still fresh and delicious. What really surprised me was that the owner delivered it himself! He was so friendly and made sure everything was perfect. He even invited me to come dine in at the restaurant sometime, which I thought was such a nice, personal touch.
Overall, just a really great experience with amazing service and food. I’ll definitely be ordering again — and next time, I’ll probably take him up on that invite to dine in!
… moreThe food arrived within a reasonable amount of time and was still fresh and delicious. What really surprised me was that the owner delivered it himself! He was so friendly and made sure everything was perfect. He even invited me to come dine in at the restaurant sometime, which I thought was such a nice, personal touch.
Overall, just a really great experience with amazing service and food. I’ll definitely be ordering again — and next time, I’ll probably take him up on that invite to dine in!
yumeko yugga
This Italian restaurant is absolutely amazing. The food is perfectly cooked and seasoned just right, everything tastes fresh and authentic. The atmosphere is so warm and comforting, it makes you want to stay and relax. I would definitely recommend this place to anyone looking for a great meal and a cozy dining experience.
… morevictoria au
RWB lowkey slaps. The pizza was crispy, the pasta was unreal, and everything tasted super fresh. Service was so nice and actually attentive (rare). Cozy vibes, no complaints, 10/10 would absolutely pull up again.
… moreJessica Cobbs
AMAZING! One of our new favorite spots!
Everything was delicious and the service also deserves 5 stars! Elena and Sara were so sweet and attentive! We tried the hawaiian pizza and it was definitely something i’ll be going back for!
… moreEverything was delicious and the service also deserves 5 stars! Elena and Sara were so sweet and attentive! We tried the hawaiian pizza and it was definitely something i’ll be going back for!
Fast One Credit
I don’t normally write negative reviews; it’s not part of who I am, but sometimes feedback is the most generous way to help someone grow.
The restaurant is beautiful, calm, a small sanctuary well located and has a welcoming atmosphere. My husband usually orders food from here, and we decided to have dinner there for the first time, me with our 4-year-old daughter. Unfortunately, our experience was deeply disappointing due to the way we were treated by the waitress Elena S.
From the beginning there was confusion and a total lack of professionalism. I was being served by one person, when the other simply interrupted me. I ordered a cappuccino, which came as a simple espresso. My order was interrupted several times, and the simple request to change a cheese pizza that Elena suggested, without waiting for me to finish my order, to half Portuguese and half cheese (paying the full price), was met with impatience, rudeness, and no empathy. Instead of communicating clearly, Elena became defensive, distorted the facts for the owner, and made us feel uncomfortable and disrespected. As someone who has worked in customer service, I know that kindness and listening are the soul of good service. What happened today wasn’t a misunderstanding, it was a lack of respect.
To the owner: your restaurant has great potential and a wonderful atmosphere. But service like this dims any shine.
(Elena S.) This is an opportunity to reflect and grow. Every table you serve is a chance to practice empathy and respect.
Simone
… moreThe restaurant is beautiful, calm, a small sanctuary well located and has a welcoming atmosphere. My husband usually orders food from here, and we decided to have dinner there for the first time, me with our 4-year-old daughter. Unfortunately, our experience was deeply disappointing due to the way we were treated by the waitress Elena S.
From the beginning there was confusion and a total lack of professionalism. I was being served by one person, when the other simply interrupted me. I ordered a cappuccino, which came as a simple espresso. My order was interrupted several times, and the simple request to change a cheese pizza that Elena suggested, without waiting for me to finish my order, to half Portuguese and half cheese (paying the full price), was met with impatience, rudeness, and no empathy. Instead of communicating clearly, Elena became defensive, distorted the facts for the owner, and made us feel uncomfortable and disrespected. As someone who has worked in customer service, I know that kindness and listening are the soul of good service. What happened today wasn’t a misunderstanding, it was a lack of respect.
To the owner: your restaurant has great potential and a wonderful atmosphere. But service like this dims any shine.
(Elena S.) This is an opportunity to reflect and grow. Every table you serve is a chance to practice empathy and respect.
Simone
Howard hechtman
Food is just okay. But when I witnessed the owner berate a customer at the counter I couldn’t just ignore it. If hospitality is not your thing then maybe be a silent owner. The service could have been better yet when I saw how the owner is, I understand now why the staff isn’t great. They are probably just as unhappy to be there as he is. For the girl picking up food, I felt bad for you. You simply asked a question and both you and the kid behind the counter got the brunt end of his bad day. I left this so that maybe in the future this place can be better.
… moreChelsea Cervantes
I don’t often leave reviews, but after what I witnessed—and after reading how the business chose to publicly respond to another customer—I feel compelled to share my experience.
During my visit, I observed a staff member being dismissive toward a customer who simply asked a question about their order. The food itself was fine, though service was slower than expected. Initially, I considered leaving a balanced and constructive review. However, after reading a recent customer’s review and the business owner’s public response to it, I was genuinely disgusted. Blown away to be exact!
Reviews are an opportunity for reflection and improvement. They are a chance for a business to acknowledge concerns and demonstrate a commitment to better service. Unfortunately, the response I saw did the opposite. Rather than addressing the feedback with professionalism, it reinforced and proved the concerns raised by the customer to be true and reflected poorly on the business as a whole.
Delivery drivers and customers alike are guests in your establishment and deserve to be treated with basic respect. Asking for a timeframe on an order in order to notify the customer is a reasonable request, not a provocation. I personally appreciate when my delivery drivers keep me updated on my order. Publicly disparaging someone who raises a concern only validates the original criticism, shows the lack in the leadership of the business and makes you look extremely bad to the public (your potential guests). What was especially troubling was the decision to publicly shame and demean someone for working as an Uber Eats driver to support her military son…. A SOLDIER IN THE MILITARY. Honest work should never be used as a point of ridicule. Using someone’s livelihood as a way to discredit them is inappropriate and reflects poorly on the values of the business.
Based on both what I observed in person and how feedback was handled publicly, I will not be returning to this restaurant. I’ve been a customer for many years, and it’s disappointing to see a missed opportunity to take the higher road. I truly hope the approach to customer service and accountability improves in the future.
… moreDuring my visit, I observed a staff member being dismissive toward a customer who simply asked a question about their order. The food itself was fine, though service was slower than expected. Initially, I considered leaving a balanced and constructive review. However, after reading a recent customer’s review and the business owner’s public response to it, I was genuinely disgusted. Blown away to be exact!
Reviews are an opportunity for reflection and improvement. They are a chance for a business to acknowledge concerns and demonstrate a commitment to better service. Unfortunately, the response I saw did the opposite. Rather than addressing the feedback with professionalism, it reinforced and proved the concerns raised by the customer to be true and reflected poorly on the business as a whole.
Delivery drivers and customers alike are guests in your establishment and deserve to be treated with basic respect. Asking for a timeframe on an order in order to notify the customer is a reasonable request, not a provocation. I personally appreciate when my delivery drivers keep me updated on my order. Publicly disparaging someone who raises a concern only validates the original criticism, shows the lack in the leadership of the business and makes you look extremely bad to the public (your potential guests). What was especially troubling was the decision to publicly shame and demean someone for working as an Uber Eats driver to support her military son…. A SOLDIER IN THE MILITARY. Honest work should never be used as a point of ridicule. Using someone’s livelihood as a way to discredit them is inappropriate and reflects poorly on the values of the business.
Based on both what I observed in person and how feedback was handled publicly, I will not be returning to this restaurant. I’ve been a customer for many years, and it’s disappointing to see a missed opportunity to take the higher road. I truly hope the approach to customer service and accountability improves in the future.
Raquel Alysia
What a lovely time at Rotelli’s! Elena took wonderful care of us and she was an absolute gem!! She gave us GREAT meal recommendations that we throughly enjoyed. She had us laughing the whole time as well! Thank you so much for a wonderful evening full of good food and much needed laughter Elena!
… moreJames Kelly
Came in to try the pizza after a recommendation. Very pleased with both the food and service. Reasonable prices. Will have to come back another time to try the pasta.
… moreDiana Hali
The “manager” woman was very unfriendly, unprofessional and rude. Now it make sense for me, why people don’t want to eat inside, they just pick up their orders online and leave. She has to be replaced.
… more